Top 50+ BPO companies

Find a BPO agency to get even the most complex work done fast.

BPO image

Trusted by leading brands and startups

Browse top agencies

Explore 50+ BPO agencies on Upwork

SGN Solutions Avatar

SGN Solutions

Rating is 4.83 out of 5.
4.8/5  (21 jobs)
Multan, Pakistan

SGN Solutions is delighted to represent excellence and enthusiasm. We are not a company, We are Family. We take great satisfaction in providing top-notch service to create a luxury experience for all clients across the globe, one that you will truly appreciate. Solutions come in different services, to meet the diverse needs of clients. SGN has a complete range to provide different services altogether. Our existing and prospective clients can make significant savings by using the extensive range of our solutions. We provide businesses with a comprehensive array of management services to increase revenue, customer satisfaction, and back-office operations. Our team has worked with companies from the US, Canada, UK, and Asia working with clients using our expertise in: Telemarketing | Cold Calling | Lead generation | Appointment Setting Business & Sales Development | BDR | SDR SMS & Email Marketing Web Design & Development Customer Support Services Tech Support Services Sales funnel Automations and Workflows Solutions Digital & Social Media Marketing To corporations of any size across the globe. We are here to make it easy for you to serve new clients without needing to increase your staff, by easily partnering with us. Feel free to connect with us anytime. We can respond quickly and operates 24/7

Read more
Web Development
Email Support
Phone Support
Virtual Assistance
Cold Calling
Customer Support
BPO Call Center
Hourly rate US$5.00 - US$100.00
Minimum project size None
Agency size 11-50 workers
Member since 6 Dec 2021
RPSI Limited: Tech-Teem Avatar

RPSI Limited: Tech-Teem

Rating is 4.9 out of 5.
4.9/5  (21 jobs)
London, United Kingdom

RPSI trading as Tech-Teem offers professional, reliable and affordable Virtual Assistant Services to help your business grow. As your business grows, workload increases, and managing routine administrative tasks becomes tedious. Our services help small and medium businesses, entrepreneurs, freelancers, and working professionals prioritise tasks and make the best use of their time, while we handle everything else. Our virtual assistant will create a good rapport with your business associates, customers, suppliers, partners, vendors and other stakeholders. What can we help you with? - Virtual Logistical Support - Virtual Administrative Assistant - Virtual Bookkeeping Assistant - Data Entry Virtual Assistant - Virtual Marketing Assistant - Virtual Research Assistant - E-commerce Virtual Assistant - Social Media Virtual Assistant Why Hire a Virtual Assistant from Tech-Teem? - Hand-Picked Professionals - Can Drive Business Growth - Working in Your Time zone - Certified Professionals - Reduced Operational Costs - Reduced Workload - Flexible Schedules - Efficient Customer Handling

Read more
Client Management
Logistics Management
Inventory Management
Project Management
BPO Call Center
Administrative Support
Remote IT Management
Hourly rate US$8.00 - US$20.00
Agency size 11-50 workers
Member since 19 Oct 2020
SDQ Avatar

SDQ

Rating is 5 out of 5.
5.0/5  (19 jobs)
Santo Domingo, Dominican Republic
Top Rated Plus

We are a team of bilingual professionals (English and Spanish), committed to delivering exceptional support with every interaction. Our goal is to provide a memorable support experience that sets us apart. With extensive expertise in customer service, we are fully equipped to take on your project. You can rely on us to be consistent, trustworthy, friendly, patient, and honest. We believe in building relationships through every customer interaction, ensuring each service is personalized to meet individual needs. With over 13,000 hours billed on Upwork, our track record speaks for itself. We have the experience and dedication needed to exceed your expectations. Feel free to reach out to us—let’s start making a difference together!

