Annemarie C.
Cape TownSouth Africa
100% Job Success
Top Rated

Customer Experience | Customer Engagement | Organic Marketing

I can significantly improve your customer retention & customer loyalty and make repeat business the norm. With deep corporate experience, I have been focussing on Customer Relationship Management for entrepreneurs and small businesses since 2011. I think of prospects as potential customers, so they form part of the CRM strategy. FACT: It can cost up to 5 times more to acquire a new customer than it is to retain one. WHAT DO I DO? I help you to turn prospects into customers and then keep them for life. HOW? 🔹 I create a customer relationship strategy customised for your business; 🔹 I review your existing email marketing strategy and content to help you optimise your database 🔹 I help you to not only to retain your customers, but turn them into raving fans; 🔹 I map out your sales funnel or customer journey with you, to delight both prospects and customers; 🔹 I create content for you to engage with your customers regularly, sharing value-added information; 🔹 I develop drip campaigns to turn prospects into customers; 🔹 I help you to re-engage with dormant customers, so that they start buying again. WHAT ARE THE BENEFITS? 🔹 Increased customer retention 🔹 Increased customer loyalty 🔹 A great customer experience 🔹 Repeat business 🔹 Referrals 🔹 Increased revenue and profits 🔹 Increased conversion rates WHAT IS MY EXPERIENCE? I spent 18 years in the Corporate world, always wearing a Customer Relationship Management (CRM) hat. It quickly became a passion and when I launched my own business in 2011, there was no doubt in my mind about what I wanted to do. My main focus area is to assist entrepreneurs and small to medium sized businesses to nurture their leads, retain their existing customers, increase repeat business, get better referrals and grow their revenue. Let me help you with what I am good at, so that you can focus on running your business. RemotaniaTribe
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Skills

Skills

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You will get : Spot-On Customer Personas & Engaging Email Content To Grow Your Business

From US$75
1 day delivery

Testimonials

Testimonials from past clients

"Annemarie Cilliers managed our customer relationships management for a few years. She was an extremely positive and hard-working team member and her interaction with our customers was world-class. She built and maintained all levels of customers which ensured our business expansion and growth. I can highly recommend her to any business wanting to keep customers happy and engaged. "

Dr Annemarie L. | Founder, CEO Sensory Intelligence Consulting
CRM Strategy Jan 2022

Verified


"I hired Annemarie to help streamline my CRM so that it could actually be a valuable tool. As that forms part of the marketing aspect,t I have also given her the responsibility of creating social media posts and running my LI pages. She is reliable and I know that everything I leave in her hands will be done promptly and to an incredibly high standard. I was particularly impressed with her attention to detail and the fact that she soon mastered the art of 'sounding like me' when she did posts on my behalf. She is patient and undemanding of me, yet has a high demand for excellence from herself. It is a great experience to have her on my team."

Lana P. | Business Coach
CRM Strategy Jan 2022

Verified


"Annemarie is a CRM expert and a master of her field! She is incredibly hardworking, thorough and will take the time to really understand your business and your needs. She is one of the must-have team members in any company! "

Karlien T. | Occupational Therapist
Customer Relationship Management Jan 2022

Verified

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