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based on 1,437 client reviews
  • US$25 hourly
    TOP RATED PLUS FREELANCER with 14700+ Hours, 100% Job success and a Top Rated Plus Badge I have extensive experience in providing top-rated customer service and customer success/account management. I aim to be the best customer success manager for your project. I have been a part of customer service and operations for over ten years and have always been the service superstar for the projects I was involved in. I am up for customer service/support, account management, chat support, email handling. My top skills are; -Excellent phone etiquettes -Strong English skills(written and verbal) -Account Management -Excellent email handling -Customer handling -Excellent customer experience manager -Extensive experience as a Customer Service/Success Manager I have been into banking operations and service delivery since the commencement of my career and it’s been 10 years since then, and a major part of my job role has been handling transactions, prevention of fraud, analysing transactional risk, prevention of duplicity by customers, seamless customer service, tracking customer identification through verified processes etc. Driving the team on a daily basis and mentoring them regarding organizational updates on processes, compliance and audit to minimize risk and identify fraudulent customers and transactions.
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    Customer Retention
    Complaint Management
    Email Support
    Online Chat Support
    Zendesk
    Freshdesk
    Fraud Mitigation
    Customer Service
    Technical Support
    Fraud Detection
    Business Operations
    Account Management
    Lead Generation
    Customer Support
    Customer Engagement
  • US$25 hourly
    An Intermediate Chartered Accountant A Certified QuickBooks Pro Advisor More than a decade of professional experience. Experts in Real Estate/Property Accounting Ready to enter the ECommerce Accounting platform at negotiated rates Recent Accounting Experience - (US GAAP) - Yardi Breeze & Buildium - company set up from scratch; listing of the - owners, properties, tenants and vendors; preparing Chart of Accounts; bank reconciliation; journal entries; month end reporting; keeping a track of AP & AR - Yardi Voyager - In direct work of/with Controllers- for preparing month end closing packages, quarterly financials, yearly financials, balance sheet reconciliation, Beal Bank Reports, bank reconciliation, Invoice GL coding & review, CPA reporting requirements - Quickbooks - set up of company details, preparing Chart of Accounts, invoice recording, accounting and bookkeeping activities, fetching reports as required, purging data if required. - Dynamics Business Central - Bank Reconciliations, AP & AR management, Inventory Management, Chart of Accounts set up, Monthly Reports - Rent Manager & MRI Softwares - Work related to AP & Bank Reconciliations & extracting Month End Reports. - Tally ERP - for Indian Accounting and Auditing needs, undertaking various quarterly financials, yearly reports, income tax filing. Also an expert in Indian GST Accounting & Return filing. Work strengths include - Financial Analysis - Budgeting & Forecasting - Accounting & book keeping knowledge - Auditing - Software grasping skills - Reconciliation Accounting - Good Communication Skills - Presentation skills
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    Accounting Principles & Practices
    Breeze
    Financial Analysis
    Account Management
    Yardi Software
    Intuit QuickBooks
    Bookkeeping
    Budget Management
    Accounting Basics
    Accounts Receivable
    Accounts Payable
    Microsoft Excel
    Accounting Software
    Bank Reconciliation
  • US$12 hourly
    I am a seasoned Amazon PPC Specialist with over 4 years of experience in optimizing advertising campaigns for eCommerce businesses. My expertise includes in-depth keyword research, bid optimization, and advanced analytics to drive significant sales growth and maximize ROI. Having worked with a diverse range of clients, from small startups to established brands, I have a proven track record of delivering measurable results. I specialize in creating customized PPC strategies that align with your business goals and target audience. Let's work together to transform your Amazon PPC campaigns into powerful sales engines. Contact me today for a free audit and tailored strategy session!
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    Ecommerce
    Account Management
    Campaign Management
    Amazon PPC
    Shopify
    Sales Optimization
    Retargeting
    Pay Per Click Advertising
    Google Ads
    Audience Segmentation & Targeting
    Content Writing
    SEO Keyword Research
    SEO Backlinking
    Digital Marketing
    Digital Marketing Strategy
  • US$16 hourly
    Hello, I'm Rincee! I specialize in Reddit Marketing and Social Media Management. With over 3 years of experience, I help clients increase their online revenue. I can offer you the following service: ✅Social Media Growth ✅Social Media Management ✅Account Management ✅Social Media Marketing ✅Twitter Management ✅ Social Media Engagement ✅ Organic Marketing Facebook and Instagram ✅ Reddit Management ✅ Content Moderator ✅ Reddit Marketing ✅ Reddit Expert ✅ Chat Support
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    Account Management
    Product Knowledge
    Project Management
    Marketing
    Customer Service
    Lead Generation
    Virtual Assistance
    Twitter/X Marketing
    Communication Etiquette
    Administrative Support
    Chat & Messaging Software
    Online Chat Support
    Social Media Advertising
    Social Media Management
    Social Media Marketing
  • US$15 hourly
    🚀 Ignite Your Customer Success with an 10-Year Expert Customer Success Manager! 🚀 💼 Why Partner with Me? 💼 ✅ 10 Years of Industry Mastery: With an impressive 10-year track record, I'm a seasoned expert in transforming satisfied customers into enthusiastic brand advocates. I've honed my skills working with renowned companies such as AT&T, Barclays, T-Mobile, and Microsoft. Additionally, I bring extensive experience as a SAAS Account Manager for an HR Staffing and Payroll Software, and Employee Performance Management, enabling me to excel in the realm of HR technology. ✅ Results-Driven Mindset: Customer success is the cornerstone of thriving businesses, and I'm all about delivering exceptional experiences. Using data-driven insights, best practices, and cutting-edge tools, I skyrocket customer satisfaction and retention rates. ✅ Inspiring Team Leadership: As a Customer Service Manager, I excel at leading high-performing teams. I've built stellar customer service departments, fostering a culture of excellence, empathy, and continuous improvement. Developing skills and empowering my team members is my pride. ✅ Strategic Problem Solver: Complex challenges fuel my problem-solving passion. I possess a strategic mindset, identifying pain points, crafting innovative solutions, and implementing streamlined processes. From technical troubleshooting to delicate escalations, I turn challenges into opportunities. ✅ Stellar Communication & Relationship Building: Building strong customer relationships is my superpower. Through active listening, clear communication, and empathetic problem resolution, I exceed expectations. Understanding needs, fostering loyalty, and repeat business is my knack. 🔑 Services I Offer 🔑 🔹 Customer Success Strategy: Tailor comprehensive plans for maximum customer satisfaction and loyalty, aligning with your unique business needs. 🔹 Customer Service Management: Optimize and manage your customer service department, delivering exceptional support and operational excellence. 🔹 Customer Experience Enhancement: Improve end-to-end customer journeys, from onboarding to post-purchase engagements, for an unforgettable experience. 🔹 Team Training & Development: Empower your team with exceptional customer service skills and mindset through comprehensive training programs. 🔹 Escalation Management: Handle complex escalations with efficiency and empathy, transforming disgruntled customers into loyal brand advocates. 🌟 Let's Elevate Your Customer Success Together! 🌟 Ready to take your customer service and success initiatives to new heights? Let's collaborate and craft a customer-centric strategy that sets you apart. Contact me today, and let's discuss how I can contribute to your business's growth and unrivaled success!
