Hire the best Corporate Communications Experts

Check out Corporate Communications Experts with the skills you need for your next job.
Clients rate Corporate Communications Experts
Rating is 4.7 out of 5.
4.7/5
based on 38,055 client reviews
  • US$24 hourly
    As a professional that has worked across a variety of platforms and disciplines I feel I make an excellent candidate. Having been qualified in Digital Media Marketing at CIM and after a number of years working in the profession have learned to grow with the explosion of social media in fulfilling my role. In my position I helped the organization with their social media presence by advertising principles to create the buzz they need. I am highly knowledgeable about content creation and maintaining interest on various social media platforms. Part of my job is producing new content to keep social media pages fresh. My background in communications has served me well as a Social Media Specialist. I have a solid understanding of how to effectively communicate ideas to people. I am highly creative and understand the importance of individualizing for each client.I know I would make a great choice for the available Social Media Executive position. I believe you will agree that I am well qualified and have the skills needed for the job. I invite you to contact me on either my cell.
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    File Maintenance
    Microsoft Office
    Data Entry
    Customer Service
    Email Communication
    Google Sheets
    Communications
    Scheduling
    Task Coordination
    Form Development
    Payment Processing
    Phone Communication
    File Management
  • US$15 hourly
    With over 7 years of diverse experience in client relationships, accounting, operations, and project management, I am a highly motivated team player who excels at leading highly productive teams. Whether working under pressure or taking initiative on my own, I always strive to exceed client expectations and continuously challenge myself to reach new heights. As a Scrum Master, I am skilled in managing projects and leading teams towards successful completion of goals. I am also an experienced Virtual Assistant and Executive Assistant, capable of providing top-notch customer service and support through phone, email, and chat channels. My background in Admin Support, along with my certification as a Xero Advisor, allows me to offer a range of financial services, including accounts executive duties, financial statements, bookkeeping, and purchase management. In addition, I have experience in digital marketing and can assist with various aspects of this field. I take pride in my ability to adapt to various roles and responsibilities and am always eager to learn and take on new challenges. If you're looking for a dedicated and versatile professional who can help your business thrive, don't hesitate to get in touch.
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    Project Management
    Communications
    Email Support
    Xero
    Order Processing
    Purchase Orders
    Virtual Assistance
    Digital Marketing
    Sales
    Administrative Support
    Bookkeeping
    Data Entry
    Accounts Payable
  • US$44 hourly
    I have years experience in customer service, event planner and food service . I have been trained in different industries, which has made me adaptable. I can assist in all aspects of daily office work from answering emails, creating budgets/ bookkeeping, organizing schedules, data entry and creating proposal. I also have experience in menu creation, event production, finding space, and tracking projects. My management experience has provided me with the administrative, bookkeeping and data entry skills necessary to translate across industries. I have trouble-shooting experience, with a keen eye for detail to ensure efficiency. I am energetic, and growth mindset oriented. Lastly, I a proficient in MS office, especially excel.
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    Digital Project Management
    Project Plans
    Event Management
    Proposal Writing
    Virtual Assistance
    Canva
    Project Scheduling
    Project Management
    Event Planning
    Google Workspace
    Customer Support
    Quality Assurance
    Communications
  • US$30 hourly
    Organized, leader, conflict resolution, quick learner, customer care, clear communicator, problem solver, intrinsically motivated, hard worker, multitasker, results oriented. Bachelor of Science in Biology at Texas A&M Job history: Cancer researcher, Chemistry + Biology educator, Social Media Marketing, Virtual Assistance
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    Customer Support
    Customer Care
    Customer Onboarding
    Light Project Management
    Communications
    Multitasking
    Executive Support
    Form Development
    Virtual Assistance
    Inventory Management
    Task Coordination
    Draft Correspondence
  • US$15 hourly
    If you are looking for a Permit Technician for your solar, roof, and HVAC projects who is aggressive, proactive, and always on their feet to keep the ball rolling, then it is me that you are looking for. With my experience, knowledge, and skills in project management for permitting and inspection, I can help your business manage and grow projects in years to come. I am able to meet deadlines in a fast-paced and quickly-changing environment. Highly organized, can thrive under pressure, flexible and reliable. I am tech-savvy, a quick learner, and unafraid to ask questions. I also have a proven experience as a Virtual Assistant. I have been in the Customer Service Industry for over 4 years and I have learned a lot of skills from that experience. From call handling, objection handling, customer service, database management, and data analysis to name a few.
