All Things Upwork

The Rise of Specialists Online: Growing Opportunity for a Long Tail of Skills

The Internet is the main driving force of long-tail markets, as suppliers of these more unique items are now able to tap into buyers via online marketplaces (such as eBay and Amazon). But what if the long tail phenomenon spread to a more advanced market, one that would bring a broader economic impact? In other words, what if it spread to the world of work? As oDesk approached $1 billion cumulative spent hiring via our site, I wondered if the long tail was taking hold in our online workplace. With the Internet opening up access to businesses and professionals worldwide, I hypothesized that plotting oDesk skills data would show a long tail. Read Full Article

All Things Upwork

The Way You Work: Behind the Scenes With oDesk Product Manager Sondra Suazo

Sondra Suazo, a product manager at oDesk, knows all about working flexibly—she recently moved from Silicon Valley (a few towns away from the oDesk HQ office in Redwood City, CA) to Santa Cruz. While she gained a breathtaking beachfront view, she also added more than 40 miles onto her commute—each way! We caught up with Sondra to learn how she made this move work (hint: it involves more frequent work-from-home days), how she works remotely, and what her favorite work-from-home tips are. Read Full Article

The Way We Work

5-Star Feedback: Your Greatest Asset in the Virtual Workforce

As any online worker will tell you, there’s something we all want more of: 5-star feedback ratings. This is particularly true for freelancers who are somewhat new to online work. As I’ve seen from personal experience, a stellar feedback score can rapidly boost your visibility to prospective clients and significantly accelerate your earning potential. Simply put, the oDesk feedback score is arguably an oDesker’s most valuable asset. So if feedback is indeed so important, how can you get more of it? What specific actions must you take as a freelancer? What should you do to avoid bad feedback? Here are some of my favorite feedback best practices. Read Full Article