After almost 13 years since my first customer service experience, I consider myself a seasoned listener and yet I'm still learning more everyday through each customer interaction. I can list all my skills and certificates and awards but at the end of the day, what matters most is the ability to listen, empathize and improve on one's self and be the best version of yourself the next day. I can help you with the following for your business/ company: -handle chat, emails and calls -getting it right the first time -customer case management -tailor-fit resolution depending on your customer's journey to suit your business/company branding -see things through (making sure to deliver end to end resolution) -help you with customer retention -admin tasks -learn new skill required to ensure your business' success Let's TALK!

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Jul 17, 2019