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    Telemarketing
    Cold Calling
    Appointment Setting
    Customer Retention
    Account Management
    Customer Relationship Management
    Phone Communication
    Administrative Support
    People Management
    Calendar Management
    Sales
    Technical Support
    Phone Support
    Email Support
    Online Chat Support
  • US$15 hourly
    I am certified Amazon PPC strategist with a proven track record of optimizing Amazon ads for maximum ROI & Organic Ranking.   I have scaled multiple 6 & 7 figures brands by 100% during first year of our partnership. You need someone to run your Amazon business & keep it growing, right? I will help you out. Thinking How? With solid spending of years of prior experience as an Amazon manager & Advertising Expert, I love solving Amazon sellers’ account problems in a limited time. I developed a framework that I follow to grow brands. I'd love sharing that with you. While working with my clients, I have worked on following. And I will be working on most of these while growing your account. Amazon SEO Amazon Deals Amazon Prime Amazon Listing Creation & Optimization Amazon Launching & Ranking Improving Conversion Rate on Amazon Amazon Order Processing Amazon Customer Service Amazon PPC (Sponsored Products, Sponsored Brands & Sponsored Display) Amazon DSP Amazon Sales Growth Amazon Competitor Analysis Amazon Storefront Creation Amazon Flat Files Amazon Bulk Files Amazon Keyword Indexing Amazon Merge Listing Complete Amazon FBA Management Amazon SEO & Back-End Optimization Extensive Keyword Research for Amazon Listing Optimization of Titles, Bullet Points & Description for Amazon listing Amazon Brand Registration Amazon Reports Management Amazon Case Handling Amazon Account Health Management Amazon Back-End Keyword Research Amazon Private Label Product Research While Working with You as Amazon Manager, I will Strongly Follow the Following • Transparency: I strongly believe in transparency while working which helps both of us communicate and discuss matters professionally. • Frequent Notify: I won’t leave you in the darkness of unaware; I love to keep you updated on what I am doing. • Time & Deadlines: Time and deadlines are the things that I take too seriously. I always put my best efforts into doing the work before the deadline hits the clock. 🔧Tools That I Use To Do the Job I use these tools to deliver excellent services. ✅ Helium 10 ✅ Jungle Scout ✅ Keepa ✅ Amazon Search Querry Performance ✅ Amazon Brand Analytics ✅ Data Dive With all my expertise I am ready to grow your Amazon business. Let's schedule a quick call & set new growth targets for your Amazon business. Let’s Talk! Ahmad
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    Advertising Strategy
    Advertising Research
    Advertising Bidding
    Amazon Dropshipping
    Amazon SEO
    Amazon Listing
    Amazon FBA
    Account Management
    Amazon Advertising Console
    Amazon Private Label
    Amazon Listing Optimization
    Amazon
    PPC Campaign Setup & Management
    Amazon Seller Central
    Amazon PPC
  • US$50 hourly
    Top Rated Plus Amazon Seller Central Specialist with a proven 6-year track record of skyrocketing sales on Amazon. Discover transformative Amazon strategies: Launch or scale your product/brand employing battle-tested tactics for assured results. Tap into expert product sourcing with a history of record-breaking success rates. Entrust comprehensive Amazon store management to a seasoned professional whose passion turned into a leading source of income. Optimize and oversee your PPC Campaigns with a seasoned strategist to boost your ROI. Elevate your product listings with SEO-crafted precision, driving conversions and rankings. Are flat file uploads a maze? Listing variations a puzzle? Let my expertise guide you to clarity and success. Achievements Unlocked: My journey from a thriving seller to a primary income strategist is a testament to the power of focused Amazon FBA mastery. Now, I offer you the keys to this kingdom. Consistently ranked Amazon FBA Product Listings on Page #1 with no smoke and mirrors—just steadfast, proven strategies. Specialties that accelerate your Amazon journey: IN-DEPTH KEYWORD RESEARCH: Utilizing premium tools to unearth competitor keywords that perfect product listing copy. SEO-FRIENDLY TITLES: Crafting engaging titles brimming with high-traffic keywords. COMPELLING BULLET POINTS: Constructing features and benefits-driven bullet points for peak SEO impact. HTML DESCRIPTIONS: Weaving compelling narratives into HTML product descriptions that capture and convert. A+ CONTENT PAGES: Designing impactful A+ Content pages that pinpoint features and address customer pain points. BACKEND OPTIMIZATION: Injecting an additional layer of keywords to maximize your product's discoverability. BONUS PPC REPORT: Providing actionable PPC keywords insights for sustained campaign success. Why Choose Me: - Guaranteed Timely Delivery - Seamless Communication - Unlimited Revisions - Tailored Consultation - Original, High-Impact SEO Copywriting Tap into a wealth of experience and let’s shape your Amazon success story. Whether it’s driving down ACoS or magnifying ROAS, my mission is to fuel your business growth with unparalleled keyword strategy and competitive insight. Let’s propel your business to the forefront of the Amazon marketplace. Discuss your goals with me today!
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    Product Listing Ad
    Amazon Advertising Console
    Amazon Vendor Central
    Account Management
    Amazon Webstore
    Amazon FBA
    PPC Campaign Setup & Management
    Amazon Listing Optimization
    Amazon PPC
    Shopify
    Amazon Web Services
    Amazon
    Product Research
    Search Engine Optimization
    Shopify SEO
  • US$135 hourly
    Hi, I'm Debbie Weinstein, a 🏅 Top Upwork Earner, Fractional CMO (fCMO), your outsourced marketing leader! I help businesses develop effective marketing strategies/plans based on their business goals and budget, manage the execution of these plans, manage teams, work with their agencies/vendors if needed, and provide ongoing analysis to ensure a high return on investment. I have corporate marketing leadership and agency experience building and executing creative, integrated, multi-channel marketing strategies that strengthen brand awareness and reputation, provide a steady flow of sales leads, and measure ROI. I have over 25 years of marketing experience spanning marketing strategy, digital marketing, market research, marketing communications, and marketing management. I have managed multiple corporate marketing teams and digital agency execution teams. 👩🏻‍⚖️ fCMO/ Fractional marketing leadership services - Assessment and audit of current marketing strategy and tactics - Branding, messaging, positioning & client/customer personas - Marketing strategy/marketing plan development and recommendations - Marketing agency or internal marketing team assessment and management - Marketing team leadership and project management of marketing execution (web, email, social, paid ads, SEO, analytics, copywriting, branding, sales collateral.) - Marketing tech stack assessment and recommendations - Monthly data analysis, ROI analysis, reporting - Marketing budget allocation - Content/Copywriting for digital channels: web, social, email, ads, and sales outreach - Content marketing strategy & planning - Paid ads strategies - Social media strategies - Email marketing strategies - Integrated, multi-channel marketing strategy development, management, and editorial calendars 🖥️ TECHNICAL SKILLS • Google Workspace and Office 365 (Word, PowerPoint, Excel) • CRM: Salesforce.com, HubSpot Marketing & Sales Hub • CMS: WordPress, Big Commerce, Squarespace • Marketing Automation & Email Marketing: HubSpot, Klayvio, Pardot • Social Media: Facebook, Twitter/X, LinkedIn, Instagram, YouTube, Pinterest • SEO/Reputation Management: Google Search Console, Reputation.com, Bright Local, SEMrush • Project Management: Asana, Monday.com, Basecamp, Slack, Click Up, Smartsheet • Analysis: Google Analytics GA4, Agency Analytics 🏆 PROFESSIONAL SKILLS: - Excellent leadership and team management skills, with a history of building and leading high-performing marketing teams. - Proven track record of designing and executing successful marketing strategies that have driven substantial customer acquisition and revenue growth. - Strong analytical skills with the ability to interpret data, analyze trends, and make data-driven decisions. - Proficiency in utilizing performance marketing platforms and tools - Exceptional communication skills, both written and verbal, with the ability to present complex ideas in a clear and concise manner. - Strategic thinker with the ability to balance short-term objectives with long-term vision. - Collaborative mindset and the ability to work effectively in a cross-functional environment. ✅ INDUSTRY EXPERIENCE: Healthcare, Medical Devices, Med-Tech, CPG, Retail, Oil & Gas, Media, Real Estate, Industrial Services, Technology, Law, Industrial Services. Contact me to discuss your marketing needs and I will work with you to provide a customized plan. Examples of work and references upon request.
