Top 50+ BPO companies

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Datanet Group, Inc. Avatar

Datanet Group, Inc.

Rating is 3.27 out of 5.
3.3/5  (7 jobs)
Duesseldorf, Germany

Welcome to the Datanet Group Corporation. We are a Customer Service Provider Company Specialized in E-Commerce and Virtual Assistance Services with our own Systems that allows us to serve you via phone, Live Chat, E-Mail and if needed your own Knowledge base and Forum thanks to our Partnership with Zendesk, Inc.

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Technical Support
Lead Generation
Insurance Claim Submission
Cold Calling
BPO Call Center
Customer Service
Hourly rate US$15.00 - US$25.00
Minimum project size US$5K+
Agency size 11-50 workers
Member since 5 Nov 2021
Cold Call Me  Avatar

Cold Call Me

Rating is 5 out of 5.
5.0/5  (7 jobs)
SHELTON, United States

It All Starts With Our Customized, Digital Solutions. We know that no two business are alike. That's why we work one-on-one to create totally unique lead-generation strategies and processes that not only empower your organization, but also connect you with valued decision-makers who are really ready to learn more about your products or services. Leveraging technology, we seamlessly integrate real-time prospecting data into your CRM (and other systems) so you can see your responsive and dynamic campaign optimization in action. By effectively managing short-term lead generation, we help your organization get faster conversions and a richer pipeline of nurtured leads. Oh, and here is the best part—we'll strategize how to adapt your internal processes to yield even more qualified leads over time.

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Phone Support
HubSpot
Lead Generation
Call Center Management
Cold Calling
Lead Nurturing
Customer Engagement
Hourly rate US$29.99 - US$44.99
Minimum project size US$1K+
Agency size 11-50 workers
Member since 24 May 2016
We Do Everything Virtual Services Avatar

We Do Everything Virtual Services

Rating is 5 out of 5.
5.0/5  (6 jobs)
Green Island, Jamaica, Jamaica
Rising Talent

At We Do Everything Virtual Services, we pride ourselves on being the architects of unparalleled virtual excellence. Established with a vision to redefine the standards of virtual support and innovation, we seamlessly blend cutting-edge technology with a human touch to meet the diverse needs of our clients. Our Mission: To empower businesses and individuals by providing comprehensive, reliable, and customizable virtual services, allowing them to thrive in the dynamic digital landscape. What Sets Us Apart: End-to-End Virtual Solutions: From virtual assistants and administrative support to digital marketing, IT solutions, and beyond, we are your one-stop destination for a wide spectrum of virtual services. Whatever your virtual needs, we've got you covered. Expertise That Matters: Our team comprises skilled professionals with expertise in various domains, ensuring that you receive not just services, but solutions tailored to your unique requirements. Innovation at the Core: We stay ahead of the curve by embracing the latest technologies and industry trends. Our commitment to innovation ensures that our clients benefit from the most advanced and effective virtual solutions. Reliability and Security: Trust is the foundation of our relationships. We prioritize the security and confidentiality of your data, employing robust measures to safeguard your virtual operations. Services We Offer: Virtual Assistance: Personalized support to enhance your productivity and efficiency. Digital Marketing: Strategically crafted campaigns to elevate your online presence. IT Solutions: Cutting-edge technology solutions to keep your digital infrastructure robust and secure. Administrative Support: Streamlined administrative processes for seamless business operations. Custom Solutions: Tailored virtual services designed to meet your specific needs. Partner with Us: At We Do Everything Virtual Services, we believe in fostering long-term partnerships. Whether you're a startup, a small business, or a large enterprise, we're here to amplify your virtual success. Embark on a journey of efficiency, innovation, and growth with We Do Everything Virtual Services – where your virtual needs find their perfect solutions.

