Rapid Phone Center

24/7 Multilingual Inbound & Outbound Contact Center


Rapid Phone Center provides 24/7 multilingual inbound & outbound call handling services with the latest technology and expert managers. Our team will help you retain more customers and grow your business! Our services include: -24/7 Inbound & Outbound Phone Support -Omni-channel Customer Service -Order Confirmation and Appointment Scheduling Services -Multilingual Agents -Back-Office Support -VOIP Termination -Reporting & Analytics Platform Some of our highlights: -Decreased B2C E-commerce brand's Customer Service costs by 65%. -Increased B2C E-commerce brand's Abandoned Cart Conversions by 27%.

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Customer Service

-24/7 Inbound and Outbound Phone Support -Email Ticket Handling -Social Media Ticket Handling -English, Spanish, French, Italian, and German speaking agents. -We can work through your CRM or integrate directly. -Dedicated Account Management -QA Supervisor included -KPI Reporting & Analytics

Personal/Virtual Assistance

Lead Generation & Telemarketing


  1. Outbound Sales
  2. Lead Generation
  3. Data Entry
  4. Telemarketing Scriptwriting
  5. Phone Communication
  6. Telemarketing
  7. Customer Service
  8. Email Communication
  9. Scheduling
  10. Customer Support Plugin

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Upwork activity

Hourly rate


Total jobs


Member since

Feb 18, 2021

Company information

Agency size

500+ workers

Year founded


Client focus

Large business

Medium business

Small business

English: Native or Bilingual
French: Native or Bilingual
German: Native or Bilingual
Italian: Native or Bilingual
Spanish: Native or Bilingual