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    Help Scout
    Email Support
    Online Chat Support
    Communications
    Report
    Microsoft Office
    Trello
    Scheduling
    Slack
    Google Slides
    General Transcription
  • US$75 hourly
    Experienced Web and Graphic Designer with a demonstrated history of working in the higher education industry. Skilled in WordPress, Drupal, Web Project Management, Usability and print design.
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    Project Management
    Digital Project Management
    Basecamp
    Asana
    Wrike
    Design & Usability Research
    Communications
    Adobe InDesign
    Drupal
    WordPress
    Graphic Design
    Adobe Photoshop
    Web Development
  • US$12 hourly
    Expertise: Virtual Administration, WordPress, MS Word and MS Excel, Email Handling & Management, Academic papers, Video, PDF Transcription & Conversion, Brochure Design. Architecture: Floor Plan Designs Data Entry, Proofreading, Editing, Formatting of Thesis, Calling Cards, Brochure, Pamphlets, Flyers, handouts, Academic papers, white paper, research paper. Video editing and conversion, Logo Tracing.
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    Administrative Support
    Formatting
    Google Workspace
    WordPress
    Customer Support
    CorelDRAW
    Microsoft PowerPoint
    Adobe Photoshop
    Communications
    Data Entry
    Microsoft Excel
    Microsoft Word
    Word Processing
  • US$10 hourly
    I've been providing professional service in line with my field in the past 16 years which are all office-based. I dealt with a lot of Project Management, Executive Assistant roles, and HR roles and even Customer Support to both local and international companies. I worked with well known Business Process Outsourcing companies included in the Fortune 500 like ADP Inc., Verizon, Comcast and a lot more. I had also experienced working with people from variety of cultures and I got along well with them, therefore, communication was never a barrier for me. Back in 2008, I flew to UAE from the Philippines, and got employed there as an Administrative Assistant. I've also handled Logistics. Overall, I had wore many hats and is well experienced in different fields. Though this is my first step into moving my career remotely, I am, nevertheless, equipped with the skills and knowledge of handling the actual office admin and managerial tasks. If you are looking for an experienced individual to join your team, give me a try and I'll surely be a contributor to your business. Please refer to my Portfolio for a few of the Company Award I had received.
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    Email Communication
    Call Center Management
    Technical Support
    Data Logistics
    Administrative Support
    Human Resource Management
    Recruiting
    Communications
    Project Management
    File Management
    Information Management
    Business Operations
    Event Management
  • US$10 hourly
    I have years of experience in Customer Service and Virtual Assistance. During those years I have developed great multi-tasking skills, self-confidence, a keen eye for details, and has problem-solving capabilities. I am also organized, detail-oriented, flexible and can stay calm under pressure and able to maintain a positive attitude and strong work ethic. I am always willing to learn and explore new things in order to serve our customers better. I hope to be part of your success.
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    Communications
    Customer Service
    Administrative Support
    Email Communication
    Order Tracking
    Order Processing
    Online Chat Support
    Zendesk
    Help Scout
  • US$15 hourly
    Hey there! I’m a VA focused on helping busy entrepreneurs streamline their tasks to improve their productivity. Most of my clients are individuals that have an online presence and I support them with back-end and front-end work. My administration skills are built by my 5-year experience in a corporate company. It has helped me enhance my fluency in English, be detail-oriented with work, and have overall flexibility with ad hoc tasks. I am familiar with a range of tools used for collaboration (Asana, Notion, Drive), design (Canva), SMM (Hootsuite, ActiveCampaign), video editing (Windows Video Editor, Movie Maker), and most social media apps. I love learning more tools, and if I don't know them today, I'll learn them quickly so you can hire me tomorrow. I pride myself on being professional and aim to deliver a task well done. You can always expect a reply from me within 24 hours. I look forward to working with you!