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Web Development
Database Administration
Customer Support
Customer Experience
BPO Call Center
Customer Satisfaction
Web Application
Hourly rate US$5.00 - US$30.00
Minimum project size None
Agency size 2-10 workers
Member since 28 Apr 2020
Novita Management Services Avatar

Novita Management Services

Rating is 3.36 out of 5.
3.4/5  (6 jobs)
Lahore, Pakistan

We are a team of billers, coders and credentialing specialists with over 15 years of experience in Medical billing industry, we are ready to share the in-depth knowledge, expertise and skills we have developed to reduce your practice administrative cost and increase revenue.

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Virtual Assistance
Call Center Management
Microsoft Power BI Data Visualization
Medical Billing & Coding
BPO Call Center
Microsoft Power BI
Business Intelligence
Hourly rate US$10.00 - US$10.00
Agency size 11-50 workers
Member since 19 Oct 2015
Business Outsourcing Solution Avatar

Business Outsourcing Solution

Rating is 5 out of 5.
5.0/5  (6 jobs)
Iloilo, Philippines

Home of Filipino Freelancers our team boasts a membership of various talents, skills, and expertise. We offer quality support on innumerable business processes such as Customer Service/Technical Phone, Email and Chat Support, Administrative Support, then more. Our team has worked with companies from the US, Canada, UK, Australia, New Zealand, and Asia working with clients using our expertise in:  Telemarketing  Telesales  Customer Service  Phone Support  Chat Support  Data Entry  Email Support  Administrative Support  Virtual Assistant  Graphics Design We have access to a wide range of professionals here in the Philippines. This will enable you to work with agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on-board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients.

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Email Support
Phone Support
Call Center Management
Data Entry
BPO Call Center
Administrative Support
Virtual Assistant
Hourly rate US$7.00 - US$15.00
Agency size 11-50 workers
Member since 28 Dec 2019

Rating is 4.46 out of 5.
4.5/5  (6 jobs)
Rising Talent
Real Estate Cold Calling
Lead Generation
Telecommunications
BPO Call Center
Virtual Assistant
Email Communication
Hourly rate
Member since 13 Sept 2022
Cold Calling Specialists Avatar

Cold Calling Specialists

Rating is 4.96 out of 5.
5.0/5  (6 jobs)
Montego Bay, Jamaica

--- 12 yrs experience - Customer Service Representative --- 1) Debt Collector 2) Customer Care 3) Data Entry 4)Customer Retention --- 10 yrs experience - Sales Representative| Appointment Setting ( Coordinate and manage all sales procedures of a Herbal Clinic, for 4 different locations.) We are versed in customer care/sales, excellent command of the English Language. Ideal rapport builder. Gain much experience from multiple telecommunication companies that we have worked with. If it's customer care, we turn your irate customers into happy customers. If it's sales we can sell ice to the Eskimos!

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Real Estate
Customer Relationship Management
Cold Calling
SMS
Data Entry
B2B Marketing
BPO Call Center
Hourly rate US$12.50 - US$12.50
Minimum project size None
Member since 7 Aug 2019
ISolutionYou Avatar

ISolutionYou

Rating is 5 out of 5.
5.0/5  (6 jobs)
Lahore, Pakistan

Attention Business Owners! 🥇Team with Top 10% of Talent on Upwork 💎Worked with Fortune 50+ Companies 🎧Expert Cold Caller Team with 27+ years of Experience 🏆Cold Outreach Experts (Calling and SMS) 🏘️Real Estate Acquisition Experts 💰$1M+ Transactions Generated for Clients Welcome to ISolutionYou, your premier agency for comprehensive BPO and Real Estate solutions. Under the leadership of Ehsaan, a Top Rated Freelancer on Upwork with over $40k in individual earnings, we are scaling our services for a broader impact. Following are the services we are offering: Cold Calling/Appointment Setting Call Center (Customer Support OR Any Campaign) Real Estate Acquisition SMS Cold Outreach Data Entry/Admin Altogether we have over 27 years of rich experience in collaborating with Recruitment Agencies, BPO Lead Gen Companies and major international real estate firms. Our expertise encompasses a vast array of Call Center, Lead Generation, Cold Calling, Email & Chat Support and Real Estate Acquisition. Our agency is perfectly poised to propel your business to new heights. Our dedicated team of seasoned VAs is not only skilled in strategy but excels in effective communication. We specialize in crafting impactful SMS, cold calling, and direct mail campaigns, ensuring your message resonates with your target audience. Additionally, we offer comprehensive BPO call center services and advanced skip tracing services to enhance your operational efficiency. Our passion for BPO and Real Estate fuels our commitment to your success. We leverage our skills and knowledge to amplify your business growth and deliver extraordinary results. Partner with ISolutionYou to transform your real estate dreams into a successful reality. 🤝If its a Yes, its it would definitely be a long-term and profitable partnership for both of us. Let's chat! Regards ISolutionYou