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    Search Engine Optimization
    Facebook
    Campaign Management
    Project Management
    Social Media Management
    Content Writing
    Internet Marketing
    Market Analysis
    Lead Generation
    Google Ads
    Social Media Marketing
    Email Marketing
    Content Marketing
    Marketing Automation
    Marketing Strategy
  • US$30 hourly
    CPA Reviewed Financial Statements , CPA Audited Financial Statements, CPA Letter, CPA US Hi, Active CPA US and CMA having more than 7 year of working experience in Accounts and Financial Management. Here are the services we are providing to our valuable clients; 1. Advanced financial modeling and forecasting, I am able to prepare complex models which can be presented to investment banks/VCs with all financial statements. 2. Review Audit and Sign Financial Statement, CPA Letter. 3. Cost and Management Accounting numerical including, Budgeting, Forecasting, Planning, Process Costing, Batch Costing, CVP analysis. 4. Cash Flow Statement Analysis. 5. Tax Preparation and file company returns. 6. Finalizing management accounts with graphical presentation. 7. Product Costing, Variance Analysis and utilizing cost management technique. 8. Receivables and Payable Management. 9. Conduct company audit internal and external. 10. Business Valuation, NPV, IRR, EPS, ROCE, and other financial ratios analysis. 11. Business Vs Merger viability and target acquisition analysis. 12. Advanced excel expert. 13. Helping in assignment relating to accounting, finance, budgeting, etc. "Quality work with strong commitment for client satisfaction is my first and foremost priority"
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    Finance & Accounting
    Account Reconciliation
    Financial Consulting
    Intuit QuickBooks
    Financial Management
    Financial Analysis
    Cash Flow Statement
    Bookkeeping
    Financial Statement
    Account Management
    CPA
    Bank Reconciliation
    Financial Audit
    Chart of Accounts
  • US$130 hourly
    What’s in it for you? Ideal Customer Profile Creation - Prospecting - Lead Generation / Content Creation - Product Demo - Sale -- ✅ TOP RATED PLUS SELF EMPLOYED ✅ for "above", sales development, product presentation, and inside sales in German, Italian, Swiss-German, French, and English with years of experience. "First time worked with Roberto. Great communication skills and technical ability. Will work with him again - today." "Roberto is truly one of the nicest people I've worked with, ever. He takes feedback to heart, is extremely dedicated, and takes care of the business as an owner would. I look forward to working with him again soon." "Roberto is very diligent and detail-oriented. I'd recommend him in a heartbeat." Current and past projects: - Business Development & Sales AI-Chatbots @ enoviq - Business Development Lead DACH @ Growthengin - BD for Marketing Analytics Solution @ AirPilot - BD DACH CyberSecurity @ CISO Assurance Global - Warm / Cold Lead Management / Generation & BD - Industrial Solution @ Titomic Ltd. - BD & Sales EU - SaaS for the Circular Economy @ Circulix GmbH - BD & Sales EU - AR & VR Glasses and Software @ Aleger Global GmbH - BD & Market Entry for a battery brand into the Swiss Market - BD & Sales DACH for IT Recruitment @ Work Life Group - BD & Sales for a pharmacy APP - SaaS for healthcare @ SanusX GmbH - BD & Sales Switzerland- SaaS for HR @ MyCerty.ch - BD & Sales DACH - SaaS for Marketing @ Convertedin LTD - BD & Sales DACH - SaaS for Automotive @ DCON1 - BD DACH - SaaS for Edtech @ Labster, ApS - BD & Sales DACH - SaaS for Automotive @ Web1on1 BV - BD & Sales DACH - CRM solution @ KMU Digitalisierung GmbH (ZOHO) - BD & Sales worldwide - Enterprise software @ Resilio Inc. What you can expect: Inventory: I will analyze your current situation and efforts. Technical setup of: domains, emails, email warm up, and anti-spoofing protection such as SPF, DKIM and DMARC ICP: based on your existing or desired customers, we will build an Ideal Customer Profile. This will allow us to find potential buyers, instead of contacting just any company, wasting your time and money: Company size, numbers of employees, industry, geographical location, revenue, buying intent, and much more are all important. It is also crucial to speak to the right person. Prospecting: with an ICP, I will have the right information for prospecting potential buyers and their relevant contacts on LinkedIn, Apollo, and other platforms. This way I will create a list of prospects to work with. Lead generation: depending on the type of your offer, I will contact your prospects via email, phone, or LinkedIn. For this, I could set up sequences for emails, calls, and chats. We can use tools such as Salesloft, HubSpot, ZOHO, Pipedrive, Apollo... Very important: What are the prospect's typical challenges and pain points for which you will provide a solution? To address them, is crucial in creating an interest for your solution. Content creation: Creating high quality content such as article series published on LinkedIn, your own blog, etc. will generate warm leads that are worth much more than cold leads. I will create the content, you will approve it. I will create for you -series of (LinkedIn) blog posts -landing pages -newsletters -promotional email sequence -Instagram caption -case studies -nurture email sequence -TikTok scripts -FAQs -Tweet ideas -Facebook image ads -SMS messages -Google text ads Build rapport: simple products or solutions might be sold with small effort. However, some solutions might need rapport with the prospect to be build first. This can take some time and can be handled via emails, newsletter, chat, calls, providing customer success stories, talking to technical staff, webinars, and so on. Close the sale, give a demo, or start a trial?: Ultimately, we want the prospect to take some kind of action (call to action): What is the typical next step in your process? To close the sale? To have the prospect start a trial? To give an online demo? ⇾ Let's discuss the details in person. For 20 years, I worked for various IT companies in Switzerland & Germany. In addition to my native languages German, Swiss-German, and Italian, I am fluent in English, and French, as I have lived and worked abroad for several years. In my portfolio/profile and on LinkedIn, you will find out more about me. I worked for clients from: - Artificial intelligence/machine learning - Augmented, mixed, and virtual reality - Technical Industries - Government - Financial - Energy - Information technology - Automotive I use my expertise to create a compelling and engaging experience for YOUR customers and leads. If you want to grow your business, and your business is about ✔️ SaaS, PaaS, IaaS ✔️ Software ✔️ Information Technology ✔️ Smart home ✔️ IoT ✔️ Cybersecurity ✔️ or similar reach out to me. Some of my former Employers: ⭐️ HP (Hewlett Packard) ⭐️ Sun Microsystems (now Oracle) Next step? Schedule a call
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    Lead Management
    B2B Marketing
    Account Management
    SaaS
    Sales Lead Lists
    Sales Management
    Sales Development
    Business Development
    Sales Presentation
    LinkedIn Lead Generation
    Inside Sales
    Sales
    Prospect List
    Sales & Marketing
    Tech & IT
  • US$25 hourly
    I am a Recruitment Services Manager with over 9 years of experience in the tech industry. I have a proven track record of success in connecting clients to the top 10 percentile of Upwork talents within the verticals of Web & Mobile Software Development, Sales & Marketing, and Design & Creative. In my current role at Upwork, I focus on talent management and client relations, optimizing the pipeline of client work orders and ensuring seamless fulfillment of multiple recruiting projects. Consistently met targets in terms of hiring quotas. Additionally, I have 12 years of customer service experience, I have the communication skills, organizational ability, and attention to detail necessary to provide outstanding service to my clients.
