Sarah Micaya Q.
Tarlac City, Philippines
100%
Job Success
Customer Service Guru with Content Creation & Email Design Experience
US$20.00/hr
Hello and welcome!
I’m a seasoned professional with over a decade of experience in customer service, helping businesses build and maintain a loyal customer base through exceptional customer experiences. From solopreneurs to massive corporations, I’ve worked with businesses of all sizes, gaining valuable insights into handling customers from every angle.
But I’m more than just a customer service expert. I also create content that drives traffic and boosts sales—whether it’s blog posts, articles, or email campaigns. I use cutting-edge AI technology to deliver unique, engaging content tailored specifically to your audience, giving your business that competitive edge.
My technical experience includes working with top e-commerce platforms like Shopify, WordPress, Amazon, and WIX, along with customer support tools such as Freshdesk, Zendesk, Re
, and more. This blend of expertise positions me to help you streamline operations, improve customer experiences, and increase efficiency.
On top of that, I have a flair for design! With skills in Canva and Adobe Photoshop, I can create visually appealing content that captures your brand's essence—whether it’s social media posts or full-blown marketing campaigns.
If you’re ready to take your business to the next level, let’s work together to make it happen.
Work history
Work history
Virtual Assistant for E-commerce Store (Soul Mate Sketches and Psychic Readings)
10 Apr 2023
-
16 Jun 2023
5.00
Private earnings
Shopfiy email Customer service VA - seasonal help
21 Nov 2022
-
5 Feb 2023
5.00
"Was a great asset to the team. This was a seaonal position and I hope to bring her back next season."
Private earnings
Virtual Assistant for Small Tasks | Ongoing Basis
3 Mar 2021
-
2 Apr 2021
5.00
Private earnings
Business Owner Looking for Rockstar Personal Assistant
8 Apr 2020
-
28 Dec 2020
No feedback given
Private earnings
VA
2 Dec 2020
-
14 Dec 2020
5.00
Private earnings
Customer Service Rep needed for e-commerce store
13 Oct 2020
-
4 Nov 2020
This feedback has been removed
Private earnings
Customer Service Assistant
20 May 2020
-
10 Oct 2020
No feedback given
Private earnings
Need a VA to help with content creation. (writing experience a plus)
23 Apr 2020
-
10 Oct 2020
No feedback given
Private earnings
VA needed for research tasks (mainly)
29 Jul 2020
-
8 Aug 2020
No feedback given
Private earnings
Customer Support Representative required for eCommerce Startup
23 Jun 2019
-
16 Aug 2019
No feedback given
Private earnings
Delivery of store orders based on fortune-telling services
5 Jan 2024
-
Present
Job in progress
Private earnings
Set-up superstar to help make retailers successful
19 Aug 2021
-
Present
Job in progress
Private earnings
Full-time Ecommerce Administrator for UK business
20 Jul 2021
-
Present
Job in progress
Private earnings
Customer Service Agent
2 Jan 2021
-
Present
Job in progress
Private earnings
Customer Service Representative for Amazon
15 Dec 2020
-
Present
Job in progress
Private earnings
Customer Support Manager
23 Apr 2020
-
Present
Job in progress
Private earnings
Data Mining and Entry for Surgical Equipment Website
26 Jun 2019
-
Present
Job in progress
Private earnings
Sarah Micaya Q. has more jobs. Create an account to review them
Skills
Skills
- Freshdesk
- Ecommerce Support
- Zendesk
- Virtual Assistance
- Social Media Content
- Shopify
- Midjourney AI
- ChatGPT
- Email Design
- Sales Copy
Project catalog
Get started working with Sarah Micaya quickly with these predefined projects.
Get started working with Sarah Micaya quickly with these predefined projects.
You will get 30 engaging posts for your social media channels
From US$40
3 days delivery
You will get a converting sales copy for your product
From US$20
2 days delivery
You will get an effective customer support for your business
From US$80
1 day delivery