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Web Development
Phone Support
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Social Media Marketing
Hourly rate US$3.00 - US$15.00
Minimum project size None
Agency size 2-10 workers
Member since 14 Nov 2023
PBC l Physician Billing Care Avatar

PBC l Physician Billing Care

Rating is 5 out of 5.
5.0/5  (6 jobs)
Islamabad, Pakistan

Our Services Provider Enrollment Credentialing and Contracting Medical Billing Medical Coding Front Desk Support Prior Authorizations Patient Help Desk

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Business Analysis
Medical Records Software
eClinicalWorks
Client Management
Medical Billing & Coding
Medical
Revenue Management
Hourly rate US$8.00 - US$14.00
Agency size 2-10 workers
Member since 14 Jan 2017
Hammers Avatar

Hammers

Rating is 5 out of 5.
5.0/5  (6 jobs)
Maadi Cornish, Egypt
Rising Talent

Hammers comprises of a team with over 10 years experience in the BPO sector. Our company has successfully been able to competently manage agents working from several countries in the world including but not limited to Sucat, Cebu, Egypt and Jamaica. We have had the opportunity to work for fortune 500 hundred companies in small capacities where we have successfully played roles as Quality Analysts, Supervisors, Team Leads, Managers and agents. The array of roles exposed to, has undoubtedly given us the flexibility to easily perform and exceed the expectations of our clients based on our workforce's skills. Our team is adaptable, coachable, flexible, willing and capable of executing on tasks given. We posses the capability of ramping up our workforce in a very short period of time to meet company's needs. We strive to excel and meet our clients' needs by providing skilled workers who are dedicated to getting the job done. Please peruse our profile for a more comprehensive look into the skills our workforce posses.

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Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Telecommunications
Transcript
Hourly rate US$7.00 - US$7.00
Agency size 11-50 workers
Member since 9 Oct 2023
ExoLogic Team of Experts Avatar

ExoLogic Team of Experts

Rating is 5 out of 5.
5.0/5  (6 jobs)
Angeles City, Philippines

Founded by a young and talented group of professionals from different industries with a groundbreaking idea in creating an offshoring workforce that paves the way towards a game-changing experience on how to handle outsourced employees for foreign clients. ExoLogic Team of Experts uses a comprehensive tailor fitted solutions to help industry-leading companies and individuals achieve greater success. We employ resources that have a wide range of skills sets that are honed with an aim to help companies and business be more productive and efficient. We provide smart solutions for companies of all sizes and pride ourselves on our unparalleled and dedicated service. As a team, we believe that the right understanding and human edge can lead companies towards a successful future. Services Offered Many leaders are under a lot of time pressure and are consistently working huge hours to deliver their role effectively. Moreover, a lot of this time does not focus on the client or enable increased revenue and measurable ROI on the effort. To that end, the development of an offshore service team could cover several areas of the business: Professional Services • Executive Assistant • IT Administrator • Cost Estimator • Office Manager • Virtual Assistant • Legal Assistant Telephony Services • Inbound & Outbound Customer Service • Technical Support • After Sales Support • Lead Generation • Appointment Setting Finance and Accounting • Accounts Payable Representative • General Accounting • Finance Officer • Payroll Management HR and Administration • Human Resources Generalist • Recruitment Representative • Administrative Assistant • Employee Engagement Officer Marketing and Design • Graphics Designer • Digital Marketing Specialist • Marketing Consultant Profile: exologicoutsource.com