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    Project Management
    Customer Support
    Relationship Management
    Boolean Search
    CRM Software
    Staff Recruitment & Management
    Sourcing
    Recruiting
    Social Media Management
    Online Chat Support
    Customer Service
    Technical Support
    Email Communication
    Account Management
  • US$40 hourly
    ✅ TOP RATED PLUS | 2000++ Billing Hours ✅ Certified Full Stack Developer| MERN and MEAN Stack Expert ✅ Open Source Contributor in Repositories like Kubernetes, Meshery.io etc ✅ 7+ years of experience in Web Design And Development. ✅ Among Top 3% of Best Full Stack Developers on Upwork. Capable of handling complex and large Enterprise Level Projects 🔥Expertise - Full Stack Web Development and Design using FIGMA, Reactjs and React Native, Nodejs and Django🔥 I specialise in Software Development with skills that are needed in the Back-end as well as in the Front-end. Recommendation from client- 🔥🔥🔥🔥🔥Quality of work is top of the line and he is really great to work with :) Recommend to all A++ My Specialities:- ✅Web Technologies : HTML5, Java Script, Bootstrap, JQuery, Ajax, Json, CSS ✅Programming Languages - PHP, Java, PYTHON, Spring, Hibernate, Maven, JDBC,SQL, Servlet, JSP, JSTL,JSF,JDBC, C. ✅Frameworks - Angular, Spring, Django, ReactJs, ReactNative, Nodejs ✅RDBMS/NoSQL: Mongo DB, MySql, PostgreSql ✅Graph Database- Neo4J ✅Caching - Redis , JVM Cache, ✅API's - REST ✅Web Servers - Apache Tomcat, NGINX ✅OS Environment - Unix/Linux/Windows ✅Devops - Git/Jenkins ✅IDEs - IntelliJ, Eclipse ✅Web Scraping - Jsoup, BeautifulSoup, Scrapy Currently working as a Full Stack Developer and related technologies for building applications like Web Applications, Search Engine, Marketing Automation, Payment portals, and messaging applications for both P2P and server based communication. I always try my best to meet the client's requirement and to attain their satisfaction by providing deliverables to them adhering to the timelines, keeping up the quality and I do believe in long term relationship with my clients. I am seeking opportunities to build platforms from the ground up for you or your business I look forward towards making strong business connection with my clients on Upwork.
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    MEAN Stack
    React
    Bubble.io
    Front-End Development
    iOS
    Angular
    LAMP Stack
    Odoo
    MERN Stack
    PostgreSQL
    NodeJS Framework
    Django
    MySQL
    Ecommerce Development Consultation
    Web Development
  • US$15 hourly
    Hi, • My Name is Antara Singh , from India. I am proficient in Web Development / Designing. • In my last 7+ years, I have developed many websites using Shopify, UIi/UX development ,HTML5 and MySQL for small/medium/large businesses. ★WEB DEVELOPMENT ★ ===================== ▶ Jquery, Jquery Mobile, Ajax, Javascript ▶ Bootstrap framework, PSD to Html, Mobile Responsive ▶ Site reliability Testing, Speed Test ▶ Server managing with Digital ocean, amazon ▶ Mysql And SQL Server ★UI/UX DEVELOPMENT★ ===================== ▶Strong experience in wireframing, UX research, usability test ▶Strong experience in designing responsive websites. ▶Strong experience with UI / UX design tools: Photoshop, Figma ▶Creative mindset and detail-oriented. Team player. Reliable. ★ DESIGNING★ ============= ▶PSD to HTML(HTML5 ,CSS3) ▶Design from mockup to full product(Adobe Photoshop) ▶Valid, semantic, optimized markup ▶Pixel perfect ▶Responsive layout ▶Cross-browser compatibility (FF 3+, IE 7+, Opera 9 +, Safari/Chrome). ▶Experience in LESS, Bootstrap, Sass ▶Js, AngularJS, Jquery framework and appropriate plugins. ✔ My core competency lies in frontend/backend development and I am seeking opportunities to build websites from the ground up for you or your business. ✔It is essential for me to build a long-term relationship with clients, so I preferred long-time projects. Please feel free to contact me for any further information you may require. Thanks & regards Anatra Singh
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    Administrative Support
    Management Consulting
    Project Management
    Account Management
    Data Entry
    Microsoft Excel
  • US$45 hourly
    Hi everyone! As a Certified Professional Resume Writer (CPRW) and Founder of ProTouch Careers, I have assisted thousands of people with updating or overhauling their resumes, LinkedIn profiles, and cover letters, helping them get the job of their dreams. I would LOVE to help you do the same! From sales to marketing, to higher education, to healthcare - I have written ATS-compatible resumes for a wide variety of professions. I'm hardworking, thorough, and will always do the job to the best of my ability. Here is a quick breakdown of industries and areas I've written for across all levels of clients, including entry-level, management, director-level, and C-suite executives: • Healthcare, General Business, Primary & Higher Education, Pharmaceuticals, Information Technology, Business Analysis, Transportation, Sales Leadership, Digital Marketing, Logistics, Engineering, and more. Let me know what I can do for YOU. Resume Writing | Military to Civilian Transition | Cover Letter Writing | LinkedIn Profile Development | Resume Development | Curriculum Vitae | Biographies | Content Writing | Resume Reviews
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    Career Coaching
    Resume Development
    Cover Letter Writing
    Resume
    Resume Screening
    LinkedIn Development
    LinkedIn Profile Creation
    Proofreading
    Resume Design
    Resume Writing
  • US$50 hourly
    Let me streamline your financials. I am a Quickbooks Online Certified ProAdvisor, and after my many years of office experience I enjoy Accounting/Bookkeeping, Forensic Accounting and Account Management. I have extensive knowledge of: *QuickBooks Online & Desktop Versions *Microsoft Excel & Word *Outlook *GSuite *Gusto *ADP *Mailchimp I am business process savvy, committed to timely task completion and detail oriented. Over the years I have acquired the necessary business skills to assist you in achieving your company’s goals. I am committed to ensuring your accounting and financial needs are met reliably and efficiently, so you can concentrate on what matters most: serving your clients. I truly value helping people & getting them results.
