Certified ITSM Professionals


Summary: As a Senior Jira Implementation Consultant, I offer over 17 years of experience in software development and support. The last 8 years, my work efforts have been focused on the Atlassian software stack. My efforts on the Atlassian Stack include the following products. • Jira Software • Jira Service Management (Formerly known as Jira Service Desk) • Confluence • Insight Asset Manager • Advanced Roadmaps • OpsGenie • Scriptrunner (third-party add-on) • Jira Miscellaneous Workflow Extensions (JWME) (third-party add-on) • Many other third-party add-ons This experience includes both Server and Cloud instances. My implementations have been for both small organizations (less than 150 Users) and exceptionally large organizations (more than 8,000 Users) The industries covered by my implementations include the following: • Information Technology companies • Healthcare companies • Global Finance companies • Retail Companies • State Education Associations • Best-in-class fulfillment providers Top Areas of Experience: * Groovy Scripting using Scriptrunner and Jira Miscellaneous Workflow Extensions (JMWE) * Jira Software Configuration and Administration * Jira Service Management (formerly known as Service Desk) Configuration and Administration * Confluence Configuration and Administration * Implementing and Configuring third-party add-ons

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Upwork activity

Hourly rate


Total jobs


Member since

Jul 12, 2023

Company information

Agency size

2-10 workers

Year founded


Client focus

Large business

Medium business

Very small business

Small business