"As a highly experienced IT professional with over a decade of experience in remote computer repair, I am dedicated to providing top-notch service to my clients. I specialize in troubleshooting and repairing both Windows and Mac systems, ensuring that your computer runs at optimal performance. I am well-versed with Remote access tools and I offer a wide range of services, including software installation, data recovery, virus and malware removal, performance optimization and network troubleshooting. I pride myself on my exceptional customer service and quick turnaround time. My remote services are not only fast and reliable but also more cost-effective than traditional in-person repair options. I am available to assist you on your schedule and will work with you to find the best solution to your IT problems. With my technical expertise and commitment to customer satisfaction, you can trust me to keep your computer running smoothly." In this version, I focused on your expertise and experience and the wide range of service you provide. Emphasizing the cost-effectiveness of your remote services and your availability to assist clients on their schedule. I also highlighted your commitment to customer satisfaction which is very important for building trust. I also have full command over Microsoft office, online data research and data entry. ✔️ Installation/uninstallation (programs, devices) ✔️ Cleaning from viruses, spyware, and malware. ✔️ Speed up (optimization) ✔️ Cleaning unnecessary files. ✔️ Driver installation (compatible with Operating System) ✔️ Cleaning browser from add-ons ✔️ Problem diagnostic (software and hardware) ✔️ Data Recovery ✔️ Can help in gaining of lost password (win login) ✔️ Remove Toolbars in your Browser. ✔️ Upgrading of your Hardware for Better Performance ✔️ Other computer issues ✔️ Teach how to save your important file to online Drive (Auto Back Up) ✔️ Installation of Windows, Mac, and Linux in a dead PC. Contact me for other types of problems you are having with your Computer, Laptop, and other devices. Please provide as much information about the problem you are having, I am here to solve your problem. Thank You

The world is becoming increasingly digital and having an online presence has become essential for business success. As a WordPress Expert, I can help you stand out from the competition with my process which will not only attract more customers but create a website that you'll be proud of showcasing to the public. ✔️Knowledge of WordPress standards and functionality. Avada theme experience. ✔️Knowledge of code versioning tools. ✔️Experience working with debugging tools. ✔️Strong understanding of website design and aesthetics. ✔️Excellent communication skills ✔️Ongoing Website Support Services ✔️Troubleshooting ✔️Malware Repair

Do you have Problem with your Computer/Laptop, Networks or VOIP System? I can help you with that My name is Arjane, I'm an experienced and knowledgeable professional in the fields of VOIP and IT devices. With a passion for innovation and a keen attention to detail, I spent years honing my skills in troubleshooting, installation, and maintenance of VOIP systems and Computer infrastructure. My expertise in this field has enabled me to provide effective and efficient solutions to various IT-related issues, ensuring seamless communication and reliable performance for clients. I am also a team player with exceptional communication skills and the ability to work under pressure. I am confident in my knowledge of VOIP and computer support, and always eager to stay up-to-date with the latest advancements in the industry to provide the best possible service to clients.

An Simple IT Guy/ Computer Technician who can fix your PC problem Hardware And Software Can Do: - Take support requests from our clients via telephone and chat. - Diagnose and resolve technical, hardware and software, issues. (Windows All version) - Helps customers with internet connectivity issues no WiFi/LAN connection, - Diagnose and resolve computer problems through phone or remote connection by using LMI (LogMeIn Rescue), TeamViewer, GoToAssist, etc.. - Use diagnostic utilities to help with troubleshooting. - Provide and process information in response to inquiries, concerns, and requests - Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving. Open to learning new things. Accomplishments: - TESDA NCII National Certificate in Hardware Servicing.

An IT Technician/IT Remote Support Technician who has a can-do attitude and takes pride in providing great customer service. Can do: - Take support requests from our clients via telephone and chat. - Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS) - Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone. - Diagnose and resolve computer problems through phone or remote connection by using LMI (LogMeIn Rescue), TeamViewer, GoToAssist, etc.. - Use diagnostic utilities to help with troubleshooting. - Provide and process information in response to inquiries, concerns, and requests - Access software updates, drivers, knowledge bases, forums, and FAQs on the internet to assist in problem-solving. Open to learning new things. Accomplishments: - TESDA NCII National Certificate in Hardware Servicing. - MCP - Microsoft Certified Professional. - MTA - Microsoft Technology Associate: Windows Operating System Fundamentals.