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    QuickBooks Online
    Data Entry
    Accounts Receivable Management
    Accounts Payable Management
    Account Management
    Accounting Basics
    Bookkeeping
    Accounting Software
    Bank Reconciliation
    Accounting
    Microsoft Excel
    Intuit QuickBooks
  • US$15 hourly
    🚀 Top Rated Plus Upwork Professional | Sales & Telemarketing Expert Hello and welcome to my profile. This is Muhammad, for business purposes, you can call me ( Devin Lee) - I am customer-focused in sales and Marketing. Appointment setting, SDR, BDR, Telemarketing, and customer support leader with a demonstrated history of 8 years of sales and marketing experience. ⚫ Foremost Skills: Sales & Marketing strategist B2B | Optimizing Sales team performance | Lead generation expert | SaaS | Zoho CRM | Telemarketing | Client Support | Sales & Support | Chat & Email Support | Sales | C-Level Appointment setting ⚫ 8 Years of Successful Experience in: ➡ B2B / B2C Sales ➡ Sales Team Training ➡ Appointment Setting ➡ Demo Booking ➡ Telemarketing ➡ Cold Calling ➡ Inbound Calling ➡ Telesales ➡ General Virtual Assistant ➡ Live Chat Support ➡ Technical Support Agent ➡ Customer Care Services ➡ Manage Email Outreach ➡ Lead Generation ➡ Effective communication skills, both oral and written ⚫ Domains/industries I have worked in as a Sales Specialist: ➡ Pharmaceutical industry ➡ Logistics ➡ Health and Wellness ➡ Real Estate ➡ Business Financing/ Working Capital ➡ Digital Marketing (Google Ads, SEO, Content Marketing) ➡ Health Insurance ⚫ Calling Tools I have worked on: ➡ 3CX ➡ Nextiva ➡ Yay.com ➡ SalesLoft ➡ Ring Central ➡ Groove OmniDialer ➡ JustCall ➡ AirCall ➡ Skype ➡ Genesys Cloud CX Dialer ➡ 8x8 ⚫ Client management system: ➡ Zoho CRM ➡ Salesforce ➡ HubSpot ➡ Go High Level ➡ Active Campaign ➡ Many other customized CRMs
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    Telesales
    Scheduling
    B2B Marketing
    Business Development
    Phone Support
    Phone Communication
    Appointment Setting
    Sales
    Telemarketing
    Customer Service
    Outbound Sales
    Email Communication
    Sales & Marketing
    Cold Calling
    Lead Generation
  • US$39 hourly
    I am the Expert Project Manager in the fields of IT and Construction. I have worked on many projects in the past 7 years to improve companies goals, financials, and processes one step at a time. My philosophy is "I don't win unless you do" and it is something that will continue to stick with me. With that in mind I've decided to strive for the following certifications: - PMP (Project Management Professional) - CP (PMI Construction Professional) - DASM - CAPM ( Certified Associate in Project Management) - Google Project Manager Some of my experiences include: Construction - Remodeling and building over 20 homes throughout the EU - Commercial redevelopments in Illinois, California, and Texas - Commercial developments in Hanau, Germany IT - Luxury auto infotainment project management - Tech beauty brand management, marketing and growth - Web development Get in touch with me to learn more about how I can help improve your construction and IT projects.
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Agile Project Management
    Leadership Skills
    Market Research
    System Monitoring
    System Automation
    Brand Development
    Communications
    Customer Onboarding
    IT Project Management
    Client Management
  • US$35 hourly
    I'm a TOP RATED professional with 100% job success score, making it to the top 1% in Upwork! Here's my story: I come from a unique background in aviation combined with over 7 years of experience in business and sales development. In aviation, I have accomplished a rare feat by becoming one of the few airmen holding certifications for Airframe and Powerplant technician, Air Traffic Controller, and Private Pilot. This background in aviation has helped me develop a keen sense of attention to detail, safety, and dynamism, as well as a solid foundation in teamwork, communication skills, and critical thinking, which I have honed in my career as a Business and Sales Development Manager. I have a proven track record of delivering results in fast-paced and dynamic environments, specializing in startups, B2B businesses, and SaaS models. I have acquired real-life understanding of the needs of entrepreneurs and startups in their seed, growth, and late stages, and have been instrumental in driving growth and revenue for both startups and established companies. Strategic planning and execution, as well as relationship management and sales development are part of my core skills. I am passionate about working with entrepreneurs and teams to help them achieve their business goals. A problem solver at heart, I am always looking for new and innovative ways to drive growth and efficiency. Whether it's developing new partnerships, identifying new markets, or optimizing sales processes, I am committed to delivering results and exceeding expectations.
