Ela Vanessa V.
Oton, Philippines
100%
Job Success
Top Rated Plus
eCommerce Manager | Newsletter | Customer Service | Onboarding
US$15.00/hr
Strength and Skills||
eCommerce Background and Shopify Account Management skills
Customer Support - eMail, Phone, and Chat
Excellent Communication Skills (Written and Spoken English)
Can work well under pressure with less or no supervision
10 years Supervisory Experience in Customer Service
People Management and Skills Assessment
Graduate from University of the Philippines in the Visayas
With a Bachelors Degree in Broadcast Communication
Good background in Advertising and Marketing
My Upwork profile backs up the quality of work I provide.
The amazing feedback I receive from my clients speak of how much I value professionalism and integrity in all my work.
Work history
Work history
Customer Service Rockstar Wanted
5.00
11 Aug 2021
-
14 Sept 2021
Private earnings
Account manager/Phone/chat/email customer support/Customer service/purchasing 6$/hour max to start
5.00
2 Jul 2021
-
9 Jul 2021
Private earnings
Looking For Rockstar E-Commerce Customer Service Agent
12 Jun 2020
-
24 Jun 2021
No feedback given
Private earnings
Products Research/Upload For Shopify Store
5.00
18 Apr 2020
-
22 Apr 2020
Private earnings
Jewelry Consultant: Customer Service and Sales
5.00
14 Oct 2019
-
20 Mar 2020
"Ela is hard working, inquisitive, and detail oriented. Her time management, positive attitude, and work ethic make her a valuable team member. We thank her for all of the time…
Private earnings
Appointment Setter
3.85
30 Jan 2019
-
8 Feb 2019
"Great communication & cooperation, but not able to provide appointments needed.
Very nice agent overall."
Private earnings
Appointment Setter
4.45
22 Jan 2019
-
28 Jan 2019
"More appointments needed daily. Everything else was fine."
Private earnings
VA FOR Shopify email marketing.
5.00
3 Nov 2018
-
15 Nov 2018
"Thank you to Ela Vanessa , She did the best for me. very useful helper. I will order again."
Private earnings
Virtual Assistant: Wide variety of tasks including Shopify/Amazon order processing: 30+ hours a week
4.30
5 Nov 2018
-
14 Nov 2018
"Ela is a wonderful person. Excellent language and communication skills. Very capable. We obviously had a misunderstanding and it turned out that she did not have experience that I needed."
Private earnings
Shopify Virtual Assistance for DropShipping
7 Jul 2018
-
12 Nov 2018
No feedback given
Private earnings
Ecommerce Customer Service Representative
11 Aug 2024
-
Present
Job in progress
Private earnings
Zendesk Ticket Tagging Specialist
26 Jul 2024
-
Present
Job in progress
Private earnings
Customer Support Person for Phone Accessory Company
23 Jul 2020
-
Present
Job in progress
Private earnings
Download , compress and insert product pictures on a webshop backend
22 Oct 2018
-
Present
Job in progress
Private earnings
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Skills
Skills
- Zendesk
- Shopify
- Answered Ticket
- Communications
- Communication Etiquette
Project catalog
Get started working with Ela Vanessa quickly with these predefined projects.
Get started working with Ela Vanessa quickly with these predefined projects.
You will get more time to focus on your business' back end processes.
From US$100
1 day delivery
Testimonials
Testimonials from past clients
"Ella is always on top of every detail. She is highly reliable, commited to success and will do above and beyond to keep the planning set with quality and integrity. I still continue to use Ellla's service every time I need as I know it will always be done with success"
Patrick P.
Jun 2024