IT Expert with 9+ years of experience in Managing Windows and Linux-based server infrastructures, Network security & Administration, software solutions. Here are some major services on which I am working: ☑️- Server Administration : ✔️ Windows server : ADDC, DNS, DHCP, WSUS, Group Policy Management, RDP Server, WDS Server, IIS Server, MS Exchange Server, MS SharePoint, MS Office 365, MS One Drive, MS Teams, File Server (NAS & SAN) , FTP, NTP and many more ✔️ Linux Server : SAMBA ADDC LDAP, SAMBA File Server, DNS, DHCP, Mail Servers (Zimbra, PMTA, Send grid, Squirrel mail, Roundcube). Web Servers (Tomcat, apache, nginx, light speed), MySQL, MariaDB, Postgress, FTP, NTP, Ticketing tools (Manage engine, OS ticket, OTRS Ticket, Citrix XenApp, JIRA, Service now), Monitoring Tools ( Check_mk, Syslog, Nagios, Cacti, ELK Stack, Zabix, xymon, PRTG), IDS Server ( OSSEC, WAZUH, SNORT, Suricata, BRO, Tripwire, Security Onion), DLP/Encryption/ Threat Prevention Server ( Symantec, Sophos, McAfee), Threat Intelligence server (MISP, Mitre, OpenCTI), The Hive with Cortex, ArcSight Server, Dialer Server ( VCdialer, go auto dialer, ViciBox, Altitude Dialer), Virtaul Hypervisor ( VMware ESXi, Proxomox, Virtual Box, VMware Workstation), GenieACS TR-069 remote management server, Vulnerability Assessment Scanner Tools (OpenVAS, Nessus Professional, Wireshark, Comodo cWatch, Tripwire IP360) , SonarQube Code analysis Tool, NXfilter URL Filtering tool and Many More.. ☑️- Network Administration: Key Network Skills & Security Products Experience: o Firewall – Checkpoint, Cisco ASA, Palo Alto, Fortigate, Sophos, o Router & Switches : Cisco, Mikrotik, Ubiquiti, Netgear, Aruba o Intrusion Detection & prevention – Cisco, Checkpoint, Sophos o Switching: Vlan, Inter Vlan, Stp, Vtp, EtherChannel, Switch Port o Configuration and troubleshooting of routing protocols OSPF, RIP, EIGRP, BGP o Setup of security implementations (Filtering Tool ACL, route map, port security.) o Well versed in the operations, configuring, and troubleshooting of various issues in Checkpoint and Cisco, Mikrotik, Ubiquiti, Netgear & Aruba Devices. o Checkpoint IPSec VPN Blade, Application & URL filtering Blade, IPS Blades, o Configuration & troubleshooting of IPSEC and S2S VPN ☑️- Information Security I helps organizations stay compliant with all the important standards like PCI DSS, HIPPA, ISO 27001, GDPR, FISMA, and GLBA. In addition to these compliances, I also help companies with Information Security Assessments and Penetration & Vulnerability Testing for identifying loopholes in their security infrastructure and BCP/DR consulting for building programs to stay ahead of future security incidents. ☑️- Cloud Solutions: I Helps organizations to deploy their services on AWS, GCP, and Microsoft Azure cloud. ☑️- Website Development & Designing : I helps organizations in website designing, development, internet marketing, hosting and support services, as well as web and mobile app development.

ITIL Certified IT Professional with 12+ years of experience in designing, building, operating, and optimizing IT solutions, establishing enterprise architectures, and defining IT policies, processes, and procedures in diversified and multinational companies with technical and managerial experience in the areas of IT Operation, Infrastructure, and Project Management, with specialization in Datacenters, Microsoft Infrastructure, Messaging, Virtualization, Cloud Computing, Disaster Recovery, and Business Continuity. Professional Qualifications: * In-depth IT and Azure Expertise: Boasting over 12 years in the IT field, I have honed skills across diverse industries, climbing from technical to managerial roles. * My technical proficiency extends to IT Operations, Infrastructure, Microsoft 365, and Azure cloud services. * Azure Proficiency and Project Leadership: Demonstrated excellence in leading Azure projects, focusing on cloud solution architectures, migrations, and optimizations. My expertise encompasses Azure IaaS, PaaS, SaaS, Virtual Desktop implementations, and SQL database migrations. * Advanced Microsoft 365 and Security Skills: Adept in Microsoft 365 implementations, including Exchange Online, SharePoint, and Teams, coupled with a strong command of Microsoft 365 Security & Compliance services. Proficient in threat protection technologies, ensuring robust defense mechanisms in digital environments. * Strategic Problem-Solving: Exceptional in problem management, troubleshooting, and strategic analysis, coupled with comprehensive knowledge of Azure's complex network architectures and security services. * Team Leadership and Mentoring: Proven ability in leading and mentoring teams, ensuring project success through skillful guidance and leadership.

