JHD Consulting and Recruitment
Overview
3 years in Account Management for an Ecommerce fulfilment company managing clients from onboarding up to project completion with achieved goals of retainment and/or contract renewals. My work experiences and ethics consists of: Track record of developing meaningful relationships with clients Has the ability to facilitate the solution to complex issues and requests A Proactive, goal oriented mindset Strong technical and organizational skills Multitasker Independent Strong attention to detail Positive Character Takes the initiative My name is Donna. I started my freelance career more than a decade ago and i'd say I have achieved every goal I had set my mind into. This time, I am looking for a long term opportunity with a goal to contribute what I have learned in the past 12 years.. An MS excel advance user, very familiar with Google sheets and project management tools such as Asana, Trello, Monday.com, Basecamp and Pipedrive. I also am able to use and create macros if necessary on HelpScout, Zendesk and FreshDesk. Included in the tools I am familiar with are Quickbooks and Xero for accounting, inventory planner and Vend for inventory replenishment and management. You may also rely on me with using Shopify for fulfilment and order management.