Associate Inside Sales Representative

Posted 2 months ago
Needs to hire 15 Freelancers

The Associate Inside Sales Representative (Associate Family Advisor) plays a crucial role in assisting families with finding suitable senior living options. Success in this telecommuting position relies on effective communication, empathy, and collaboration with partner communities. Key elements include providing informed and personalized support, fostering positive relationships with partners, staying knowledgeable about industry trends, and excelling in remote work skills. The Associate Family Advisor’s focus is on guiding families through a challenging process, addressing concerns, and ensuring a seamless, empathetic, and supportive experience.

The hourly rate is $5.50/hour plus an average monthly commission of $1,500.

As an Associate Family Advisor at Caring, you can expect:

Sales Process:
• Guide families through the search process, providing strong post-referral follow-up, emphasizing the value of partnering with Caring.
• Understand partner community offerings within our database, resident requirements, and the unique benefits of senior living options.
• Active listening and attention to verbal cues.
• Engage in effective probing and ask insightful questions to provide targeted solutions

Meeting Sales Performance Expectations:
• Maintain consistent performance metrics based on predefined benchmarks.
• Consistently meet and exceed sales quotas.
• Balance adding a new volume to the pipeline while converting the existing pipeline
• Accurately manage the lead pipeline within the CRM.

Caring Brand Ambassador:
• Deliver mission-driven value to consumers and communities generating positive experiences

Ideal Associate Family Advisors will have:
• Strong attention to detail and exceptional organizational skills.
• Comfortable following scripted communication on the phone.
• Thrives in a closely monitored and structured environment.
• Excellent communication skills, both verbal and written.
• Thrives in a team-oriented, collaborative environment.
• Previous experience meeting quotas in a metrics-driven environment, preferably via telephone sales.
• The ability to handle emotionally charged calls effectively.
• Able to consistently work a predetermined 40-hour/week schedule, including weekends and some holidays.

Required Skills and Competencies:
• 3+ years of documented sales success in a quota or metrics-driven environment, preferably to businesses or consumers.
• Problem-Solving Skills.
• Ability to deliver results in an independent telecommute environment.
• Experience with high call volume (100-150 calls per day) is preferred.
• Industry Knowledge and/or past history of senior care industry experience is preferred.

Computer Proficiency:
• Google Workspace proficiency is not required but is strongly encouraged.
• High computer literacy, including proficiency in Word and Excel, and ability to navigate a multi-monitor workstation with ease.
• Strong typing skills.

Activity Expectations:
• Telecommute Position/Home Office Requirements:
• Contractor position with regular evenings and weekends required.
• Structured, pre-scheduled training attendance is mandatory.
• Advisors must have a designated home office space with privacy during working hours.
• A High-speed, hard-wired internet connection is required.
• Daily schedule management free from distractions and interruptions.
• Taking care of children or pets is not permissible during work hours.

  • More than 30 hrs/week
  • Intermediate
    Experience level
  • US$5.50

  • Remote job
  • Ongoing project
    Project type
  • Contract-to-hire
    This job has the potential to turn into a full time role
Skills and expertise
Travel & Hospitality Health & Wellness
+ 2 more
Sales Outbound Sales CRM Software
+ 3 more
Activity on this job
  • Proposals:
    20 to 50
  • Last viewed by client:
    2 weeks ago
  • Interviewing:
  • Invites sent:
  • Unanswered invites:
About the client
Member since 12 May 2011

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