Read more
Email Support
Technical Support
Phone Support
Live Chat Operator
BPO Call Center
Online Chat Support
Sales
Hourly rate US$10.00 - US$30.00
Agency size 51-200 workers
Member since 15 Apr 2017
ContractOut Avatar

ContractOut

Rating is 4.65 out of 5.
4.6/5  (19 jobs)
Imus, Cavite, Philippines
Top Rated Plus

Welcome to ContractOut, where we offer a comprehensive suite of virtual assistance and customer service solutions designed to help businesses of all sizes succeed. With over 30 years of combined experience in the industry, our team of seasoned professionals is well-equipped to handle any challenge and deliver exceptional results. Our services include general virtual assistance, executive assistance, social media management, graphic design, video editing, customer service, customer success, and customer service management. Whether you need help managing your social media presence, creating compelling graphics and videos, or providing top-notch customer support, we have the skills and expertise to meet your needs. At our core, we believe in building strong, long-lasting relationships with our clients. We take the time to understand your unique challenges and goals and work tirelessly to deliver customized solutions that meet your specific needs. With a focus on collaboration, communication, and attention to detail, we ensure that every project is completed on time, on budget, and to the highest possible standard. Our team is made up of experienced professionals who are passionate about delivering results. With a deep understanding of the latest industry trends and technologies, we stay ahead of the curve to ensure that our clients always have access to cutting-edge solutions. And with a commitment to ongoing training and professional development, we're always striving to improve our skills and deliver even better results. So if you're looking for reliable, responsive, and results-driven individuals to help you take your business to the next level, look no further than our team. We pride ourselves on our exceptional customer service, and we're committed to helping you achieve your goals and exceed your expectations. Contact us today to learn more about how we can help you succeed!

Read more
Email Support
Virtual Assistance
Call Center Management
Customer Support
Data Entry
Customer Service Training
Customer Engagement
Hourly rate US$10.00 - US$30.00
Minimum project size US$1K+
Agency size 11-50 workers
Member since 12 Jul 2022
VA Temp Avatar

VA Temp

Rating is 5 out of 5.
5.0/5  (18 jobs)
New York City, United States

VA TEMP is a temporary and permanent personnel agency working solely with skilled, professional workers. Our agency will handle recruiting, including reference checks, skills evaluation, preliminary interviewing, and screening of all employees for its clients. Our services include, but are not limited to: ⭐Telemarketing ⭐Real estate cold calling ⭐Lead generation ⭐Quality analyst agents ⭐Customer service representatives ⭐Appointment setting ⭐Virtual assistant support At VA Temp, we strive to empower individuals and businesses to achieve their full potential by providing top quality virtual assistant services through our team of dedicated and highly skilled professionals. We offer personalized support and efficient solutions to help our clients save time, reduce stress, and focus on what matters most, SUCCESS! Our mission is to be a reliable partner, helping our clients to succeed in their endeavors and reach their goals, while also providing an enjoyable and fulfilling work environment for our team. We strive to make our clients' lives easier and more efficient by offering personalized support and solutions tailored to their specific needs.

Read more
Phone Support
Real Estate
Lead Generation
Call Center Management
Cold Calling
Call Center Quality Analyst
Outbound Call
Hourly rate US$6.00 - US$15.00
Agency size 11-50 workers
Member since 8 Oct 2022
The Side Hustle Squad Avatar

The Side Hustle Squad

Rating is 4.81 out of 5.
4.8/5  (18 jobs)
Muntinlupa, Philippines
Top Rated

At TheSideHustleSquad, we understand the importance of having a three sixty-degree support system for entrepreneurs and small businesses to thrive. That’s why we’ve created a division, TheSideHustleSquad, to offer ancillary services crucial to business development and promotions of small enterprises. TheSideHustleSquad, houses some of the most creative, talented, innovative, and passionate people working on their next big idea. We believe in creating a reliable and friendly community of professionals who cater to diverse demands of customers and businesses. Our partners are TheSideHustleSquad members who share our passion in providing trusted and flexible solutions to our clients.

