Poonam D.
100% Job Success

Code Ignitor | PHP developer | Frontend developer | Technical Support

My name is Poonam Deshpande. I am a technical support engineer cum full stack developer and Assistant with over 10 years of experience. Tech Support: - Worked with broadband and mobile technical support department providing chat based technical support to end users. FullStack Development: - I am well versed with Typescript, Javascript, Node Js, React Js, Redux, Python, HTML5, CSS, Php, Apache Web Server. Also, along with this I have extensive hands-on experience with Pixi Js, Create Js, JQuery, JQuery Mobile, Frameworks like Django, Codeigniter, Bootstrap. - I have also had experience around using docker containers, writing dockerfiles , using jenkins to build and deploy instances on EC2, using AWS and its features like S3, EC2, also Ansible and Terraforms. - I enjoy working in teams and have had an experience working solo on a few projects as well. I am comfortable with both agile and waterfall methods. DevOps Engineering: - AWS Cloud support - Virtualization with VirtualBox and Vagrant - Docker: Dockerfile and Docker-compose scripts - Ansible: Configuration Management with Linux - Terraform: Build and provision infrastructure in Cloud environment - CI/CD: Jenkins for continuous integration, deployment and delievery - AWS: EC2, S3, RDS, Route53, Cloudfront, Cloudformation, Elasticbeanstalk, Glacier, Cloudwatch COO and CTO: - Worked as a COO and CTO for Software Services company, Choice Sanitations and Sai services and civil contractors. Roles and responsibilities handled: - Project Management - Scrum meetings - Setup technical roster, SLAs for support - Responding to emails and phone calls - Scheduling meetings - Booking travel accommodations - Manage a contact list - Prepare customer spreadsheets and keep online records - Organize managers’ calendars - Perform market research - Create presentations, as assigned - Address employees administrative queries - Provide customer service as first point of contact - Handle website maintenance and updates - Manage servers, networks, and office hardware - Provide tech support to customers and vendors Personally, I like to keep learning and developing my skills. I am confident that I'll be an asset to any organisation. I am located in India which is GMT +5.30 Hrs, I would be comfortable working in your time zone.

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  • End User Technical Support
  • Technical Support
  • Software QA