CDC-BPO

Premiere Impact Delivery Center specialized in both Front-Office (Inbound & Outbound Calls) and Back Office Support (Data Entry, AI, Annotation, Translation, Verification, Adjudication etc) for socially minded businesses.

Overview

We are a premiere impact delivery BPO that provides a turnkey solution (staff, workspace, equipment, IT infrastructure, secure facility) to businesses that are looking to lower their overhead costs while maximizing their social impact. Our all-inclusive-plug and play quadrilingual (French, English, Spanish, Portuguese) contact center allows for rapid deployment with minimal risk and upfront investment. We do not require long term commitments and potential clients are even able to try our services free of charge. Our ability to provide onshore, offshore and nearshore services represents a major advantage for companies that are looking for alternatives to cutting costs while bolstering their Corporate Social Reasonability (CSR) standing with limited initial investment. Our terms and processes are flexible. We can accommodate most needs. Clients can take a 100% hand on approach to a complete hand off approach to anything in between. We meet the clients where they are and together we define the path forward to success. Here some of the service we currently provide to our customers: Back-Office Support | Front Office Support | BPO | Impact Sourcing | Data Entry | Spiffs | Mail in Rebates | Claims Processing, Incentives Adjudication | Remote Support | English, French, Spanish, Portuguese | Global

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Services

Customer Experience & Tech Support

Data Entry & Transcription Services

Translation & Localization

Virtual Assistance

Accounting & Bookkeeping

Data Mining & Management

AI & Machine Learning

Community Management & Tagging

Marketing & Brand Strategy

Skills

  1. Inbound Marketing
  2. Outbound Sales
  3. Phone Support
  4. Bookkeeping
  5. Virtual Assistance
  6. Call Center Management
  7. Customer Support
  8. Data Entry
  9. Out-of-Home Campaign
  10. Customer Engagement
  11. Customer Experience
  12. Data Annotation
  13. Online Chat Support
  14. Video Annotation
  15. Inbound Inquiry

Featured clients

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Upwork activity

Hourly rate

$45.00

Total jobs

0

Member since

Apr 28, 2022

Company information

Agency size

201-500 workers

Year founded

2012

Client focus

Large business

Medium business

Very small business

Small business

Languages
French: Native or Bilingual
English: Fluent
Spanish: Fluent

Awards

Ashoka Most Prestigious Social Entrepreneurship Awards - Ashoka envisions a world in which everyone is a changemaker