Overview
As a customer services representative in a commercial bank for the past 5years,I handle customers complain and request,give prompt responses and prioritize meeting up turn around time with every request. I'm skilled in telemarketing an experience I gained in one of the reputable bank where customers are reached out to via cold calling,introducing a new product and and convincing them on the need to try out the product we sort for their feedback. I have a experience in relieving my clients personal workload like scheduling,booking a meeting and responding to mails,appointment setting. Assisting company grow their page on Facebook,Tiktok,Instagram and any of their website is of my too many skills that I derive joy doing,it’s simply because I have wild knowledge on facebook ads where company services can be displayed and made visible for more clients. My skill set includes: • Appointment setting • Cold calling • Phone support • Online chat support • Scheduling • Page/website management. My Core expertise includes: • Data entry • Telemarketing • Customer support.