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Average client satisfaction on admin and customer support talent
Admin and customer support work performed in the last year
Represented across Upwork’s pool of admin and customer support talent
Get your projects done on time and within your budget with expert management of the necessary tasks, people, and resources.Learn more
Attract and retain customers with chat, email, phone, or other assistance that creates an outstanding customer experience.Learn more
Get virtual assistance and free up your schedule from answering emails, scheduling meetings, and other tasks so you can focus on the work that you’re most skilled at.Learn more
A full suite of services ranging from product listings to store management that will ensure your eCommerce business flourishes.Learn more
Free up your time to focus on strategic tasks with data formatting, image annotation, list building, and more data entry services.Learn more
Save yourself hours of tedious transcription work and convert your audio and video content into searchable text.Learn more
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"Elham was exceptional in every way. Her project management is a 10 out of 10. Her communication is the same. She managed a highly complex project and made it look easy and it was not. She always had a positive attitude and kept her cool even during highly stressful periods in the project. Her team loved her. The project was on-time, on-budget and very profitable!"
in support capacity
Tophatter, an online auction site for shoppers worldwide, was preparing to expand and needed dozens more multilingual customer support specialists. They struggled finding enough qualified talent and finding talent within budget. By leveraging independent professionals on Upwork, they were able to quickly find the customer support specialists they needed, and within budget.
Administration is the process of managing and overseeing the day-to-day operations of a business. Customer support is the process of assisting customers in order to help them resolve issues or problems with a product or service.
One of the first steps in hiring any talent is to determine which skills you need for your project. You know you need help with admin and customer support, but what specific things are you trying to do? Upwork matches you with proven remote talent who can help you with all your admin and customer support needs, including:
The cost of your project depends largely on your scope of work and the specific skills needed to complete your project.
An admin and customer support project includes the following:
Upwork gives you the flexibility you need to find the right talent for your admin and customer support projects.
When it comes to admin and customer support, you may need a multidisciplinary team to handle the various components of your project. Examples of professionals you might need for admin and customer support projects include:
Upwork is the leading online talent solution for companies looking to scale their teams and get work done. Key advantages for businesses looking to source talent for their admin and customer support projects through Upwork include:
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