Dianah W.
Kenya
100% Job Success
Top Rated Plus
Ranked top 3% of all Upwork talent

Customer Support Specialist (12 yrs experience)| E-comm|Amazon|Airbnb

Hi there. Looking for a Customer Support Professional who can provide excellent customer support services through email, chat, social media, and phone? Having worked as a Customer Support Specialist for the past 12 years, I have provided these services and more to a large range of businesses all over the globe. Working closely with business owners, and as a business owner myself I understand you want to provide the absolute best service possible to your customers and other stakeholders. Customer service has been the leading competitive edge for many businesses in this error of digital businesses and nothing helps a business more than a repeat/loyal customer and organic referrals. It's from this knowledge that I base my efforts on. I aim to provide businesses with the best customer service possible. When you work with me, you are not just working with another employee, but with a person that will treat your business as their own. I value responsibility, integrity, accountability, and quality work - I'm a kingdom person, and understand the importance of excellence in everything I do. If you think, we could be a good fit then invite me for a chat and let us discuss your project further.
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Skills

Skills

  • Email Support
  • Ecommerce Support
  • Social Media Management
  • Customer Care
  • Virtual Assistance
  • Social Customer Service
  • Shopify
  • Project Management
  • Amazon
  • eBay
  • Swahili to English Translation

Get started working with Dianah quickly with these predefined projects.

Get started working with Dianah quickly with these predefined projects.

You will get 40 hours of quality customer services and admin work every week.

From US$90
5 days delivery