Upwork home
Sign up
Secondary
Ian R.
Lenoir City, TN
100% Job Success
Top Rated Plus

Global Program Manager, Business Transformation

As an Upwork Top Rated Plus consultant with a 100% job success score, I draw on significant global, strategic, and startup leadership to optimize processes and scale operations as companies expand domestically and around the globe. My proven ability to assemble and lead cross-functional teams, and unique blend of business process, executive management, and technical expertise have been instrumental in optimizing operations, delivering large, complex enterprise projects, and scaling operations globally. PROJECT MANAGEMENT & SYSTEMS IMPLEMENTATION TOOLS EXPERIENCE ✓ Jira ✓ Smartsheet ✓ Asana ✓ Monday ✓ Clickup ✓ Rippling INDUSTRY EXPERIENCE ✓ Financial Services ✓ Media & Entertainment ✓ Oil & Gas ✓ Medical ✓ Government including FedRAMP & Nonprofits ✓ eCommerce ✓ Online Dating ✓ Telecom ✓ Technology & Startups OPERATIONAL EXCELLENCE ✓ Overhauled software project management practices at a major oil drilling technology firm, bringing predictability and standardization to the process ✓ Defined and oversaw the implementation of significant automation of business processes, allowing a major infusion clinic chain to scale ✓ Led analysis and built business case to extend US teams, processes, and systems to Latin American television channel operations, saving millions. ✓ Consolidated and standardized processes and technology platforms across Facilities, IT, Broadcast, Travel, and Vendor Management after $1.5B acquisition ✓ Successfully scaled operations in US and Internationally for venture-funded technology start-up company ✓ Implemented systems, processes, and teams to support International expansion for a global broadcaster ✓ Tapped into global talent pools to expand the software development capability for a financial services firm ✓ Prevented millions of dollars in duplicate effort through collaboration and software reuse. ✓ Built and led an India-based technology team in a highly structured CMMi Level 5 process environment. PORTFOLIO MANAGEMENT ✓ Implemented a PMO structure at a startup AI-first eCommerce company, providing governance over the complete company project portfolio, aligning the integration, optimization, and transformation portfolios with its strategic plan, and partnering with all functional teams to provide the coordination, consolidation, and best practices to deliver business change through projects. ✓ Built the International PMO for a major media company and implemented governance to review, approve, prioritize, and strategically oversee the International operations project portfolio Instituted standard metrics, operational scorecards, and playbooks ✓ Developed and drove strategic technology roadmaps ✓ Established regular cross-organization touchpoints to ensure information flow and best practices between organizational silos ✓ Partnered with corporate finance to develop comprehensive budget planning tools ✓ Led the process for project capital expenditure reporting IMPLEMENTATION & CHANGE MANAGEMENT ✓ Led the end-to-end technology delivery for a global HR transformation, including technical design, build, test, deployment, integrations, and data conversion  ✓ Established and nurtured strong relationships with executives, stakeholders, and suppliers across the organization and around the globe in highly-matrixed environments ✓ Ensured 360 degree organizational readiness as critical component of transformational project lifecycles ✓ Realigned television channel operations globally to realize $5M in improved annual cash flow ✓ International integration workstream lead for $15B acquisition ✓ Integrated $66M Singapore-based broadcaster acquisition, stabilizing and standardizing operations TECHNOLOGY INNOVATION ✓ Introduced innovative, cloud-based broadcast technology solutions to transform and scale operations ✓ Developed the industry-first Income Management Monitoring suite of financial services tools targeted toward retirees. ✓ Delivered the first private-sector integration with the US Social Security Administration through the government’s eGov initiative. ✓ Championed the use of collaboration tools and promoted best practices for global teamwork ✓ Early adopter of new technologies, frequently partnering with sister organizations to extend their solutions ✓ Submitted “Research Reporting Narrative Automation” invention disclosure for US Patent consideration
Work history
Skills

Skills

  • Budget Management
  • Media & Entertainment
  • HR & Business Services
  • Digital Transformation
  • Business IT Alignment
  • Project Management Office
  • Project Portfolio Management
  • Marketing Operations & Workflow
  • Post-Merger Integration
  • Project Management
  • Business Operations
  • FedRAMP

Browse similar freelancers