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Digital Marketing
Technical Support
Phone Support
Web Design
Human Resource Management
Graphic Design
Customer Support
Hourly rate US$5.00 - US$20.00
Minimum project size US$1K+
Agency size 2-10 workers
Member since 8 May 2018
PQVA Services Avatar

PQVA Services

Rating is 4.94 out of 5.
4.9/5  (6 jobs)
Paranaque, Philippines

Why hire us? Let our experienced, amazing & reliable virtual assistants do any personal or business tasks for you. We also offer quality support on processes such as Customer Service, Virtual Assistance, Data Entry, Technical & Phone Support, Email, Chat & Administrative Support. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to success and profit.

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Email Support
Business Operations
Real Estate Cold Calling
Lead Generation
LinkedIn Sales Navigator
Staff Recruitment & Management
Live Chat Operator
Hourly rate US$10.00 - US$25.00
Agency size 11-50 workers
Member since 2 Oct 2020
Geoworksolutions Avatar

Geoworksolutions

Rating is 4.63 out of 5.
4.6/5  (6 jobs)
Dumaguete, Philippines

We offer a variety of assistance for our clients. These are some of our most demanded services Inbound calls, Outbound calls, Email support, Social media support, Chat support, Technical calls, Billing calls, Lead Generation, Back office works. Should you be needing any other type of assistance, we always have people in store for that. Our processes and procedures have been proven through our collective years of working in the BPO industry, we assure results and client satisfaction.

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Quality Assurance
Technical Support
Phone Support
Lead Generation
Graphic Design
Call Center Management
Researcher
Hourly rate US$5.00 - US$8.00
Minimum project size US$5K+
Agency size 11-50 workers
Member since 21 Apr 2020
OASIS Net Link Ltd. Avatar

OASIS Net Link Ltd.

Rating is 5 out of 5.
5.0/5  (5 jobs)
Dhaka, Bangladesh

OASIS Net Link Ltd. is the outsource expert company in Bangladesh, which is registered in Joint Stock Companies and Firms of Bangladesh as a Private Limited Company. It provides solutions in the areas of customer service, technical support, inbound & outbound call center and BPO across the several business segments. Our skilled and expert workforces deliver satisfied customer service and experience to attain reliabilities of its every contact. Our team consists of great deal of dynamic skill-sets and follow performance-oriented goals to represent higher professionalism through dedicated service. OASIS believes the philosophy of “gain quality through delivering satisfying service”. OASIS is a fully owned best of BPO, KPO, RPO, and IT Enabled services. OASIS takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support, Procurement, Medical Billing and Transcription services. OASIS is a pioneer in managing business processes for companies of Bangladesh, United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.

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Phone Support
Customer Relationship Management
Call Center Management
Cold Calling
Enterprise Resource Planning
CallTools Call Center Software
Customer Support
Hourly rate US$5.00 - US$50.00
Member since 24 May 2013
Infinity Avatar

Infinity

Rating is 3.62 out of 5.
3.6/5  (5 jobs)
Karachi, Pakistan

BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Appointment Setting • Lead Generation • Sales Execution • Telemarketing • Design and Development • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPI's - Free

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Email Support
Real Estate Cold Calling
Virtual Assistance
Call Center Management
Cold Calling
Customer Support
Sales Call
Hourly rate US$5.00 - US$100.00
Minimum project size None
Agency size 11-50 workers
Member since 19 Aug 2023
eMarspro Inc. Avatar

eMarspro Inc.

Rating is 4.4 out of 5.
4.4/5  (5 jobs)
Grand Prairie, United States
Rising Talent

We are a dedicated team of professionals specializing in providing top-notch virtual assistant services. With a commitment to excellence, we leverage our expertise and experience to assist businesses and individuals in managing tasks, improving efficiency, and achieving their goals.

