All Things Upwork

You Can Always Get What You Want: oDesk, Uber & Etsy Discuss On-Demand Access

We all know the Internet is driving disruption in just about every industry, but one of the biggest trends is the shift towards on-demand access, changing how we access what we want. The first generation of online marketplaces (like Amazon) brought fast, direct access to all types of consumer goods, including books, appliances, and electronics. But these early marketplaces mostly address mass-market, physical goods. Could this model apply to services as well? Last week, thought leaders from oDesk, Uber and Etsy gathered in Sydney, Australia, to discuss how their businesses are stripping away friction and providing consumers with direct access to what they want: staffing, transportation, and craftsmanship, respectively. Read Full Article

The Way We Work

Disruption Ahead: Reflections on DLD13

Recently I had the opportunity to present at DLD (Digital-Life-Design), Europe’s leading innovation conference. Held in Munich, this year’s conference theme was “Patterns that Connect.” Of course, the ultimate “connector” today is the Internet. It’s changing the way we access the services and products we want and need, by eliminating the friction of intermediaries. This new model, which we call “direct access," is revolutionizing both the consumer and enterprise world. At DLD, discussions of the ‘direct access’ model abounded. Read Full Article

The Way We Work

The Doctor Is In — 8,000 Miles Away

In the African nation of Botswana, there is just one public oral surgeon available. For patients in rural areas, travel to the specialist’s office in the capital city of Gaborone is difficult, and follow-up visits are almost impossible. Forecasts indicate the number of physicians is declining; these types of shortages are only going to become more common, both in developing and developed countries. That’s why the fledgling field of remote healthcare — telemedicine — is poised to change everything. Read Full Article