CDC-BPO
Premiere Impact Delivery Center specialized in both Front-Office (Inbound & Outbound Calls) and Back Office Support (Data Entry, AI, Annotation, Translation, Verification, Adjudication etc) for socially minded businesses.
Overview
We are a premiere impact delivery BPO that provides a turnkey solution (staff, workspace, equipment, IT infrastructure, secure facility) to businesses that are looking to lower their overhead costs while maximizing their social impact. Our all-inclusive-plug and play quadrilingual (French, English, Spanish, Portuguese) contact center allows for rapid deployment with minimal risk and upfront investment. We do not require long term commitments and potential clients are even able to try our services free of charge. Our ability to provide onshore, offshore and nearshore services represents a major advantage for companies that are looking for alternatives to cutting costs while bolstering their Corporate Social Reasonability (CSR) standing with limited initial investment. Our terms and processes are flexible. We can accommodate most needs. Clients can take a 100% hand on approach to a complete hand off approach to anything in between. We meet the clients where they are and together we define the path forward to success. Here some of the service we currently provide to our customers: Back-Office Support | Front Office Support | BPO | Impact Sourcing | Data Entry | Spiffs | Mail in Rebates | Claims Processing, Incentives Adjudication | Remote Support | English, French, Spanish, Portuguese | Global
Services
Customer Experience & Tech Support
Data Entry & Transcription Services
Translation & Localization
Virtual Assistance
Accounting & Bookkeeping
Data Mining & Management
AI & Machine Learning
Community Management & Tagging
Marketing & Brand Strategy
Skills
- Inbound Marketing
- Outbound Sales
- Phone Support
- Bookkeeping
- Virtual Assistance
- Call Center Management
- Customer Support
- Data Entry
- Out-of-Home Campaign
- Customer Engagement
- Customer Experience
- Data Annotation
- Online Chat Support
- Video Annotation
- Inbound Inquiry
Featured clients
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