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Digital Marketing
Real Estate
Graphic Design
Virtual Assistance
Cold Calling
Staff Recruitment & Management
Social Media Marketing
Hourly rate US$8.00 - US$14.00
Minimum project size None
Agency size 11-50 workers
Member since 14 Aug 2013
R&R Virtual Solutions Avatar

R&R Virtual Solutions

Rating is 5 out of 5.
5.0/5  (5 jobs)
Olongpo city, Philippines

We are a small Agency consisted of talent diversity. Cold callers, researchers, Virtual Admin Assistant, Graphic Designers. Let us know what needs to be done and we will deliver!

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Online Research
Phone Support
Call Center Management
Cold Calling
Data Entry
B2B Marketing
Data Cleaning
Hourly rate US$5.00 - US$10.00
Minimum project size None
Agency size 11-50 workers
Member since 10 Nov 2016
CYBERTOSS PRIVATE LIMITED Avatar

CYBERTOSS PRIVATE LIMITED

Rating is 4.21 out of 5.
4.2/5  (5 jobs)
Shrirampur, India

Hi, Welcome to CyberToss! We have formed this banner to ease your search to find a top-notch IT Enabled Services Company in India with a single click! This is a core IT Company that provides different kinds of customer-required IT services around the globe. We have created a team of experts from different IT fields to provide our clients with the best quality services for any kind of IT-enabled requirement. We have the expertise to provide you with support on Graphics design and Digital Marketing with Content writing, E-Commerce management, and Admin Support.

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Digital Marketing
Data Mining
Web Design
Lead Generation
PDF Conversion
Customer Support
Data Entry
Hourly rate US$4.00 - US$6.00
Agency size 11-50 workers
Member since 10 Feb 2016
Yvette Vysosias Avatar

Yvette Vysosias

Rating is 5 out of 5.
5.0/5  (5 jobs)
Mexico, Philippines

Our Agency has always been defined by a simple, but unique approach that defies the industry-standard. We're NOT out spamming resumes or acting dishonestly. We're huge on ethics and have a deep passion for building lasting personal relationships with those we come in contact with each day.

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Web Development
Data Mining
Website Content
Administrative Assistant
Lead Generation
Invoicing
Data Entry Clerk
Hourly rate US$5.00 - US$10.00
Minimum project size None
Agency size 11-50 workers
Member since 7 Dec 2022
NVA Solutions Avatar

NVA Solutions

Rating is 5 out of 5.
5.0/5  (4 jobs)
San Pedro Sula, Honduras

NVA Solutions is composed of visionary and resilient professionals with a strong entrepreneurial spirit and the strong desire to run a world-class agency that will consistently deliver the best solutions to our clients. Our Mission is to provide the highest standard of services by connecting our clients with the most skilled and reliable freelancers. We provide solutions that will meet our clients’ needs through continuous research and improvement of our work methodologies. Thus, exceeding our clients’ expectations. Our vision is to be the leading consultant and project management agency that best understands and satisfies our customers’ needs through excellent service delivery. Our core value is geared toward meeting the needs of our clients with a sense of honesty, integrity, and reliability. The standard that masters the most is our customers’ satisfaction. We understand that each client and project have distinct requirements. As a result, we offer a wide range of adaptable solutions. Regardless of the complexity of your project, we provide the necessary level of experience and expertise to complete it. At NVA Solutions, we know offering quality services in any of our chosen fields of expertise does not occur by accident. It is a product of corporate discipline, nurtured by high-class management structures. We strive to find the best solution for your requirements. Whether you want to manage a project, you want to recruit, or you need virtual assistance, we have the expertise to help.

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Legal Assistance
Translation
Virtual Assistance
Customer Experience Management Software
Project Logistics
BPO Call Center
Recruiting
Hourly rate US$20.00 - US$20.00
Agency size 2-10 workers
Member since 19 Jun 2022

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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