Read more
Web Development
Data Analysis
Lead Generation
Virtual Assistance
SEO Content
Social Media Marketing
Social Media Content Creation
Hourly rate US$8.00 - US$25.00
Agency size 11-50 workers
Member since 20 Jan 2016
Trinity Link LLC. Avatar

Trinity Link LLC.

Rating is 3.49 out of 5.
3.5/5  (16 jobs)
Chittagong, Bangladesh
Top Rated Plus

I started in the BPO industry since 2013. So far I have been working on some versatile projects, which helped me to enrich my experience in both outbound and inbound customer service and sales in this industry. Worked on different B2B and B2C campaigns based in the USA and UK. The campaigns were related to Outbound Sales, Appointment Setting, Survey, Real Estate Customer Support and Lead Generation.

Read more
Cold Calling
Customer Support
Data Entry
BPO Call Center
Virtual Assistant
Podio
Real Estate Investment Assistance
Hourly rate US$8.00 - US$8.00
Member since 23 Jul 2017
RFS Business Solutions Pvt Ltd Avatar

RFS Business Solutions Pvt Ltd

Rating is 4.86 out of 5.
4.9/5  (16 jobs)
Kolkata, India

RFS Business Solutions is the top provider of outsourced contact centre solutions to businesses with worldwide reach through international alliances. Our team is available 24/7 to quickly and effectively address customer inquiries and concerns through various communication channels. Our commitment to building long-term relationships with clients is what sets us apart, and we take pride in getting to know your business and your customers to provide the best solutions possible. We also prioritize providing a comfortable and productive working environment for our team to ensure that we are always available to deliver the highest level of services to your customers.

Read more
Email Support
Data Analysis
Phone Support
Call Center Management
Cold Calling
Customer Support
Data Entry
Hourly rate US$5.00 - US$5.00
Minimum project size None
Agency size 11-50 workers
Member since 10 Oct 2019
Rock-IT Tel Avatar

Rock-IT Tel

Rating is 4.86 out of 5.
4.9/5  (16 jobs)
Lahore, Pakistan

Rock-IT Tel is a telemarketing, cold-calling, and appointment-setting agency with a proven track record of success. With more than two years of experience, we specialize in using targeted outreach and tailored communication to produce qualified leads and appointments for our clients. Our team of skilled professionals is committed to providing outstanding results by utilizing the newest tools and technologies to maximize our clients' sales and marketing efforts. We collaborate closely with our clients to create tailored strategies that are in line with their corporate objectives and business goals. At Rock-IT Tel, we value long-lasting relationships with our customers that are based on openness, respect, and trust. We take the time to comprehend the particular needs of each of our clients and then we customize our services to fit those needs, making sure that they get the best possible support and direction throughout the entire sales process. Our services, which include appointment setting, cold calling, and telemarketing, are all aimed at generating high-quality leads that turn into devoted, long-term clients. We take great pride in our ability to provide our clients with quantifiable results that aid in the accomplishment of their business goals and objectives. We are the go-to agency for companies that want to maximize their sales and marketing efforts and stay ahead of the competition thanks to our demonstrated expertise, individualized approach, and unwavering commitment to excellence.

Read more
Lead Management
Digital Marketing
Lead Generation
Virtual Assistance
Cold Calling
Customer Support
Data Entry
Hourly rate US$5.00 - US$5.00
Agency size 2-10 workers
Member since 13 May 2023
Cognax Avatar

