6/21 (Six Twenty-One) Virtual Call Center
Customer Service Consultant
Overview
Six Twenty One Consulting Group LLC is a customer service and public relations firms. Our motto is "You Create and We Communicate". We're a 100% U.S. based BPO provider. We are open 24/7 only closed on Christmas day. We help companies save money, increase profits and improve their customer service experience. The quality of our calls is unmatched. SERVICE – DRIVEN CUSTOMER SERVICE PROFESSIONAL Quality/customer service focus to achieve organizational success; strong leadership skills PROFESSIONAL SUMMARY Achieved customer service and quality goals, positively impacting business performance. Provided successful swift resolution to customer complaints, ultimately repairing trust and winning loyalty.
Services
Customer Service
Customized agent assistance on every call Appointment setting, Sale Calls, Follow up calls, and account management Dispatch service calls based on your protocol Message delivery via Fax, Email, or Text No binding contracts. Superior Customer Service Inbound and Outbound Calls