Customer Service Representative - PuroAir Contract-To-Hire Location: Remote, United States About PuroAir: PuroAir is on a mission to clean the world’s air. We believe that filtered air is a human right. Our purifiers are providing breathable air in 250,000 homes, classrooms and offices, and we’re just getting started. We're one of the fastest growing home brands led by experienced entrepreneurs looking for an experienced customer service representative who is ready to dig in and help take the brand to the next level. About the Role: We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our customers. You will provide support with purchases, inquiries, technical issues, and product-related questions via phone, email and chat. Hours/Availability: Must be available to work in the Pacific Time zone, an average of 40 hours per week Willing to work extended hours as needed, per day or per week, and holidays, to meet business needs Must be willing to work one weekend day per week Key Responsibilities: Serve as the first point of contact for customers via review portals, phone, email, chat, and social media channels Respond promptly to customer inquiries, provide accurate information, and assist with product-related questions and technical issues Troubleshoot and resolve customer concerns and complaints in a professional and timely manner Coordinate with internal teams to address customer needs and escalate issues as necessary Provide product demonstrations and guidance to customers on product features, setup, and usage Process orders, returns, and exchanges, and ensure timely delivery of products to customers Maintain accurate records of customer interactions, transactions, and resolutions Identify opportunities for process improvement and contribute to the development of customer service policies and procedures Stay updated on product updates, promotions, and company policies to effectively communicate with customers Qualifications: High school diploma or equivalent; bachelor's degree preferred 2+ years of experience in customer service, preferably in a technology or consumer electronics industry Proficiency in handling customer service for Amazon and Shopify sellers Excellent communication skills, both verbal and written, with a professional and friendly demeanor Strong problem-solving skills and the ability to handle challenging situations with patience and empathy Proficiency in using customer service software, CRM systems, and other relevant tools Ability to multitask and prioritize tasks in a fast-paced environment Detail-oriented with a focus on providing accurate and efficient service to customers Ability to work independently and collaboratively as part of a team Flexibility to work occasional evenings, weekends, and holidays as needed

Charlotte, NC based business coaching and training firm looking for a sharp, detail oriented person to augument our team by managing bills, vendor payments, vendor agreements and keeping up with business licensing & registration, business certifications and trademark compliance. We expect the work (including team meetings 10:00 am Mondays and 1:1 with Owner 9:00 am Thursdays) will take no more than eight (8) hours each week. Specific job responsibilities include: DAY TO DAY --- - Track work tasks in Trello - Meet with team for weekly team sync (10:00 am Mon) - Meet with owner for weekly 1:1 (9:00 am Thu) - Enter bills (weekly); Track and monitor expenses in Xero - Work with bookkeeper to review budget to actual spend - Draft vendor scope of work and / or contracts ANNUAL --- - File NC and OR Business Annual Reports - Work with IP Attorney to manage trademark status - Maintain City of Charlotte MBE / WBE certifications - Maintain NC HUB MBE / WBE certifications - Maintain State of Oregon MBE / WBE certifications - Maintain Federal EDWOSB / WOSB certifications - Maintain WBENC WBE certifications - Maintain NMSDC MBE certifications You must have a Windows or Mac PC with up to date software and operating systems, be proficient in MS Outlook, MS Excel, be comforatble ON CAMERA using MS Teams or Zoom, have some experience working with a workflow management system such as Asana, Monday or Trello and working with a bookkeeping software such as Quickbooks or Xero. Native English speaking and proximity to North Carolina or Florida will be given preferential consideration. NOTE: This is LONG TERM position. While the hours will not increase to full time, we want a long term fit with an indivudal, not a team or company, who can become an intergral part of our team. Thus, the successful candidate will be available DURING THE DAY (our normal business operating hours are 9:00 am - 4:00 pm EASTERN) and open to collaborating + meeting with our team ON CAMERA via video conference at pre-established times.