Cognax

Rating is 5 out of 5.
5.0/5  (16 jobs)
Santo Tomas, Philippines

Cognax Studios believes in the principle of helping companies achieve their goals. We are a growing contact center and BPO that caters individual clients, and organizations and businesses. Our contact center and BPO services offer competent and cost-effective solutions. We are committed to delivering results that will help "enhance customer satisfaction and experience, reduce cost of operation and boost production of our clients’ businesses". Cognax Studios was established in 2016 as an online freelance agency dedicated to help clients with their business needs by finding and managing online freelancer qualified to do the job. As we continued to deliver on our promise and exceed expectations, our campaigns grew along with our client list. Cognax Studios evolves from an online agency to become a physical contact center and BPO establishment. We handle a wide range of outsourced services such as appointment setting, lead generation, data entry, phone and email marketing, email support, customer service, virtual assistant services and back-office support. Cognax Studios caters clients all over the whole. We operate 24/7 servicing USA, Canada, Singapore, United Kingdom and Australia. We use a cost-effective but advanced in-house VoIP software incorporated with its own CRM. Personnel development is the core foundation of our services. We believe in developing and nurturing our team with the goal of incorporating our core principles of hard-work, professionalism and competency. Cognax Studios invests in recruitments, training and personality development to make the most out of every member of our team to fulfill our promise of delivering the best solutions to our clients’ needs. As we continue our growth and expansion, Cognax Studios is committed to finding new ways to improve our services and offerings while maintaining our commitment: To provide a competent, effective and cost-efficient solutions.

Read more
Web Development
Email Support
Technical Support
Web Design
Lead Generation
Customer Support
Data Entry
Hourly rate US$5.00 - US$10.00
Member since 23 Nov 2017
TeleBoomResults BPO Services Avatar

TeleBoomResults BPO Services

Rating is 4.92 out of 5.
4.9/5  (15 jobs)
Legazpi City, Philippines

🚀🚀🚀🚀 Boom Your Results!! 🚀🚀🚀🚀 GREETINGS FROM THE TELEBOOMRESULTS FAMILY! TeleBoomResults is your bridge to your success. When we work with clients, our main goal is to make the client happy by making sure that we deliver BIG BOOM Results! We make this happen by working with the Filipino best talents and experts. 🎯 Vision 🎯 To be one of the top-producing BPO companies worldwide. 🎯 Mission 🎯 To provide high-quality BPO services and help our clients grow their businesses by providing consistent quality and profitable results through our Filipino Talents. ✅ Services Offered ✅ 👉 Virtual Assistance 👉 Customer Service 👉 Technical Support 👉 Cold Calling 👉 Appointment Setting 👉 B2B Telemarketing 👉 B2C Telemarketing 👉 Sales Closing 👉 Data Entry 👉 Social Media Management and Marketing 👉 SEO 👉 Digital Marketing 👉 Chat Support 👉 Administrative Support ✅ Industries ✅ 👉E-Commerce 👉 Real Estate 👉 Telecommunication 👉 Banking & Financial Technologies 👉 Healthcare 👉 Technology 👉 Insurance 👉 Professional Services 👉 Digital Marketing 👉 Entertainment 👉 Legal Services 👉 Home Services 👉 Travel & Hospitality 👉 Education 👉 Security & Surveillance 👉 Food & Beverage 👉 Transportation & Logistics

Read more
Email Support
Outbound Sales
Real Estate
Real Estate Cold Calling
Lead Generation
Customer Relationship Management
Call Center Management
Hourly rate US$5.00 - US$12.00
Minimum project size US$1K+
Agency size 11-50 workers
Member since 8 Jul 2020
Liveware International Agency | Your Tailored Workforce Avatar

