Sebastian B.
WhartonNJ
100% Job Success
Top Rated Plus

IT / Systems Administrator / Tech Support

Experienced Senior Technical Consultant with a dedicated commitment to building lasting partnerships with organizations. Offering over a decade of expertise in technical support, operations, and project management. Skilled in effectively addressing various technical challenges, streamlining processes, and implementing customized solutions. Experienced in migrations, collaborative tools, and user training. Noted for adept stakeholder engagement, impactful problem-solving, and consistent success in delivering projects within set budgets and timelines. Important points: - Over a decade of IT experience as a Senior Technical Consultant - Specialization in IT infrastructure and system optimization - Proficiency in using statistical analysis to enhance systems and operations - Strong communication skills for effective stakeholder engagement - Proven track record in resolving business challenges and seizing development opportunities - Expertise in helpdesk administration, providing strategic technical guidance, and conducting customer needs assessments - Skilled in network configuration and risk management - Consistent success in optimizing systems, meeting KPIs, and managing project execution - Extensive experience in IT consulting and outsourcing - Trusted catalyst for positive organizational change and excellence.
Work history

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Skills

Skills

  • Email Support
  • Technical Support
  • Tech & IT
  • Troubleshooting
  • System Administration
  • Network Administration

Testimonials

Testimonials from past clients

"I hired Sebastian as a Customer Success Representative, handling phone, email and chat support. He has been simply awesome - reliable, committed, and always taking initiative. Highly recommend working with him! "

Ravi P. | Co-Founder & CTO
Technical Customer Support Oct 2020

Verified