Overview
A five-year veteran in the role of customer service manager who takes initiative, is self-sufficient, can think critically, and is adept at finding solutions to problems. Taking care of calls and situations that have escalated, Expertise areas include: managing a team of customer support agents; developing new customer service procedures from the bottom up; forecasting, staffing, reporting, and analytics With the same attention to detail that I would give my own company, I pledge to handle yours with the highest respect.
Upwork activity
Hourly rate
$15.00
Total jobs
0
Member since