Liveware International Agency | Your Tailored Workforce

Rating is 4.67 out of 5.
4.7/5  (15 jobs)
Spanish Town, Jamaica

We are a veteran 🏆 Multilingual Call Center that maximizes customer engagements delivered by our well-trained and experienced agents with their magnetic personalities. Offering localized customer support is key to connecting with your global customers and meeting all expectations. Customers enjoy incredible comfort when interacting with a customer support representative that matches your geolocation accent and demeanor. It empowers them to dictate the terms of their conversation and communicate their desires and expectations better. The Languages in our Customer Service include: ✔️ English ✔️ Spanish ✔️ French ✔️ Portuguese 🎁 🎁 🎁 🎁 🎁 🎁 🤝 WHAT WE OFFER 🤝 🎁 🎁 🎁 🎁 🎁 🎁 Our Multilingual Customer Service includes: ✔️ Inbound Call Support - The inbound services includes providing technical support, non-technical support, order-taking services, billing services, etc. ✔️ Outbound Support - This type of service can be used to convey special instructions, offers, deals, reminders, surveys, data collection, etc. ✔️ Chat and Email Support - Online customers now appreciate the ease of getting assistance by just visiting a website’s chat support for quick answers. ✔️ Technical Support - We offer customized technical support for software, electronics, troubleshooting software, hardwares, etc. ✔️ Inbound Sales - Our agents are trained to pull interested prospects and qualify them to see if they’re a fit for your products or services. ✔️ Outbound Sales - Our sales reps have great experience in pushing our clients' message or pitch to their prospects, through cold calling, social selling, email marketing, etc, and are able to contact those leads and close the sale. 🤓 ALL OUR AGENTS ARE PRE-TRAINED 🤓 At Liveware International we tailor our agents to your business needs by providing: ✔️ Training at all levels (From Agents to HR management) ✔️ Accent neutralization ✔️ Knowlege retention ✔️ Attention to detail ✔️ Multi-tasking ✔️ Flexibility ✔️ Effective communication Skills (Knowing how to deal with irate and composed customers) ✔️ Efficiency ✔️ Troubleshooting SOFTWARES/ APPLICATIONS WE HAVE EXPERIENCE WITH (But not limited to) CRM’s: ❄️ Oracle Netsuite ERP ❄️ Limelight ❄️ Agile CRM ❄️ Freshsales ❄️ Zoho CRM ❄️ Salesforce ❄️ Nextiva ❄️ Voicent ❄️ Kapture CRM CLOUD BASE PHONE SYSTEMS: ❄️ Ring Central ❄️ Vonage ❄️ 8 X 8 ❄️ Dial Pad ❄️ LiveAgent ❄️ Cloud Talk ❄️ Fresh Desk ❄️ Zen Desk ❄️ Five9 OTHER APPLICATIONS: ❄️ Slack ❄️ Chanty ❄️ ClickUp ❄️ Fleep ❄️ Flock ❄️ Microsoft Teams ❄️ Glip ❄️ Google Chat Get in touch with us right away to determine how our Multilingual Call Center solutions can impact your customer support functions and help you deliver superior customer experiences.

Read more
Technical Support
Front Desk
Call Center Management
Customer Support
Debt Collection
Sales Management
Customer Service Training
Hourly rate US$8.00 - US$50.00
Minimum project size None
Agency size 51-200 workers
Member since 17 Jun 2022
CareerX Call Center Services Avatar

CareerX Call Center Services

Rating is 4.89 out of 5.
4.9/5  (15 jobs)
Davao City, Philippines

Over 5 years of experience with Customer Service and Call Center services My Agency members working in a renowned company allowed me to learn how to work in a dynamic environment and over-deliver, to work flawlessly with little or any supervision, and to develop a keen eye for detail. Our goal is to become a full-time freelancer in our agency. During my career I've developed an aptitude for: 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 𝐖𝐎𝐑𝐊 ⚊ Creative problem-solving ⚊ Research (Web, Forum, Social Networks) ⚊ Excel, Word & Google docs advanced work ⚊ Data input/output of any type (typing 60+ wpm) ⚊ Customer service 𝐄 - 𝐌𝐀𝐑𝐊𝐄𝐓𝐈𝐍𝐆 ⚊ Link Building ⚊ Email Outreach ⚊ Sales Prospecting ⚊ Lead Generation 𝐒𝐎𝐂𝐈𝐀𝐋 𝐌𝐄𝐃𝐈𝐀 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 ⚊ Instagram Managing (Audience gain, # targeting, Influencer research etc.) ⚊ Facebook Managing (Page managing, Ads etc.)