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    Notion
    General Office Skills
    ActiveCampaign
    Communications
    Data Entry
    Social Media Plugin
    Email Communication
    Google Workspace
  • US$35 hourly
    I pride myself in being organized, energetic, flexible! Having a previous background in hospitality and customer service, I understand the importance of communication and transparency. I'm looking for a partnership that values integrity, growth and humility. I believe these core values can make for a positive and productive work environment! Skills Calendar Management Email Management Email Support Project Management Light copywriting Help support blog and promotion on client's website Research Canva Lead generation Data entry Gsuite Office Suite Active Campaign Klaviyo Mailchimp Nutshell CRM Monday Asana Bomb Bomb Proposify Salesforce Process St Docusign Dochub
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    Scheduling
    Affiliate Marketing
    Google Workspace
    Virtual Assistance
    Search Engine Optimization
    Light Project Management
    Microsoft Office
    Microsoft Excel
    Communications
    Data Entry
  • US$20 hourly
    Adrian is an Upwork TOP-RATED Medical Records Reviewer and Demand Letter Writer. YOUR TOPNOTCH CHOICE FOR PERSONAL INJURY LAW FIRMS He maintains a proven track record in providing excellent assistance to personal injury law firms. Adrian undoubtedly can scrutinize, review, and organize medical records and other pertinent information and transform them into meaningful demand letters which will surely help your client attain that settlement claim. He works flawlessly, efficiently, and effectively to help you and your law firm achieve your ultimate goal of becoming the premier institution in personal injury settlement. Adrian is also proficient with the use of the following computer and internet tools: • Case management software – Filevine, Clio, Smokeball, MyCase, Needles • Microsoft office – word, excel, powerpoint, outlook, and publisher • Google suite applications – calendar, document, spreadsheet, slides • Document storage – dropxbox, google drive, and other cloud services • Communication software – 8x8, ring central, dialpad, skype, slack, viber, what’s app, wechat, meet, and zoom • Email services – yahoo, google, outlook live Adrian exudes the knowledge and skills necessary to perform most tasks most efficiently and effectively as possible. He is/has: • Honest • Proactive • Organized • Self-starter • Fast learner • Strong computer skills • Efficient time-manager • Great attention to detail • Excellent communication skill • Familiar with current technologies • Trustworthy of confidential information • Proven experience as a virtual assistant • Excellent client reviews from different fields An extraordinary client like you plus a dependable freelancer like him equals significant achievements to you and your business. Adrian also owns an Upwork Agency bridging personal injury attorneys and law firms with highly-trained virtual legal assistants. SERVICES OFFERED: - medical records review - summary and chronology - demand letters - medical records and bills acquisition - lien negotiations and reductions - subrogation - intake calls - opening claims - file management - process flows - consultation to help your firm minimize cost and increase productivity Increase your business' potential and grow your firm with competent people YOUR TOPNOTCH CHOICE FOR PERSONAL INJURY LAW FIRMS
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    Medical Records Research
    Document Analysis
    Records Management
    Legal Case Management Software
    Personal Injury Law
    Legal Writing
    Draft Documentation
    Medical Report
    Document Review
    Legal Assistance
    Legal
    Data Entry
    Microsoft Office
  • US$240 hourly
    EXPERT AIRBNB ADVICE YOU CAN TRUST ⭐ I'll give you a high-earning 5-star Airbnb, or help you plan an exit strategy. Message me to learn how I can help, or keep reading for more details.⭐ I am a top tier Airbnb expert (host and consultant) with more than 5,000 Airbnb Reviews and a 4.95 Star average. I have an established record of helping my clients beat averages for occupancy and earnings - I know what it takes to make your property succeed. Let's boost your bookings and revenue together! 🌐 **Are you seeing a drop in bookings?** You're not alone. The Airbnb market is packed with new listings while the economy is struggling. I can help optimize your listings to outshine the competition. Not sure if vacation rentals still make sense? I can forecast your earnings and help you plan an exit strategy if needed. 💰 Budget-Conscious Options for Existing Listings 1️⃣ Consulting Calls ($240/hour): You'll get targeted advice on how to get more bookings. *(1 hour)* 2️⃣ Pricing Analysis ($450): Gain a competitive pricing strategy with a detailed spreadsheet with data from your market. 3️⃣ Intensive Listing Checkup ($550): I'll analyze the back end of your listing, and give you a detailed list of action items to increase bookings and earnings. 4️⃣ Strategy Report ($995): I'll create a comprehensive report for how to improve near-term earnings and long-term SEO strategies (this module combines #2 Pricing Analysis and #3 Intensive Listing Checkup). 🚀 For New Listings 🎨 Listing Setup: Do it right the first time. (Includes a content strategy, content creation for all listing fields, pricing research, photo captioning, and SEO optimization.) 💼 The Result: A fully optimized, guest-ready Airbnb listing! 