Metric Master

I am a Certified Salesforce Administrator for 5+ years with advanced expertise in Sales Cloud Classic and Lightning. I specialize in data maintenance and integrity, integration management and field mappings, business analytics, process automations via workflow and process builder, custom object development, data loader imports, dashboard creation, reports and dashboard development, and virtual assistance. In short… I can turn your Salesforce CRM into a data collection and process automation powerhouse – giving you all the Big Data capabilities you need without the big budget. Most of my Salesforce CRM clients come to me to get more out of their investment by learning what it can actually do to improve their business beyond the basics. With a customer-centric approach, I simplify the more complex capabilities of the system, and help them make informed decisions on which advanced features will work best for their work environment. Of particular value are the numerous third-party application integrations that can help you streamline and grow your business to scale. Many popular apps that we use everyday already have capabilities of merging with Salesforce CRM that can be used to perform tasks such as: push notifications, reports and dashboards, invoicing management, and more – tailored to your needs. If you can envision your own app experience for your business, I can develop it and optimize it within Salesforce. Working Together Once we begin working together, you’ll be informed of your project status each step of the way – with detailed timelines, essential processing information and documentation so you can truly understand what Salesforce can do for your business. You can also expect prompt response times, every time. I believe consistent communication and cooperation is the key to align the team on requirements and help reduce turnaround time and errors.This proactive approach has helped me keep processes smooth, on time and within budget. My Journey I began my Salesforce journey in the nonprofit sector during college, adding experience in education, information technology, media, and more upon graduation. My first major role was at International Rescue Committee in NYC, where I learned the ins and outs of their Salesforce configuration and helped the administrators upgrade the system. I have been in love with Salesforce ever since. I got certified and began work at the beloved General Assembly school for tech-related professional development, where I made significant improvements in data cleansing, new auditing systems and processes, and more. This led me to launch my own data analytics and business administration company, called Metric Master. See what a custom Salesforce CRM upgrade can do for your business. Send me a direct message for a free consultation.