Read more
Call Center Management
Cold Calling
BPO Call Center
Sales
Telemarketing
Customer Service
Hourly rate US$5.00 - US$10.00
Minimum project size US$5K+
Agency size 2-10 workers
Member since 8 May 2020
Task It Quick Avatar

Task It Quick

Rating is 5 out of 5.
5.0/5  (14 jobs)
Manila, Philippines
Top Rated

If you're looking for a reliable and trustworthy Upwork Agency to tend to your business needs, you've come to the right place. Task It Quick is a committed team of productive, brilliant, capable, and proactive freelancers, specializing in Content Writing, Virtual Assistance, and BPO. Our story begins with the desire to connect local talent with one another and with professionals, fostering strong relationships that encourage mutual growth for our clients and our team. - Virtual Assistants - Content Writing - Social Media Management - Video Editing - Graphics Design (Social Media, Infographics, Branding, Logos) - BPO - Customer Service - Communication Skills - Voice accounts The Team Members of Virtual Solutions have worked with many international clients from the United States, United Kingdom, Australia, New Zealand, and many more. Contact us now to discuss how we can get your business skyrocketing with Task It Quick.

Read more
Email Deliverability
Customer Support
Data Entry
Customer Experience
Canva
BPO Call Center
Virtual Assistant
Hourly rate US$12.00 - US$25.00
Minimum project size None
Agency size 11-50 workers
Member since 12 Feb 2019
Rockstar Roadies Avatar

Rockstar Roadies

Rating is 4.72 out of 5.
4.7/5  (14 jobs)
Medellin, Colombia

Welcome to Rockstar Roadies Rockstar- Roadies works harmoniously with all of our partners to create a tailored, results driven approach to fine-tuning essential front/back office support. We understand that focusing on your company’s growth is paramount and having a solid, supporting foundation is a key ingredient to the longevity and overall performance of your business. We have carefully recruited a mass of qualified individuals with a range of skill sets for a multitude of business needs, ready for the workplace. Utilizing our staffing agency to source quality professionals for your business at a fraction of the cost is the most advantageous way to kickstart your business or stoke the fire of an already thriving enterprise. Skill sets You may be interested in (include but not limited to): • Business modernization • Data Entry and Processing • Order Management • Administrative Support • HR • Accounting • Payroll • compliance work • CRM implementation • Data matching and Data cleansing • Web design and SEO • Lead Generation • Stock management Our front office abilities include professional: • Customer journey implementation • Sales funnels • Professional telephone prospecting • Appointment setting • Acquisitions manager • Capturing records • Chat support • Customer service

Read more
Web Development
Database Cataloging
Lead Generation
PPC Campaign Setup & Management
Customer Relationship Management
Master Data Management
Database Administration
Hourly rate US$8.50 - US$25.00
Agency size 11-50 workers
Member since 6 Oct 2016
GlobalTech VAs Avatar