💵 The Cost: Most clients spend between 3-7 nights of rental income for an expertly optimized Airbnb listing; always think of ROI this way with Airbnb ($750-$1,500). 🔧 Additional Services 📜 Guest Message Templates: Unhappy with AI or Co-Host messaging? Save time, improve listing visibility and get better reviews with personalized message templates; $480-$720 depending on research needs. 🔍 Financial Analysis: Understand the financial dynamics of your listing, including realistic potential earnings - don't lose out by believing the estimates you get from tech companies (2-3hrs recommended). 💼 Enterprise Consulting: From managing employees to leveraging automation services, I'll help you run your Airbnb business with lower stress and higher earnings. ❤️ With an unparalleled understanding of Airbnb and STR software, I'll help you unlock the true potential of your property. Not sure where to start? Send me a message and I'll be happy to help. I'm excited about working with you! Best, Sarah
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    Space Planning
    Price Optimization
    Communications
    Hospitality
    Hospitality & Tourism
    Strategic Plan
    Travel Planning
    Business Consulting
    Process Improvement
    Content Writing
  • US$44 hourly
    100% Long-Term Client Satisfaction! Are you in search of a professional, dedicated, and multi-skilled native German virtual assistant who is committed to delivering exceptional work? If so, we might be a perfect match! Key Skills and Experience (Over 25 Years): - Virtual Assistance: Expert handling of administrative tasks. - International Teamwork: Experienced in collaborating across global teams. - Financial Tasks: Proficient in bookkeeping (Datev Unternehmen Online, GMI and more accounting tools) and cost controlling. - Customer Support: Skilled in managing client interactions. - Office Management: Adept in overseeing general office operations. - Research: Thorough and detailed research capabilities. - Translations: Specialized in English to German translations. - Professional Writing: Experienced in speech writing for weddings, content creation, and more. (See projects on Upwork like Lead Magnet and Listicles/Articles.) - Multilingual Correspondence: Fluent in German, English, and Greek. - Project Management: Efficient in managing and leading projects from conception to completion. - Travel Coordination: Expert in planning and managing travel arrangements and expenses. - Scheduling: Proficient in managing calendars for optimal time management. - HR Management: Experienced in recruitment and human resources management. Why Choose Me? - Strong IT Skills: Confident with various computer software and technology. - Multilingual Communication: Excellent written and verbal skills in German, English, and Greek. - Professionalism and Passion: Committed to professionalism and thoroughly enjoy my work. - Outstanding Writing Skills: Recognized for compelling and articulate writing. For a glimpse of my capabilities, please review my portfolio and client feedback on my profile. Let’s Connect! Feel free to contact me to discuss your specific needs, ideas, and requirements. Kind regards, Anja Native German Virtual Assistant & Writer
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    ChatGPT
    General Office Skills
    Administrative Support
    Communications
    Cost Control
    English to German Translation
    Project Management
    Human Resource Management
    Accounting
    Virtual Assistance
    Travel Planning
    German
    Google Workspace Administration
    Online Research
    Bookkeeping
  • US$70 hourly
    I’m passionate about turning great ideas into real-world achievements and guiding small to medium teams or businesses through their unique challenges. My aim is to understand your big-picture vision and goals, which helps me spot new opportunities as well as navigate potential obstacles before they arise. I focus on strategies that ensure long-term success and thrive when contributing to a culture that values and prioritises innovation, change, and results. I’m equally interested in data and trends as I am in people, culture and building relationships. My experience spans over many roles and functions: 12+ Project management and planning 12+ New system implementation and process improvement 10+ Customer management and relationships 10+ Executive support 9+ Leadership roles with people management 7+ Business analysis and strategy 7+ Operations management 6+ Finance support and admin 6+ Recruitment and HR support 5+ Data cleansing & analysis 5+ Marketing support 5+ Stakeholder training 3+ Research and writing How I Can Assist Your Business: * Review your current processes, systems, tech and team to help you identify more effective and efficient ways of operating. * Establish strong foundations through new frameworks, processes, platforms and solutions tailored to advance your business objectives. * Lead and manage projects, stakeholders and resources focusing on quality outcomes and results. * Guide or participate in strategic planning and problem solving to help you tackle current issues and brainstorm the best paths forward for new ideas or initiatives. If you're in search of a genuine and dependable partner to help guide your business to its desired destination, we could be a perfect match. Let's connect and explore how we can achieve great things together. --- Love learning learning new Tech. Apps and software used includes: Excel | PowerPoint | Asana | Slack | Basecamp | Dropbox & Box | Teams | Zoom | Wrike | Microsoft NAV | ZoomInfo | Xero | ClickUp | Wordpress | Zendesk | Jira | HubSpot | Figma | Gorgias | Shopify
