Matt633 VA Experts

13 YRS CSR ON/OFFLINE EXPERTISE 6 YRS IB AUSSIE / US TELCO BILLING & SALES 4 YEARS INTERNATIONAL ESL TUTOR 2 YEARS SALES COACH 2+ YEARS HVAC / VA 0.5 YEARS UPS TRACKING SPECIALIST Helping clients in their time-consuming daily tasks is my speciality by professionally answering consumer and business calls, texts, and emails. I am keen on details and can work under pressure with minimal supervision. I am knowledgeable with Google/MS Office, Slack, Zoom, Blue jeans, Ring Central, Wave phone, SERV man, Nutshell, Pipedrive, other office admin, communications, and CRM tools. I am a team player. I can manage multiple calendars and can use a ticketing system for service requests and other stuff. I have a strong and wonderful yet challenging 13 years of CUSTOMER SERVICE work experience in HVAC, SALES, BILLING, TRACKING, VA as we deal with different people over the phone with different needs but basically, they just need help and that's why we are here for. I aim to be an effective and efficient VA or equivalent that I am practising now in everything I do with my clients to ensure the quality of service. I am a freelance mom of 2, accepting jobs with a fair and reasonable wage and benefits to develop a healthy working environment, together we will get the loyalty and dedication to the role given. Other skills I may have are bonus factors to deliver better output. I look forward to working with you; Contact me. Have a blessed day!