GlobalTech VAs

Rating is 4.84 out of 5.
4.8/5  (13 jobs)
Omaha, United States
Rising Talent

📢 ATTENTION REALTORS AND BUSINESS OWNERS!!! Ever wondered what keeps the wheels turning in a business? It's sales. But not just any sales - skilled, trustworthy, and personable sales and administrative staff are the true drivers of success. That's why we've assembled a team that operates within the United States timezone or speaks fluent English, ensuring your business maintains a local touch in the global market. Ready to embark on your journey to success? 💬 Talk to us now! Do you need a copy of the A2P 10 DLC REI REPLY REGISTRATION GUIDE with ready-to-use copy-paste wordings for your registration? Are you using SMS MARKETING CAMPAIGN for your business but need a guide in A2P registration??? 🔗 CLICK THE LINK HERE FOR FREE: A2P 10 DLC REI REPLY REGISTRATION GUIDE We are an outsourcing company in the Philippines that offers the best services with over a hundred Virtual Assistants in our company. We provide agents who are experienced Salespersons/Telemarketers, Technical and Customer Service Representatives, Social Media Managers, Real Estate Appointment Setters/Cold Callers, and Virtual Assistants. Our agency’s aim is to help your business grow as we make our agency grow as well. How are we different? ✔We provide offshore agents, meaning more savings. ✔We train our agents beforehand. ✔Increase revenue for your business. ✔Experienced agents in the industry and less supervision. ✔Trusted by different companies globally. We have been providing the best and most experienced Virtual Assistants for almost a decade, covering different niches like real estate, fashion designing, health and fitness, credit repair, dispatch and logistics, solar roofing, and many more. My Team can handle these types of Services: ✔️ Appointment setter (Solar, Medical, Real Estate) ✔️ Executive Assistant/Admin Task (Real Estate, Trucking services, and small business task) ✔️ Social Media Management ✔️ Customer Support ✔️ Credit Repair Specialist ✔️ Cold calling ✔️ Digital Marketing ✔️ Sales representative ✔️ Technical support ✔️ Virtual Assistant ✔️ Data Entry ✔️ Real Estate (cold caller) ✔️ Editing (Videos, Images) ✔️ WordPress developer We take pride in our more than 100 agents/Virtual Assistants in our company and the clients we've served. You could be our future client. LET’S HELP YOU GROW YOUR BUSINESS. We want to build our company’s success with you. Contact us now! To learn more about how we can help you, email us at: ✔ admin@globaltechvas.com

Read more
Lead Generation
Call Center Management
Cold Calling
SEO Setup & Configuration
Real Estate Acquisition
BPO Call Center
English
Hourly rate US$9.00 - US$9.00
Minimum project size US$1K+
Agency size 51-200 workers
Member since 31 Oct 2020
Abacus Cambridge Partners Inc Avatar

Abacus Cambridge Partners Inc

Rating is 4.16 out of 5.
4.2/5  (13 jobs)
New York City, United States
Top Rated Plus

Abacus is a Technology, Outsourcing, and Consulting firm with offices in New York, London, Dubai, Riyadh, Lahore, and Cairo. The company works with customers across the industry, helping them innovate, navigate technology and implement solutions through their digital transformation journey. Our Managed Services offering is designed with the philosophy that digital transformation is not a project but is in fact a journey. We partner with our clients so that they may continue to draw upon our capabilities whilst maintaining a key focus on their core competencies. A key offering at Abacus is our Managed Contact Center service where we combine technology with manpower to help our clients deliver a superior customer experience. We offer: Inbound & Outbound Contact Centre Support - Customer Service - Tech Support - Bi-lingual Support - Order Processing - Sales Support - Other Call Center Services Remote Support Service: - Multi-lingual Support - Virtual Assistant Support - Back-end and Admin Support - Moderation and Transcription - Other Remote Support Services Our expanded cloud offerings respond to the changing demands of your IT environment, with agility and precision, and let you build your own IT platform hassle-free, delivering real business value. Our services include: - Custom Software Development - Web Development - Mobile Application Development (iOS and Android) - Cloud Solutions - Advanced Analytics (BigQuery, Looker, Tableau) - Business Intelligence - UI/UX Design - E-Commerce Solutions - DevOps and Infrastructure Management Our work in the Enterprise Systems space is tailored to helping organizations build or improve their Digital Core. The Digital Core encapsulates the foundation business systems needed by the enterprise to run business processes and keep a record. For us, it includes: - Enterprise Resource Planning (ERP) systems - Human Capital Management Systems - Customer Experience & Management Systems - Digital Supply Chain Systems Abacus is an award-winning SAP Gold Partner having completed over 800 successful deployments of SAP platforms globally. Working with SAP and numerous other ecosystem software providers, Abacus has helped clients transform their businesses through investment in Enterprise Systems. Our Digital Transformation Solutions offerings include our deep expertise in engineering new application capabilities by leveraging emerging technology. Partnered with Google Cloud Platform, UiPath, and many other leading software companies, we specialize in working with: - APIs and Microservices - Machine Learning - Robotic Process Automation - Custom software development - Next-gen application development - Cloud-Native methods By leveraging this know-how, we’ve helped clients deliver challenges such as helping telecoms monetize their data assets, modernizing application stacks for large retailers, and building extraordinary mobile experiences.