I have 10 years working experience with over 9000 upwork hours as a customer facing tech support for Web based and on-premise Technologies. Shopify support and tracking, Hubspot, Office 365, Google cloud and google workspace I hold a university degree in Information Technology and can work any time zone as required.

My aim is to provide exemplary service to clients while nurturing continuous personal and team growth, whether in a role as an individual contributor or as a leader. With over a decade of experience managing and overseeing diverse customer-related and technical accounts across the US, Canada, and Europe, I bring a wealth of expertise to the table. During my fulfilling ten-year tenure as a freelance contractor, I've amassed over 19,000 hours of dedicated service. My commitment to integrity, courtesy, and loyalty is matched only by my passion for fostering a can-do attitude. I thrive on expanding my knowledge across various domains, including computer languages, technology, and design. My competencies span across: BPO Services: • Team Manager • Team Lead • Technical Support • Customer Support Information Technology: • HelpDesk • IT Services (Desktop, Laptop, Servers, Various Software, Network Connectivity, and Peripherals) • Web Development (Web, HTML/HTML5, CSS, JAVA, PHP, PYTHON) Design: • Graphic Design • Image Editing • Logo Design • Printing • Audio & Video Editing Additionally, I possess expertise and knowledge in setting up platforms, operating systems, CRMs, and SaaS solutions such as: • Windows • Linux • IOS • Android • Hosting and Web Development platforms like WIX, Squarespace, Webflow, WordPress, GoDaddy, Gator, GitHub, Raygun, and Postman • eCommerce platforms including Amazon, BigCommerce, AShop, Shopify, and Magento • CRM & CSP solutions like amoCRM, Hubspot, Zendesk, Salesforce, MS Dynamics, Oracle, Pipedrive, CC, Freshsales, Freshdesk, Zoho, Helpscout, Gorgias, and Kayako • Project Management and Documentation tools such as Trello, Jira, ASANA, Confluence, Clickup, Monday, and Tableu • Accounts/Messaging platforms including Zopim, Olark, Slack, Intercom, Stripe, Recurly, and Spreedly • VOIP Integration services such as Ringcentral, Dialpad, Twilio, Plivo, and Phaxio • Point Of Sale Systems like Micros, Aldelo, Focus, Revel, Lavu, Breadcrumb, Brink, Speedline, Aloha, and NCR With this comprehensive skill set and hands-on experience, I am well-equipped to tackle diverse challenges and contribute effectively to your team's success.

Founded in September of 2011, Brad's IT Services is a full-service computer repair company that specializes in custom builds, networking, and computer maintenance. Our team of highly trained technicians has extensive experience working with a wide range of software and hardware, including Microsoft Office, Google Workplace, MSP, Photoshop, Windows-based servers, FTP and HTTP Servers, websites, POS Systems, and Computer Security. In addition to our core services, we are passionate about testing video games across all systems and experimenting with new equipment and software. Our commitment to excellence, combined with our technical expertise, makes us confident in our ability to provide unparalleled services to all of our clients. At Brad's IT Services, we take pride in our dedication to professionalism and expertise. Our team of technicians is equipped with the skills and knowledge necessary to communicate complex technical information clearly and concisely. We are committed to delivering the highest level of customer service and ensuring that our clients are satisfied with our work. We invite you to experience Brad's IT Services difference for yourself. Our team is dedicated to working closely with you to ensure that your computer repair and maintenance needs are met and exceeded. Whether you need assistance with a custom build, networking, or computer maintenance, we are here to help.