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    Partnership Development
    Sales Management
    Customer Service
    Outbound Sales
    Business Development
    Spanish to English Translation
    Content Creation
    Creative Writing
    Lead Generation
    Aviation
  • US$16 hourly
    𝕀𝕟𝕦𝕟𝕕𝕒𝕥𝕖𝕕 𝕨𝕚𝕥𝕙 𝕨𝕠𝕣𝕜? 𝔸𝕝𝕝𝕠𝕨 𝕞𝕖 𝕥𝕠 𝕙𝕖𝕝𝕡 𝕥𝕒𝕜𝕖 𝕥𝕙𝕖 𝕝𝕠𝕒𝕕 𝕠𝕗𝕗 𝕠𝕗 𝕪𝕠𝕦! 💻💻With 12 years of diverse experience, encompassing Accounts Payable, Receivable, and Admin & Operations, I bring a holistic skill set to efficiently manage financial tasks and streamline operational processes 🚀🚀Meticulous attention to detail and proactive approach make me a valuable asset for your business 🦾🅢︎🅚︎🅘︎🅛︎🅛︎🅢︎🦾 📌 Accounts Payable & Receivable Management 📌 Financial Record Keeping (journalizing and posting of transactions) 📌 Bank Reconciliations 📌 Invoice Processing 📌 Expense Tracking 📌 Asset and Investment Management 📌 Inventory Valuation 📌 Financial Reporting 📌Admin & Operations Support 📌 Process Optimization 📊📊Having successfully managed accounts for various clients, I've also played a crucial role in enhancing administrative and operational efficiency 📁📁With commitment to accuracy, I specialize in maintaining organized financial records, streamlining accounts payable and receivable processes, and providing invaluable support to enhance overall operational efficiency 🎯🎯Proficiency in industry-leading accounting softwares, coupled with a strong analytical mindset, enables me to deliver results that align seamlessly with your business objectives 🏆🏆Let's discuss how my multi-faceted capabilities can add significant value to your business
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Gusto
    PayPal
    Stripe
    Data Entry
    Accounts Receivable Management
    Administrative Support
    Medical Billing & Coding
    Bookkeeping
    Inventory Management
    Order Processing
    Payroll Accounting
    Account Reconciliation
    Bank Reconciliation
  • US$350 hourly
    I possess 24 Years of Digital Marketing Mastery! Are you ready to supercharge your business growth??! Services I provide: Medical Virtual Assistance Dental Virtual Assistance Executive Virtual Assistance Project Management Medical Billing SEO Email PR Content Web/Shopify and Wordpress Contact for pricing Imagine having a digital marketing partner with over two decades of experience at your side, guiding your brand to unprecedented success. Look no further because I bring you 24 years of unrivaled expertise in VA, SEO, social media, Google Ads, PR, Amazon and outreach, Clickfunnels, and I am a Certified Shopify Consultant – all designed to skyrocket your leads and revenue! Why Choose Me? 🌟 ✅ Proven Track Record: With 24 years of experience, I've mastered the digital marketing landscape. My results speak for themselves – I've catapulted countless startups and corporate giants to the top! ✅ Tailored Strategies: Your business is unique, and so are my strategies. I create customized solutions that align perfectly with your goals and brand identity. ✅ SEO Sorcery: Dominate search engine rankings with my cutting-edge SEO techniques. Watch as your website climbs the ranks, attracting more organic traffic than ever before! ✅ Social Media Wizardry: Harness the power of social media to engage your audience, build your brand, and drive conversions. I craft captivating content and execute targeted campaigns that get results. ✅ Google Ads Mastery: Maximize your ROI with our Google Ads expertise. I create high-converting ad campaigns that put your brand in front of the right audience at the right time. ✅ PR Prowess: Boost your reputation and credibility with our PR strategies. I secure media coverage, endorsements, and partnerships that elevate your brand to new heights. ✅ Outreach Excellence: Expand your reach and connect with your audience personally. Our outreach tactics build valuable relationships and open doors to new opportunities. 🌐 My Success Stories 🌐 Picture this: A startup going from zero to hero in record time, a corporation doubling its online presence, and businesses of all sizes achieving unparalleled growth. These are just a few stories showcasing my digital marketing prowess. 💼 Join the Ranks of My Thriving Clients! 💼 Take advantage of the opportunity to revolutionize your business. Let my 23 years of digital marketing mastery be your secret weapon in SEO, social media, Google Ads, PR, and outreach. 🔥 Act Now! 🔥 Your competitors are already moving, but you can leapfrog them with my expertise. Take the first step towards digital marketing success – contact me today! Ready to skyrocket your leads and leave your competition in the dust? Contact me now to schedule a consultation. 🚀 With 24 years of experience, I am not just an expert but an innovator, visionary, and partner in your success journey. Let's create history together!
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Blog
    Email & Newsletter
    Social Media Strategy
    Email Marketing
    Marketing Audit
    Fortune 500 Company
    Editorial Calendar
    Marketing Strategy
    Social Media Optimization
    Content Creation
    Blog Writing
    Pay Per Click Advertising
    Website Redesign
    Search Engine Optimization
    SEO Writing
  • US$30 hourly
    Are you ready to skyrocket your Amazon FBA brand's sales and earning potential? Don't wait any longer - take the first step towards inevitable success today!𝐒𝐩𝐨𝐧𝐬𝐨𝐫𝐞𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐚𝐝𝐬 | 𝐒𝐩𝐨𝐧𝐬𝐨𝐫𝐞𝐝 𝐁𝐫𝐚𝐧𝐝𝐬 𝐚𝐝𝐬 | 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐢𝐬𝐩𝐥𝐚𝐲 𝐚𝐝𝐬 Your Amazon Brand/Account will be managed by an Amazon Expert with more than 5 years of experience with 𝐏𝐑𝐎𝐕𝐄𝐍 𝐒𝐔𝐂𝐂𝐄𝐒𝐒 𝐒𝐓𝐑𝐀𝐓𝐄𝐆𝐈𝐄𝐒. 👋 Hi There, and Welcome to my Profile! 😊 WHO AM I? As an Amazon expert with over 5 years of experience in the industry, I am here to help you with all of your Amazon needs. You'll get top-notch account management and campaign management services when you work with me. I've helped multiple Amazon FBA brands achieve 6,7 figures and beyond by implementing strategies that have proven to work time and time again. I've successfully launched over 100 products, and I'm confident that I can help you rank your products on the first page and in the top 5 positions of the first page using 𝐏𝐏𝐂 and 𝐞𝐱𝐭𝐞𝐫𝐧𝐚𝐥 𝐭𝐫𝐚𝐟𝐟𝐢𝐜. Are you struggling with one of the following in your Amazon FBA business? I can surely help you with them ✅ Amazon Account Audit ✅ Amazon Account Management ✅ Amazon Seller Central Monitoring ✅ Amazon Listing Optimization and Ranking ✅ Amazon SEO and Keyword Research ✅ Competitor and pricing analysis ✅ Inventory Management ✅ Amazon Storefront and A+ Content or EBC Design ✅ Data Analysis and A/B Testing with tools like Helium 10, JS and Data Dive ✅ Amazon PPC Campaign Setup & Management ✅ Amazon Advertising and Conversion Rate optimization ✅ Account health monitoring and Campaign Reporting ✅ Branding Marketing and Growth Strategy Your satisfaction is 100% guaranteed when you work with me. I offer a free product detail page audit and a free PPC audit to get you started. So what are you waiting for? Let's work together to maximize your Amazon FBA brand's sales and earning potential! Send me a message today to schedule a quick Zoom call and discuss your needs further. Let's make your Amazon FBA dreams a reality!