Read more
Email Support
Call Center Management
Enterprise Resource Planning
Robotic Process Automation
Customer Experience
BPO Call Center
API Development
Hourly rate US$5.00 - US$25.00
Agency size 500+ workers
Member since 21 Sept 2020
The Outsource Business Solution Avatar

The Outsource Business Solution

Rating is 3.8 out of 5.
3.8/5  (13 jobs)
Manila, Philippines

The Outsource Business Solution is a Client Based Call Center Company wherein I can help your business to deliver services such as Customer Service, Outbound Sales, Lead Generation, Email or Chat Support, Appointment Settings, Data Entry or Admin Task from various clients globally such as US, UK, Canada, and Australia. I also help businesses on a digital marketing strategy in a low cost budget but effective and quality services. You may reach me thru Skype twinkx214 to further discuss your business strategy or message me here as well.

Read more
Lead Generation
Call Center Management
Cold Calling
BPO Call Center
Email Marketing
Social Media Management
Telemarketing
Hourly rate US$10.00 - US$10.00
Member since 23 Aug 2016
360-SUPPORTS Avatar

360-SUPPORTS

Rating is 5 out of 5.
5.0/5  (12 jobs)
Dhaka, Bangladesh
Top Rated Plus

At 360-Supports, our primary objective is to continually work towards the goal of fortifying the connection we have with both our clients and the end users of their products and services. Our dedicated group of customer support specialists is committed to exceeding your expectations and assisting you with all of your company's requirements regarding outsourcing. We provide quality call center services by utilizing a variety of cutting-edge tactics, such as inbound and outbound Cold Calling & Telemarketing, Appointment Setting, Lead Generation, Round-the-clock Customer Support, Customer Acquisition and Retention, and a great deal more. Our goal is to build a BPO firm that is recognized in the global market by the recognition it receives for providing high levels of customer & client satisfaction, that transcends with a consistent model of development, and that maintains a healthy growth trajectory for your company. This is accomplished by establishing a tight working relationship with your company and locating services that are priced affordably and best meet the requirements of your company. Our goal is to reduce our clients' operational expenses to a level that enables them to expand their companies' revenue streams without compromising the level of service they deliver to their customers & clients.

Read more
B2C Marketing
Lead Generation
Cold Calling
Customer Support
B2B Marketing
BPO Call Center
Appointment Setting
Hourly rate US$5.00 - US$8.00
Minimum project size US$50K+
Agency size 11-50 workers
Member since 6 Nov 2014
Bright Solutions Avatar

Bright Solutions

Rating is 5 out of 5.
5.0/5  (12 jobs)
Santa Ana, El Salvador
Top Rated Plus

BRIGHT SOLUTIONS BPO & Data Analytics/Visualization As a family-owned BPO agency, we specialize in providing exceptional customer service. With over 15 years of experience in call center and customer support, our team of representatives spans the globe, enabling us to meet your coverage needs wherever and whenever required. Our services are tailored to meet your unique requirements and include, but are not limited to, the following: Customer Support Technical Support Back-office Support Data Entry and Management Data Analytics and Visualization At our agency, we are committed to providing high-quality services that exceed your expectations. Whether you need help with a specific project or require ongoing support, we are here to help. Get in touch with us today to learn more about how we can assist your business. Idania M. Castro Founder

Read more
Email Support
Phone Support
Data Entry
Customer Engagement
BPO Call Center
English
Microsoft Excel
Hourly rate US$8.00 - US$20.00
Minimum project size None
Agency size 11-50 workers
Member since 21 Jun 2020

How to hire BPO agencies on Upwork

Choose your category

Whatever you need, help is at hand

Browse the agencies

There are thousands to pick from

Invite an agency

Read the profiles and approach your favourite