Alpha Solutions

No recruitment headaches: We take care of the whole process of sourcing, recruiting, and also guiding the candidates (if needed) to learn about different software/tools and skills to improve before placing them with clients. Main services: - Project Management and HR: interviewing, training, setting roles and supervising team, managing escalated cases, monitoring performance and deadlines. - Customer Service: Intercom, Zendesk, Shopify, Stripe, Ring Central, Slack, Front, Kustomer. Microsoft Teams. Quick learners for any software you use to manage your consumers. - Content Writing: Copywriting, SEO, creative & original writing, homepages, blog writing, informative articles. - Administrative assistant and data entry: EMR Data entry, Google Calendars, Drive, Appointments setting, Real State assistance, Microsoft Office, Monday.com, asana, Trello, Jira. - EN/SP Translations. - TRANSCRIPTION: Interviews, Speeches, Movies. - Research/ Data mining. - Other services: Canva, Indesign, Photoshop, HTML, CSS, Moderation (Discord)