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Rhona Grace O.
Tagbilaran City, Philippines
100% Job Success

Virtual Assistant I Customer Service Specialist

WHAT I DO: I help business owners run a thriving company and spend less time on tedious tasks by providing timely and personalized customer service and administrative experience so they can focus on what matters most. WHOM I WORK WITH: I partner with business owners and CEOs. In a nutshell, I help them free up their time without handling time-consuming and repetitive tasks to increase productivity in their business. SERVICES I PROVIDE: * Executive Virtual Assistance * Customer Service * Basic bookkeeping WHAT OTHERS SAY: "Grace has been fantastic. I own a group mental health therapy practice in Oregon, USA, and I hired her as a Virtual Assistant. It was my first time hiring someone from the Philippines, and I couldn't have had a better experience. I had hired two American VAs and had a very frustrating experience with both of them. Grace has taken so much work off of my plate. She screens them to see if they would be a good fit for our mental health practice which can be difficult. She sends the new clients the appropriate intake forms. She also contacts insurance companies for me to follow up on issues with claims. She also does the majority of our billing. She understood each new task I gave her and asked questions when she needed to, which I really appreciated. I couldn't recommend her more!" Kristen Poppert, Founder, and CEO at Thriving Families LLC. "So fast and very smart. I'm still in awe, thinking about how great you did your work." Cameron Postelwait, VP of Learning Development and Marketing at BlueEQ. YOUR NEXT STEP: If you have problems, challenges, and frustrations freeing up your time, I'd like to hear about your specific situation and what you're trying to achieve. Let me help you take the stress, hassle, and anxiety off your plate so you can focus on marketing your business and the asset it should be. READY TO TALK? Let's have a chat so I'd know how I can help you. That way, I can give you a customized plan of action that matches your needs and goals.
Work history
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Skills

Skills

  • Intuit QuickBooks
  • Insurance Verification
  • Communications
  • Virtual Assistance
  • Task Coordination
  • Scheduling
  • Meeting Notes
  • Executive Support
  • Social Media Management

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