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Jeffrey J.
Davao City, Philippines
100% Job Success
Top Rated

Customer Support Expert | Photo/Video Editor - Real Estate Photography

Professional Experience: With 15 years of experience in customer handling across various domains including customer service and technical support, I have honed my skills in managing phone, email, and chat communication effectively. My background in the BPO industry has equipped me with extensive fluency in spoken and written English, ensuring clear and accurate communication. In addition to my customer service experience, I am a seasoned photographer and editor with expertise in using the Fujifilm XT30 camera. I have a strong background in creating custom presets and LUTs, and I have dedicated nearly a year to real estate photography. My experience includes working closely with real estate agents and companies in the United States, delivering high-quality visual content through meticulous editing. 📷 Photography Specialties: 💯 Real Estate Photography: ✔️ Color Correction: Expert in adjusting and enhancing colors to achieve natural and vibrant tones. ✔️ Blue Sky Replacement: Skilled in replacing overcast or dull skies with clear, blue skies to improve the overall appeal of exterior shots. ✔️ HDR Editing: Proficient in HDR techniques, ensuring balanced exposure in images, particularly in challenging areas like windows and dark spaces. ✔️ Object Removal: Capable of removing unwanted objects to create clean and professional images. ✔️ Property Lines: Experienced in accurately adding or adjusting property lines to define boundaries in real estate photos. ✔️ Noise Removal: Adept at reducing or eliminating noise to produce crisp and clear images. ✔️Creative Editing: Proficient in developing custom presets and LUTs to enhance the aesthetic appeal of photos. ✔️ Technical Proficiency: Skilled in using advanced photography tools and software for seamless editing and post-production work. 🤵🏻 Customer Service & Technical Support Specialties: ✔️ Microsoft Applications: Proficient in Word, Excel, and PowerPoint. ✔️ Networking: Advanced skills in networking. ✔️ Communication: Excellent in both written and spoken English; skilled live chat operator. ✔️ Leadership: Experienced in planning, execution, management, and supervision. ✔️ Adaptability: Flexible and adaptable to any required environment. ✔️ Team Collaboration: Cooperative and able to work effectively in multidisciplinary teams. ✔️ Resilience: Ability to work under tremendous pressure with excellent time management. ✔️ Proactivity: Proactive nature with a readiness to take actions to influence events. ✔️ Decision-Making: Competent in making decisions in emergency scenarios. Goal 💯💯💯 My goal is to build long-term relationships with clients by consistently delivering exceptional creative services and ensuring quality results at a reasonable price. I am committed to putting forth my best effort in every project, aiming for unparalleled output that meets and exceeds client expectations.
Work history
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Skills

Skills

  • Videography
  • Customer Satisfaction
  • Video Editing Software
  • Instagram
  • TikTok

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