Experienced in customer service, technical support for end user services and for backend server system admin services and troubleshooting as well. I hold several IT certs including CompTia A+, Security+, Network+, Project+. In the last few years, I started adding Web Design to my IT skills and I earned the Web Foundations Associate and Advanced HTML5 & CSS3 Specialist certificates from CIW. Currently, I'm working on the CIW User Interface Designer certificate. I'm bilingual and speak fluent English and Spanish as well.