• Fixed price
  • Intermediate
  • Est. budget: $100.00

Looking to hire a support rep to provide stellar adhoc customer support from 8am-8pm CT on Thursdays and Fridays. This is an on-call position with an estimated 3 hours of work per day, responding to requests as they come in. Flat rate of $100/day. Responsibilities include responding to customer support requests via email within 30 mins of receipt and taking the necessary steps to fully resolve customer issues/inquiries. We are an online travel agency and most requests will be related to canceling/modifying existing reservations, account support and troubleshooting. Must have strong problem-solving skills and great attention to detail. Previous customer support experience is preferred. Looking forward to hearing from you!

Travel & HospitalityEnglishEmail SupportCustomer ServiceCustomer SupportAnswered TicketCustomer SatisfactionCommunication EtiquetteProduct Knowledge
Posted 2 weeks ago
  • Fixed price
  • Expert
  • Est. budget: $2,400.00

Supports the operational activities of the landscaping Company in all administrative matters. Timely plans, coordinates, and provides direction and guidance to the administrative department in the achievement of its assignments. 1. Manages all incoming and outgoing telephone communications through a central telephone system; ensures a customer-friendly manner and a high degree of professional business decorum. 2. Administrates all incoming and outgoing written communications, including mail, policy memoranda, contracts and proposals, accounts receivable, letters, and promotional materials. 3. Manages all contract administration activities; contemporaneously posts and reconciles all contract documents from inception through archival storage 5. Maintains confidentiality of Company affairs. 6. Files and secures sensitive data at the end of each day. 7. Maintains employee, customer, and vendor files. 8. Administers a system for the timely collection of accounts receivable. 9. Carries out credit and collection policy as assigned. 10. Administers the accounts payable system as it applies to contracts activity; timely forwards reconciled documentation to the holding company for timely payment; assists the controller, when requested, in the management of non-contract accounts payable activity. 11. Timely originates and manages all accounts receivable; ensures their accuracy; assists in the timely collection. 12. Acts as custodian of all records of the Company according to Company records retention policy; stores and maintains all qualifying records for fast retrieval at any time.

Google WorkspaceFile ManagementProviding Information to CallersForm CompletionFile MaintenanceWord ProcessingRecords ManagementTask CoordinationStaffing NeedsMeeting AgendasPhone CommunicationCustomer SupportCustomer ServiceData EntryPhone SupportCommunicationsSchedulingAdministrative SupportMicrosoft ExcelVirtual AssistanceEmail Communication
  • Fixed price
  • Entry Level
  • Est. budget: $850.00

JOB DESCRIPTION: We are seeking a freelance assistant who is proficient in navigating online rental websites and platforms. The ideal candidate will be responsible for assisting with various tasks related to managing rental listings, responding to inquiries, scheduling appointments, and ensuring a seamless rental process for both landlords and tenants. Responsibilities: 1. Manage and update rental listings on various online platforms. 2. Monitor inquiries and promptly respond to potential tenants' questions. 3. Coordinate property viewings and appointments with interested parties. 4. Assist with the rental application process, including collecting necessary documents and information. 5. Communicate effectively with landlords and tenants to facilitate smooth transactions. 6. Provide general administrative support as needed, such as organizing documents and scheduling appointments. Requirements: 1. Strong proficiency in navigating online rental websites and platforms. 2. Excellent communication skills, both written and verbal. 3. Ability to multitask and prioritize tasks effectively in a fast-paced environment. 4. Attention to detail and accuracy in managing rental listings and correspondence. 5. Self-motivated and able to work independently with minimal supervision. 6. Previous experience in property management or real estate is a plus, but not required. This is a freelance position with flexible hours, ideal for individuals looking to earn extra income while utilizing their skills in assisting with online rental activities. If you have the necessary qualifications and are interested in joining our team, please submit your resume along with a brief cover letter outlining your experience and availability. We look forward to hearing from you!

Social Media ManagementSocial Media MarketingCustomer SupportAdministrative SupportEmail CommunicationOnline Chat Support
  • Fixed price
  • Expert
  • Est. budget: $300.00

We are seeking a passionate and enthusiastic individual to join our team as a Customer Service Representative at our book publishing company. The ideal candidate must have a love for books and literature and possess excellent communication and interpersonal skills. This role will involve answering onboarding questions, engaging with new authors via email and/or chat, accepting and replying to manuscript submissions, and utilizing tools such as JotForm, Google Forms, and Canva. A true caring personality for customer service is essential. Responsibilities: - Answering onboarding questions from new authors and guiding them through the process of publishing their book with our company - Engaging with new authors via email and/or chat to provide support and assistance - Accepting and replying to manuscript submissions, providing feedback and guidance as needed - Utilizing JotForm, Google Forms, and Canva for various customer service and marketing purposes - Assisting with general customer service inquiries and providing exceptional support to our authors - Collaborating with other departments to ensure a seamless and positive experience for our authors Requirements: - Passion for books and literature - Excellent communication and interpersonal skills - Strong attention to detail and ability to multi-task - Ability to work independently and as part of a team - Experience in customer service or related field is a plus - Knowledge of the publishing industry is a plus - Proficiency in JotForm, Google Forms, and Canva If you are a book lover with a passion for helping authors achieve their publishing dreams, and possess the necessary technical skills, we would love to hear from you. Please submit your resume and cover letter to apply for this exciting opportunity.

Complaint ManagementOnline Chat SupportSales & MarketingEnglishBusiness with 1-9 EmployeesEmail CommunicationCustomer SupportAdministrative SupportInterpersonal Skills
Posted last month
  • Fixed price
  • Expert
  • Est. budget: $8,000.00

I’m looking for a salesperson who can sell my services and close deals; it’s a telemarketing business; if you are interested just let me so we can talk about everything and see if we can work together thank you

Data EntryeBay ListingeBay MarketingYouTube MarketingWritingVideo EditingZIK-AnalyticsCustomer SupportAmazon FBAOnline ResearchData MiningFortune 500 Company
  • Fixed price
  • Intermediate
  • Est. budget: $850.00

We are seeking a freelance assistant who is proficient in navigating online rental websites and platforms. The ideal candidate will be responsible for assisting with various tasks related to managing rental listings, responding to inquiries, scheduling appointments, and ensuring a seamless rental process for both landlords and tenants. Responsibilities: 1. Manage and update rental listings on various online platforms. 2. Monitor inquiries and promptly respond to potential tenants' questions. 3. Coordinate property viewings and appointments with interested parties. 4. Assist with the rental application process, including collecting necessary documents and information. 5. Communicate effectively with landlords and tenants to facilitate smooth transactions. 6. Provide general administrative support as needed, such as organizing documents and scheduling appointments. Requirements: 1. Strong proficiency in navigating online rental websites and platforms. 2. Excellent communication skills, both written and verbal. 3. Ability to multitask and prioritize tasks effectively in a fast-paced environment. 4. Attention to detail and accuracy in managing rental listings and correspondence. 5. Self-motivated and able to work independently with minimal supervision. 6. Previous experience in property management or real estate is a plus, but not required. This is a freelance position with flexible hours, ideal for individuals looking to earn extra income while utilizing their skills in assisting with online rental activities. If you have the necessary qualifications and are interested in joining our team, please submit your resume along with a brief cover letter outlining your experience and availability. We look forward to hearing from you!

Social Media ManagementAdministrative SupportCustomer SupportSchedulingCommunicationsCommunication Skills
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