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    Project Management
    Business Management
    Process Optimization
    Training
    Business Operations
    Leadership Skills
    Communications
    Process Improvement
    Implementation
    Decision Making
    Data Management
    Administrative Support
    Critical Thinking Skills
    Digital Project Management
    Microsoft Excel
    Stakeholder Management
  • US$25 hourly
    I am looking to work on projects that challenge me to explore new avenues of professional development and personal growth, while completely exploring my experience and my skills. Skill Set. Communications Specialist Customer Support and Services Sales Executive
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    Client Management
    Salesforce
    Communications
    Business Development
    Data Entry
    Marketing
    Customer Service
    Team Management
    Public Relations
    Virtual Assistance
    Customer Support
    Lead Generation
    Zendesk
    Sales
  • US$250 hourly
    Hello All - I am a United States Patent and Trademark Office licensed Patent Attorney #64241. I like helping people create their brands and work with inventions and patents. I file applications and perform searches, which often result in re-engineering a product or name based on the search. Engineering is my other strength having been educated as a Mechanical Engineer with a Chemistry emphasis. I am easy to talk with and want my clients experience to be enjoyable, and uncomplicated. As you can see from my profile, I like to work at a flat fee by the job, I only work by the hour occasionally. Please reach out with questions, I will be happy to answer. Thanks. FireCastle.Zone ndcourts.gov/lawyers/06029
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    Trademark Law
    Engineering Design
    Trademark Registration
    Intellectual Property Protection
    Patent Preparation
    Communications
    Brand Consulting
    Patent Law
    Trademark Consulting
  • US$35 hourly
    Mabuhay, Hello, and Bonjour! I am Asia Cuico-Buan, an international studies graduate and a public policy and public administration graduate student at the University of the Philippines-Open University. I am a Filipino currently based in Morocco and oui, je parle français. With my various training and experiences with different multicultural institutions, I have developed strong clerical, organizational, and time management capabilities. Mainly, I am highly skilled in providing executive and administrative assistance, such as data entry, liquidations, statements of accounts and payments, calendar management, travel arrangements, and even supervising other people. I am tech-savvy, as a matter of fact, I am a self-taught graphic designer. My niche also includes email outreach, social media management, and marketing, particularly on Facebook and Google. Moreover, I am innately hardworking and flexible. I have been working with all walks of life, from NGOs, the private sector, politicians, and diplomats. I assure you that cultural and time differences will not be any problem. Let us work together, and I assure you that you will get more than what your money's worth. I look forward to hearing from you!
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    Sustainable Energy
    Nonprofit Organization
    Customer Service
    Travel Planning
    SEO Backlinking
    Administrative Support
    Creative Writing
    Blog Content
    Copywriting
    Graphic Design
    Communications
    Canva
    Email & Newsletter
  • US$40 hourly
    Do you want a highly skilled, proactive, trusted, right-hand person who can asses and create processes or someone you have to guide through every step? That's the difference between someone with my level of experience and someone who charges less. I will free up your time so you can concentrate on growing the business. The adage is true, time is money! I am Top Rated Plus, which means I'm in the top 3% of approximately 18 million Upworkers, and after 6+ years on Upwork, I have a 100% job success score. I'm a whiz with Canva and content, I've created 1000s of social media posts. I'm also a professional copywriter with agency and international brand experience. I can improve your website, social media posts, emails, and marketing materials. (See my portfolio below) Experience includes work in the fields of advertising, eCommerce, education, publicity, coaching, health and wellness, biotechnology, non-profit, technology, and finance. I can assess and organize the administrative flow and processes of your entire business to make it more functional. I can consult on which software or tools would work best to increase efficiency. I can write effective job postings and hire or create shortlists for freelancers. I can manage staff and deadlines. I’m intelligent, proactive, resourceful and learn quickly. I’m self-motivated and have above-average writing and communication skills. I’m cheerful, outgoing and have a ‘do whatever it takes’ attitude. I haven't come across software I was unable to learn quickly. I'm an Internet research expert, if it's online...I'll find it. Above all, I'm RELIABLE and TRUSTWORTHY! I've hired freelancers for many of my clients and I know that they can be flakey and unreliable. I guarantee that if I take you on as a client, I will be reliable, communicative and will always meet deadlines. My references will back this up. Contact me today to discuss how I can help you grow your business!