I'm are looking for a Virtual Assistant to support my company and freelance work. You will be responsible for specific email outreach and meeting booking (not sales related), general administrative tasks, and my managing freelance client accounts outside of my main company. This role requires excellent organizational skills, strong communication abilities, and the ability to work independently. Responsibilities: - Conduct email outreach to potential clients and partners (not sales related) - Handle general administrative tasks such as scheduling appointments, managing calendars, and organizing files - Manage freelance client accounts, including coordinating project details, tracking progress, and ensuring timely delivery - Provide exceptional customer service and support to clients Requirements: - Available for a 30min daily (M-F) sync zoom call for at least the first two weeks in order to learn the tasks that need to be done - Proven experience as a Virtual Assistant or similar role - Strong written and verbal communication skills - Proficient in Google Suite & Notion - Excellent time management and organizational skills - Attention to detail and ability to multitask - Ability to work independently and meet deadlines This is a medium-sized project that will last for 3 to 6 months. We are looking for an intermediate-level Virtual Assistant who can hit the ground running and contribute to our success.

Responsibilities Financial Analysis: Conduct a thorough review of the family's financial situation, including checking accounts, credit cards, investment properties, and other LLCs. Cost Reduction Strategies: Develop and implement strategies to reduce the family's overall costs, including analyzing bills and subscriptions for potential savings. Tax Preparation Assistance: Assist the family with tax preparation, ensuring accuracy and maximizing deductions. Investment Management: (Optional) If qualified, provide ongoing investment management services for the family's investment properties and LLCs. (This may require additional licensing depending on the state) Budgeting and Planning: Collaborate with the family, including [Name], to create a comprehensive budget that effectively manages tuition and camp costs alongside other financial needs. Financial Education: Provide ongoing financial education to the family, empowering them to make informed financial decisions.

We are a full-scale digital marketing agency looking to update and reformat all of our sales sheets. We currently have 35 sell sheets that we would like redesigned following a recent branding shift. The ideal candidate will have some sales knowledge so that they can tweak copy as needed and understand the purpose of sales sheets. This is a one-time project, but could turn into recurring work with the right candidate.

I am embarking on a journey to launch a new business venture, and I am seeking a business coach/accountability partner to accompany me through this process. I am specifically looking for someone who can provide both accountability and strategic guidance, helping me weigh out different approaches and navigate critical decisions. The ideal candidate will possess a deep understanding of business strategy, a successful track record with startups, and an entrepreneurial mindset. Responsibilities: - Assist in developing a comprehensive business strategy tailored to the unique needs of my venture. - Guide decision-making processes, weighing out different approaches and considering potential outcomes. - Offer ongoing support and accountability to ensure I stay on track with my goals and objectives. - Share valuable insights and lessons learned from your entrepreneurial journey. Requirements: - Proven experience as a business coach/accountability partner, focusing on strategy development. - Strong strategic thinking skills and the ability to analyze complex situations. - Excellent communication skills and the ability to provide constructive feedback. - Availability for weekly one-hour meetings and 2 to 3 check-ins throughout the week. If you are passionate about helping entrepreneurs succeed and believe you have the expertise to support me in developing and executing a winning business strategy, I would love to hear from you. Please share details about your background and experience and how you can contribute to my success.

Hello! We are a construction company located in Los Angeles, with about 10 employees. We are looking for someone who can help us as Administrative Assistant, in particular: - Sending invoices to clients - Creating conditional and unconditional releases - Entering payroll This work would be 2-3 days every week. We would have a Zoom (video) call with you once a week. We will show you exactly how to do these tasks. Looking forward to working with you!

Hi there! We are looking for a social media manager for Rainy Eyes, a rock Americana based in Louisiana. We are looking for someone to do 4-5 posts a week, helping create content and copy, creating a social media schedule and helping us launch and promote the new album and singles.

Are you a creative PowerPoint Wizard who is able to adhere to corporate branding while infusing technical, data driven content with energy and interest? Can you combine a written script, graphics, images, and video to tell a captivating story? If so, the BNP has an exciting opportunity for you. We are looking for a Freelancer to create the PowerPoint presentation to accompany our upcoming Diversity, Equity & Inclusion Symposium on June 13. Skills needed: Expert level experience with PowerPoint Strong Graphical skills ie: Photoshop or similar Creative eye for detail Ability to take data and interpret visually Strong use of transitions, animations and other PowerPoint features. Material will be available to begin the project as soon as possible. We will provide a framework providing some initial direction related to the branding/ look and feel of the event. Additional edits will be required before the presentation.

Hello! We are looking for someone who can help edit two videos - Q&A style - that will live on our website. It is an agriculture company who will be doing a product launch within the next week. Videos were shot with an iphone and have background noise that I would love to redact if possible.