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Amazon SEO
    A/B Testing
    Advertising
    Amazon FBA
    Amazon
    Account Management
    Campaign Management
    Pay Per Click Advertising
    Amazon Seller Central
    Amazon PPC
    PPC Campaign Setup & Management
    Amazon Listing Optimization
    Health & Wellness
    SEO Keyword Research
    Market Analysis
  • US$16 hourly
    Good Day and Welcome To My Profile! ✔ 220+ Jobs Successfully Completed ✔ 28000+ Successful Hours Worked Are you searching for someone who can help you get leads for your business? LinkedIn is the perfect platform to grow your business and brand in 2024! I earned a “TOP RATED PLUS” Badge with a Good Reputation working on LinkedIn which means I am among the top 3% of performers on Upwork. I have a deep understanding of the importance of networking and building relationships in today's market. I believe that LinkedIn is one of the most powerful tools available for professionals to connect and build relationships, and I am excited to offer my services to help others make the most of this platform. I specialize in helping professionals and businesses to expand their online presence and connect with potential clients, partners, and industry leaders on LinkedIn. My services include creating and optimizing LinkedIn profiles, building and engaging with targeted networks, and crafting personalized messaging to increase the chances of a successful connection. I have a proven track record of helping my clients to increase their visibility, generate leads, and establish themselves as thought leaders in their respective industries. My Other Core Competencies and area of expertise includes the following:- ✔ LinkedIn Expert ✔ Social Media Management ✔ Content Management Specialist ✔ LinkedIn Outreaching ✔ Email List Generation ✔ Prospect List Building ✔ LinkedIn Prospecting ✔ Mail Merge Setup for mass email marketing ✔ Facebook Lead Generation ✔ Head Prospecting Lead Generation Tasks ✔ Email Lead Generation Highly Experienced in using the following and have access to certain Premium tools for Email Hunting and LinkedIn Outreaching Automation such as: ✔ LinkedIn Sales Navigator ✔ Outplay ✔ PhantomBuster ✔ LinkedHelper ✔ Salesflow ✔ DuxSoup ✔ Buzz.ai ✔ Expandi ✔ Ulinc ✔ Outreach.io ✔ Apollo ✔ Lemlist And CRMs: ✔ Hubspot ✔ Outreach.io ✔ Airtable ✔ Pipedrive ✔ Asana ✔ SuiteCRM 100% Client Satisfaction | 24/7 Availability | Completely Affordable I have extensive experience in setting up Automation tools such as Apollo.io, Phantombuster, Lemlist, Expandi, Outreach.io, LinkedHelper, Prospect.in, Salesflow, DuxSoup, and Ulinc for LinkedIn Outreach and have used Lemlist, Constant Contact, Hubspot, and MailChimp for Email Outreach. I can also do manual outreach because it is safer than doing outreach via automation tools. I understand that building an email list can be a time-consuming and daunting task. That's why I have developed a proven strategy to help businesses like yours grow their email list quickly and effectively. I will work with you to create a targeted email list that is tailored to your specific business needs and goals and for that I have premium tools like Apollo.io, Hunter.io, and FindThatLead for Email finding and verification. I would like to offer my services to you, and I am confident that I can help you to achieve your LinkedIn marketing goals. If you are interested in learning more about my services or would like to schedule a call, please don't hesitate to reach out. Thank you for your time, and I look forward to hearing from you soon. To Success, Talha Shakeel
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    LinkedIn Campaign Manager
    Business Development
    B2B Lead Generation
    LinkedIn Lead Generation
    Sales Development
    LinkedIn Development
    LinkedIn
    Digital Marketing
    Social Media Management
    LinkedIn Sales Navigator
    LinkedIn Profile Creation
    Sales Management
    Lead Generation
    Business with 100-999 Employees
    Social Media Lead Generation
  • US$30 hourly
    Greetings! ⭕ I am an accomplished Customer Success Manager with a robust background in technical support, product support, and client onboarding. Over the past seven years, I've honed my skills in ensuring exceptional customer experiences while leveraging my versatility in various CRMs and software solutions. I can turn your customers into a consistent referral system for your products and services through my innovative customer service expertise. Professional Experience: With a solid foundation in technical support, I have successfully assisted clients across diverse industries, providing timely and effective solutions to their challenges. My expertise extends to product support, where I've played a pivotal role in helping clients maximize the value of the products they use. Client Onboarding Excellence: I specialize in seamless client onboarding processes, ensuring that new users have a smooth transition into using our products. From guiding them through initial setup to troubleshooting any issues, I am dedicated to ensuring clients feel supported and confident in utilizing our offerings. Versatility in CRMs and Software: My proficiency extends to a variety of Customer Relationship Management (CRM) systems and other software solutions. I am adept at navigating and maximizing the potential of these tools to enhance customer interactions, streamline processes, and improve overall efficiency. Key Skills: * Technical Support: Proven track record of resolving complex technical issues promptly. * Product Support: Expertise in assisting clients in optimizing their use of diverse products. * Client Onboarding: Dedicated to creating positive onboarding experiences for new users. * CRM Mastery: Versatile in utilizing CRMs to manage customer interactions effectively. * Software Proficiency: Familiarity with a range of software solutions for enhanced customer service. Why Choose Me: * Results-driven: I am committed to delivering tangible results, ensuring client satisfaction and retention. * Adaptability: I thrive in dynamic environments, quickly adapting to changes in technology and industry trends. * Communication: Clear and effective communication is at the core of my customer success strategy. * Continuous Learning: I stay abreast of the latest industry developments to provide cutting-edge solutions. Let's Connect: I am eager to bring my expertise to your team and contribute to the success of your customers. Let's connect to discuss how my skills can positively impact your customer success strategy.
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Appointment Scheduling
    Inbound Marketing
    Calendar Management
    Zapier
    Outbound Sales
    Cold Calling
    Customer Support
    Data Entry
    Troubleshooting
    Zendesk
    Email Support
    Product Onboarding
    Technical Support
  • US$25 hourly
    "Quality over quantity" I prioritize accuracy and reliability in every task. 🏆 Top Rated Plus on Upwork ⭐ 100% Client Satisfaction | 100% Client Dedication ⏳ 7000+ hours on Upwork 👑 BEST Virtual Assistant Services Provider on Upwork 🐱‍💻Committed to providing excellent service 🏁 Assisted many Business Owners, Coaches, CEOs, and Founders Hello there! I'm a dynamic and seasoned professional with a proven track record as a Customer Service Manager and versatile jack-of-all-trades. Boasting over 5 years of expertise in customer service, virtual assistance, administrative support, Shopify store management, Amazon, and billing, I'm here to make your customer service extraordinary. Let's elevate your customer experience together – because success begins with outstanding service! Core Competencies: My core competencies include but are not limited to: ✔️ Customer Service Manager ✔️ Customer Support Team Lead ✔️ Virtual Assistant ✔️ Excellent Customer Service ✔️ Customer Inquiries Management by Email ✔️ Phone Support ✔️ Email Support ✔️ Call Center & Team Collaboration ✔️ Troubleshooting ✔️ Live Chat Support ✔️ Service Desk ✔️ Outreach via Email, Contact Forms, and Social Media (Instagram, TikTok) ✔️ Quality Assurance and Coaching ✔️ Financial Transaction Recording ✔️ Financial Statement Reporting ✔️ QuickBooks Setup ✔️ Bookkeeping Cleanup/Catch Up ✔️ Audit Review ✔️ Budgeting and Forecasting ✔️ Data Migration ✔️ Third-Party App Integration ✔️ Troubleshooting and Account Reconciliation as Needed" "I am proficient in using or navigating the following tools: ✔️ Google Suite / Apps ✔️ Microsoft Office ✔️ Communication tools: Zoom, Skype, Whatsapp, Hangouts, Slack, Meet/Hangouts, Telegram ✔️ Time Tracker: TimeDoctor, Hubstaff, Clockify, Upwork Time tracker, Tymeshift ✔️ Online Travel Agencies: AirBnb, Booking.com, Qantas, Jetstar, Stayz, Expedia, Gumtree ✔️ e-Commerce: Amazon (including Seller Central), eBay, Walmart, Shopify. Bol.com ✔️ Anydesk, Desk, Zendesk, Clickup, Salesforce, Keeping, Gorgias ✔️ Others: Teamviewer, Screencast, Trello, TechSmith, Gyazo, Jing, AS400, Podio, SmarterContact, Zoho, Xero, Stripe, Airtable, Notion, WordPress, Jotform, Canva, Adobe Lightroom, GoHighLevel, ChatGPT, Maestro, ✔️ QuickBooks Online/Desktop, Bill.com, Airbnb, Dropbox, Shopify, MS Teams" "I enjoy working behind the scenes to make others look good. Thank you for visiting my profile, and I look forward to assisting and working with you."