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    Communication Skills
    Calendar Management
    Event Planning
    Research & Strategy
    Email Marketing
    CRM Software
    Internet Recruiting
    Copywriting
    Landing Page
    Customer Relationship Management
    Social Media Management
    Travel Planning
    Asana
    Canva
    Microsoft Office
  • US$10 hourly
    Hello, I am a native Arabic speaker and a fluent English one. I am currently located in Egypt, and I would like to welcome you to my profile. I worked as an English teacher that made me gain extra grammar and punctuation skills. There are many translators on the market who may be better than me. However, I promise to provide a high-quality translation that is genuine and unique (I am not saying, I am the best). I understand the confidentiality of your files, and I can make you sure that I will never share them with anyone without asking. My Skills are: 1- High-Quality translation with no spelling or grammar mistakes in both languages. 2- Excellent researcher for new terms, I always read in any new field before starting the job to get used to the terms of the area. 3- Huge vocabulary in both languages. 4- Working on multiple formats, including HTML Documents, pdf, docx, ppt or PS Formats. 5-Ability to work on multiple projects at once without any mistakes. 6-Very communicative person and organized (Providing constant reports to my clients) 7-Looking for continuous improvement of my skills. 8-Numerous VA Skills. 9- SEO Expert I hope you find me the right candidate for your projects. I am a very dedicated person to achieve the best results possible! I am offering Arabic and English Transcription Services! I love working in teams too!
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    Data Entry
    Communications
    English to Arabic Translation
    Medical Translation
    Arabic to English Translation
    Legal Translation
    Technical Translation
    Proofreading
    General Transcription
    Translation
  • US$15 hourly
    I am enthusiastic, reliable and hardworking individual who has an experience giving professional, efficient and high quality service. I am eager to learn new tools that get the job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with. Thank you!
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    Computer Hardware
    Customer Service
    Communications
    Microsoft Office
    Ticketing System
    Answered Ticket
    Product Knowledge
    Order Tracking
    Email Support
    Online Chat Support
    Zendesk
  • US$105 hourly
    Are you an entrepreneur/business owner who is frustrated because you have to deal with the day-to-day business operations and constant issues of your business? As the SME, do you know your industry and are great at working in the business but struggle to hold others accountable and run the business, getting pulled way too deep into the weeds? As a coach and leader, I can take your vision and develop and execute the business strategy and plan. I can solve the day-to-day problems utilizing my strong communication skills and creating buy-in from the team. Many of my clients want to grow their business, but do not know how to break through that ceiling - I have a plan for that which has worked over and over again. Once, I even led a team to extreme growth: from 2 employees to 39 ($0 revenue to over $80M in 2.5 years). While some clients are looking for growth, others are just looking to get more efficient, effective, or need organizational planning. I have a passion for moving companies forward, fixing problems, strategic planning, coaching, and change management. Message me so we can talk about your obstacles and how I can help you remove those issues and bridge gaps within your company to achieve your goals and dreams!
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    Problem Solving
    Coaching
    Operational Planning
    Team Management
    SWOT Analysis
    Leadership Skills
    Process Optimization
    Cross Functional Team Leadership
    Management Skills
    Process Development
    Hiring Strategy
    Strategic Planning
    Business Operations
    Project Management
    Communications
  • US$50 hourly
    As an administrative assistant to numerous types of executives, managers, and business owners, I am well-versed in various skills, including, but not limited to, email management, online research, calendar management, hiring, data management, team management, and content development. Being a remote assistant has given me the ability to manage my bosses' affairs through systems such as Google Apps, Asana, Trello, Ryver, Runbox, DropBox, Office 365, Teamwork, WhatsApp, Slack, and Skype. Additionally, my experience has allowed me to learn platforms such as QuickBooks, Bill.com, GoCanvas, SmartSheet, MailChimp, SurveyMonkey, Prezi, InfusionSoft, Hubspot, Live Chat, Copper, Ontraport, Canva, Alchemer, Keynote, and AWeber. I thrive on being able to learn new things and am always willing to take on new tasks. I desire to help all my clients organize their lives/businesses and take on any task to help them be more productive. Please feel free to reach out to discuss your specific needs. I know my experience will be of great benefit to me and to those who employ me. I look forward to working with you very soon.
