eBay, Amazon, Shopify Customer Support Expert


We have 11+ years of experience as Customer Phone Support, Chat Support, Email Support, Virtual Assistant, Order Processing, Project management and Social Media Management. We have complete knowledge about eBay, shopify & Amazon sellercentral, Walmart and independent eCommerce websites, return request, refunds, order processing, cancellation, email, review convert, reporting and listing. We are advance users of Photoshop, Excel, Word, PPT and multiple SaaS. Applications we use on a daily basis are Salesforce, Shipstation, Intercom, Zendesk, Freshdesk, HelpScout, Teaplix, Asana, Trello, Scopeleads, Vendio, MarchentRun, Actavia, Auctionhauk, turbo Lister, Followliker, Woo Commerce and many others. We have 2 backup internet connections (20 MBPS) and 1 primary connection (50 + MBPS) speed, 24 hours electricity backup, Latest i7 & AMD Computers & Laptops. I am Roy founder of the agency and have 12 years experience in customer support / Virtual Assistance. I am available around 14-16 hours a day on skype, hangout, email, whatsapp and phone.

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Project Management

Complete END to END Support for Amazon and other eCommerce Platforms. Service Includes: product Search Order Fulfillment Customer Support Shipping Verification Shipping Verification Follow UP Feedback Management Complete Amazon SLA Management


Product Listings
Customer Support Plugin
Order Fulfillment
100% Job Success
Top Rated Plus

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Upwork activity

Hourly rate

$6.00 - $10.00

Total earned


Total hours


Total jobs


Member since

Jul 28, 2017

Company information

Agency size

11-50 workers

Year founded


Client focus

Medium business

Very small business

Small business


English: Native or Bilingual