The Crescent Group

• A decade-old years of experience working in BPO services companies with experience in its operations, training, and heavily on Talent Acquisition, Human Resource lifecycle, and Administrative. • Proven track record in managing a large number of teams and hitting the required service level agreement in Recruitment and Sourcing, have made great changes in the process without sacrificing the end result. • Certified Six Sigma Professional, Certified Human Resource Professional (Global License), Agile trained and oriented, HIPAA Professional and certified and currently taking Masters Degree in Human Resource Development and Management. • Handling a wide range of creative services, collaborating with and supervising creative services staff and vendors to produce marketing and other print communications, as well as online communications. • Successfully completed many corporate-wide projects, and have managed teams for project management. • Exceptional writing and editing skills honed over the past 20 years in school, events, competitions, and corporate communications; from press releases to newsletters to video scripts to websites and intranet publications. • Providing communications counsel and expertise to executives and managers for issues management, benefits communications, and employee relations. • Treated English as my second language with an Advanced Mastery rating from Common European Framework of Reference (CEFR) and also have knowledge in the Japanese language at N5 level proficiency. • Always up to date with local compliances, procedures, and structures. I invest heavily in learning and continuous study to always be 10 steps ahead.