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    Communications
    Team Management
    Editing & Proofreading
    Customer Service
    Organizer
    Administrative Support
    Spreadsheet Software
    Flowchart
    Scheduling
    Email Communication
    Data Entry
  • US$15 hourly
    I am an excellent communicator who possesses analytical and interpersonal skills, a conscientious individual who works hard and meticulous. I have experience working with a diverse workforce/group, which has given me a distinct advantage in managing and maintaining excellent relations while realizing business/clients objectives. I work well with minimal supervision, and I am dependable. I have over seven (7) years of customer service experience assisting clients/customers in Jamaica, the Caribbean, and the USA. My areas of expertise are as follows: ✅ MS Office Suite ✅ Transcription ✅ Email and File Management/Handling ✅ Data Entry ✅ Web Research ✅Appointment Setting ✅ All Admin Support ✅ Proofreading ✅Scheduling ✅Lease Processing ✅Vendor Management and Relations ✅Fleet Management ✅Office Administration ✅Supervisory Management
    vsuc_fltilesrefresh_TrophyIcon Corporate Communications
    Administrative Support
    Scheduling
    Customer Service
    File Maintenance
    Communication Etiquette
    Time Management
    Email Communication
    Proofreading
    Microsoft Excel
    Microsoft Word
    Word Processing
    Data Entry
    Communications
  • US$35 hourly
    Virtual assistant and owner of "Its Handled". I specialize in helping those who need a boost in productivity but don't necessarily want to hire full time staff. My strengths are my organizational and communication skills. With a BA in Media and Communication studies from UMBC and 10+ years of customer service experience, I have a wide range of polished skills to assist you.
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    Administrative Support
    Draft Correspondence
    Podcast Production
    Bookkeeping
    Blog Development
    Email Communication
    Microsoft Word
    Customer Service
    Communications
    Social Media Marketing
    Customer Support
    Event Planning
    Content Creation
    Social Media Management
  • US$50 hourly
    Hi there! I have over 7 years experience working in customer and client experience. I've worked hands-on in customer support, managed teams, and strategized and implemented impactful programs and processes for big start-ups to completion. I've highlighted some of my many skills below: *I've worked with clients to scale up their client and customer support and management, both managing high-touch leads from initial contact to close, as well as managing transactional customer requests. *I have implemented and managed project management software (ClickUp, Monday.com, Notion, Asana) for small to medium sized teams in order to streamline internal processes and projects. * I have built and managed teams for both support agents and QA Analysts, and have built quality programs for major brands from the ground up. I have monitored and improved my teams' performance on metrics such as CSAT, Customer Efficiency, and Time to First Response. * I have created training modules, designed and wrote content for internal knowledge bases, and facilitated trainings for classes between 5 and 30 new hires and ongoing agents. * I have been an Admin for Zendesk and manager for Salesforce Service cloud, and have plenty of experience creating SOPs, macros, triggers, and automations. * I have answered 100+ support tickets a day while also managing a busy live chat line. * I have overseen escalations for sensitive cases and emergencies. I'm open to opportunities in Administrative Assistance, Customer Experience, Support Management, Training, and System Implementation/Administration. Human connections with customers and thoughtfully solving issues from start to finish are my number one values, and I thrive on being able to solve problems to support small and large teams! Send me a DM if you want to chat more about your opportunity!
    vsuc_fltilesrefresh_TrophyIcon Corporate Communications
    Training & Development
    Customer Experience
    Project Management
    Task Coordination
    Data Entry
    Customer Satisfaction
    Communications
    Training Online LMS
    Zendesk
    Quality Assurance
    Salesforce Service Cloud
    ClickUp
  • US$20 hourly
    Having gained extensive virtual experience, I continually find myself awestruck by the diversity and richness of various cultures worldwide. It's truly a privilege to engage with people from different backgrounds and immerse myself in their unique perspectives. This presents an invaluable opportunity for me to enhance my skills in customer service, adapting and evolving to meet the diverse needs and expectations of clientele from across the globe.
    vsuc_fltilesrefresh_TrophyIcon Corporate Communications
    Zendesk API
    Halo
    Shopify
    3CX
    Communications
    Phone Survey
    Administrative Support
    Email Communication
    Email
    Customer Satisfaction
    Customer Support
    Zendesk
    Phone Support
    Freshdesk
    Email Support
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