This post was updated on July 2, 2015.
Upwork Customer Support’s live chat service is now available 24 hours a day, 7 days a week. Chat has quickly become the support option of choice for many Upwork users and we hope the expanded coverage will make it even more convenient for users around the globe!
Upwork’s customer support has changed since this post was published. Live Chat is no longer available to everyone. However, you can still contact our customer support team 24/7 via the Help Center or learn from the Upwork community in the forums.