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Product Research
    Order Fulfillment
    SEO Keyword Research
    Real Estate
    Customer Service
    Lead Generation
    Customer Support
    Gorgias
    Ticketing System
    Business Operations
    Phone Support
    Online Research
    Microsoft Word
    Microsoft Excel
    Google Docs
  • US$25 hourly
    Looking for an all-around top-performing freelancer? Guess what, you're now looking at one! You certainly came to the correct profile because aside from the fact that you're looking for someone to help you and I'm looking for extra work, I am a high-functioning highly motivated jack-of-all-trades! I'm from the Philippines and I'd like to thank you for checking my page. Here's what I've been successful in doing in the last 9 years of my career here on Upwork: Recruiting - This is what I've been doing directly for Upwork for almost 7 years now. I am using methods like Boolean search to find candidates based on the client's project requirements. Customer Service - Great customer service is essentially the core of my expertise in different environments like phone, email, and chat. Client Manager - I currently handle recruiting and sourcing candidates for Upwork's clients. From customer service, virtual assistant, and more technical recruitment including web and mobile development. Virtual Assistant - I'm a jack-of-all-trades who knows how to do some of everything. Trainer - I've managed training and development for new hires in the past. Workforce Management - I've been a part of a workforce team as a reports analyst. Here are the technologies that I'm currently using: - ASUS Laptop 2.5 GHz Intel Core i59300 20GB RAM NVIDIA GeForce GTX 1650 Windows 10 - iPad 4th Generation - iPhone 14 - 300 Mbps internet connection speed
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Phone Support
    Online Chat Support
    Client Management
    Salesforce CRM
    Recruiting
    Administrative Support
    Zoom Video Conferencing
    Customer Support
    Slack
    Zendesk
    Email Support
    Google Docs
    Google Sheets
  • US$60 hourly
    Hi! My aim is to help make your business thrive. I do this by leveraging my experience within multiple industries along with my thirst for knowledge. My main expertise is customer success, having spent many years starting up and successfully running support departments, specifically within the realm of SaaS. I have a wealth of experience in hiring and managing on-site and remote teams. My secondary interest and expertise are in sales and marketing. I have successfully helped companies set up and execute sales & onboarding processes. As part of my current role, I've set up a whole sales funnel, inbound content marketing funnel and a cold calling campaign. I have a good general understanding of marketing principles & ways to further grow businesses. This includes understanding the market fit, setting up marketing automation funnels, building landing pages & creating stellar content with the right messaging. As my experience suggests, I am adept at working with many different apps from CRM's such as Salesforce, Intercom & TeamWork. Project management tools such as Monday, Asana, Basecamp & marketing tools such as SharpSpring, Active Campaign, Buffer, to name drop some of the most well-known apps I've worked with. I enjoy learning new systems, creating improvements & automating processes. Project Management is at the heart of any successful business, and I am a big believer in creating realistic KPI's and deliverables to ensure success; along with this, I enjoy process management as it ensures tacit knowledge lives within the business. My Ethos Collaboration is vital to me, and thus, being able to bounce ideas and have open, honest communication is essential. Whether it's one other person or a team, it doesn't matter; people are meant to work together. I'm looking to work with innovative companies to build stronger internal and external relationships, providing value within society in general. The Future In 2022 I embarked on studying for a BCom law degree with the aim to complete an LLB; this is a long-term approach that I aim at achieving within the next 5 years.
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    Customer Support
    Account Management
    Call Center Management
  • US$38 hourly
    ✅ I have over 4 years of experience as a marketing director, specializing in digital marketing and strategy. During this time, I've assisted numerous startups, SMEs, Government Organizations, and research teams in achieving an average of 12x ROI from their marketing spend. Additionally, I've successfully introduced innovative products to the market. 😊 My main realms are: LinkedIn Targeting, PPC Advertising, Email Marketing & Website Development. In my role, I handle various marketing and sales tasks, ranging from managing Google ad campaigns to optimizing page conversions and much more. Some of the key skills I possess include marketing strategy planning and execution, Google Ads management, marketing automation, email marketing campaigns, Google Analytics analysis, B2B and B2C expertise, SEO and SMO, content marketing, on-page optimization, social media management, and sales tools development. 💼 I've had the opportunity to work with diverse industries, including FinTech, VR, eCommerce, Construction, Web/Digital Marketing, Real Estate, IaaS/Cloud, Web3, NFTs, Research Projects, and many others. 🏢 My achievements include leading successful outbound marketing programs, launching new products to support the re-opening of the leisure sector post-Covid-19 lockdown, and building valuable B2B client bases. Clients and colleagues have praised me for my ability to identify opportunities and drive results in challenging market conditions. 👏 I run my own web marketing firm called Interruptive, where I continue to work with esteemed clients such as Cardiff University, Rovio, and Starship. My dedication to staying updated with the latest trends and my quick ability to learn and integrate new skills make me a valuable asset to any organization. 😎 If you're interested in collaborating or want to discuss your marketing needs, don't hesitate to reach out to me. I'm here to help! 🚀 Some of my reviews: Owen led a new outbound marketing programme launching a new product to support the re-opening of the leisure sector, following Covid-19 lockdown. Owen helped develop a valuable B2B client base that helped develop and pioneer a new product development, ensuring the safety of members returning to their leisure facilities. Owen showed real skill and flair for bringing clients on board within this brand new product category, within a market-facing its greatest ever challenge. Owen is able to spot the opportunity and make things happen. He’ll be a valuable asset to any organisation looking to employ him. Such an easy process. I was struggling to find a company which could meet all my demands at a fair price. Then I was contacted by Owen, we had a quick chat and within a couple of weeks, all my SEO, PPC and website needs were met. There were some bumps in the road, but the guys handled any issues swiftly and efficiently. A great team of guys and the price is better than anywhere else I could find. We have now agreed to keep interruptive studios full time for the foreseeable future. Definitely recommend.
    vsuc_fltilesrefresh_TrophyIcon Account Executives
    LinkedIn
    Conversion Rate Optimization
    Marketing Advertising
    PPC Campaign Setup & Management
    Marketing Analytics
    Digital Strategy
    Marketing
    Marketing Consulting
    Marketing Audit
    LinkedIn Campaign Manager
    Marketing Plan
    Sales Management
    Marketing Strategy
    Marketing Management
    Sales & Marketing
    Marketing Automation
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