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Rating is 4.7 out of 5.
4.7/5
based on 52,581 client reviews
  • US$10 hourly

    • 5.0/5
    • (61 jobs)
    I have been immersed in the world of online work since 2012, serving as a Virtual Assistant for various companies spanning across the globe - from startups to large-scale corporations located in places such as the United Kingdom, Australia, South Africa, and the United States. My expertise lies in managing E-Commerce platforms, specifically Amazon and Shopify. I assist online business owners in amplifying their accounts, which include different models such as dropshipping, Print-on-Demand (POD), Fulfillment by Amazon (FBA), and Fulfillment by Merchant (FBM). Beyond just managing, I handle the crucial aspects of the online store operation, taking care of everything from order processing, billing, and shipment, to communication with suppliers, customer service, and backend management. My skills extend beyond operations to include strategic planning for your brand. I can provide you with tailored strategies to help position your brand effectively in the market, enabling your business to grow and thrive. My ultimate objective is to help you attain a level of success where you can enjoy a vacation, secure in the knowledge that your business continues to operate smoothly and generate revenue in your absence.
    vsuc_fltilesrefresh_TrophyIcon Email
    Virtual Assistance
    Email Communication
    Google Docs
    Customer Service
    Amazon FBA
    Shopify
    Administrative Support
    Spreadsheet Software
    Helpdesk
    Inventory Management
    Zendesk
  • US$20 hourly

    • 5.0/5
    • (5 jobs)
    Customer Success Specialist & Lead | Bilingual | E-commerce Expert Greetings! Thanks for checking out my profile 😊. I am a Customer Success Specialist with a rich background in providing exceptional customer experiences for over 6 years. My commitment revolves around delivering optimal solutions to customer inquiries and recognizing the profound impact of satisfied customers on a company's success. Professional Journey: Customer Support Team Leader: As a Customer Support Team Leader, I have excelled in establishing KPIs, setting and achieving goals, and guiding teams to success. My focus extends beyond supervision – I am dedicated to empowering team members to develop their skills effectively. Language Proficiency: Fluent in both Spanish and English, I bring strong linguistic skills to the table. As a journalist, I possess extensive grammar and punctuation knowledge, enabling me to excel in translations. I've served as a translator for E-commerce ventures, contributing to seamless communication. Technical Skills & Efficiency: Typing at 50 WPM with 100% accuracy, I ensure swift and precise responses. Proficient in platforms such as FreshDesk, ZenDesk, Live Chat, Gorgias, Etsy, Shopify, and more, my expertise spans diverse E-commerce models including Dropshipping, Brand Stores, Clothing Stores, Print On Demand, and SaaS. Adaptable Learner & E-commerce Aficionado: I am always open and eager to learn, continually embracing new technologies and strategies that contribute to the highest level of customer support excellence. Let's Connect! Contact me – I would be delighted to explore collaboration opportunities and contribute to your company's success. Jaimeth 🚀
    vsuc_fltilesrefresh_TrophyIcon Email
    CSS
    Email Communication
    HTML
    Order Tracking
    Troubleshooting
    Microsoft Excel
    Shopify
    Gorgias
    Problem Solving
    Ticketing System
    Customer Support
    Technical Support
    Zendesk
    CSV
    Freshdesk
  • US$25 hourly

    • 5.0/5
    • (3 jobs)
    20 Years in the Customer Service industry. Hired, trained, and developed new employees and instructed/monitored current employees with various employers. Correspond with various partners as well as agents to cultivate a steady flow of clients with past companies. Coordinate public/private events for clients for booking set up, receiving payment, and quality assurance follow-up. Handle customer complaints, suggestions, and refund requests. Aided with correcting glitches and helped develop, test, and implement updates with dev teams. Reconcile company charges and investigated fraud. Manage payment schedules for partners and troubleshot with partners for a more effective payment method when needed.
    vsuc_fltilesrefresh_TrophyIcon Email
    Payroll Reconciliation
    Stripe
    Google Sheets
    Google Docs
    Multitasking
    Event Management
    Task Coordination
    Partnership Development
    Leadership Development
    Administrative Support
    Supervision
    Email Communication
    Customer Support
    Freshdesk
    Phone Support
  • US$15 hourly

    • 5.0/5
    • (29 jobs)
    I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Property Management software: Kigo. AppFolio - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Notion, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Payroll processing: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!
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    Blockchain
    Cryptocurrency
    Administrative Support
    Forum Moderation
    Google Docs
    Community Moderation
    Shopify
    Community Engagement
    Online Chat Support
    Data Entry
    Customer Service
    Email Communication
  • US$23 hourly

    • 4.8/5
    • (34 jobs)
    I provide excellent service to insurance agencies and companies on policy administration, underwriting, and back-office operations support to personal, commercial, and specialty lines insurance: -Data gathering -Online quote rating -Carrier submissions -Quote presentation and proposals -Policy binding -Policy documentation -Endorsement processing -Certificates -Claims logging And so much more! I also have technical expertise in Treaty and Facultative Reinsurance underwriting. Send me a message, and I'd be glad to discuss how I can help optimize your insurance back-office operations!
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    Insurance Agency Operations
    Liability Insurance
    Property Insurance
    Insurance Consulting
    Insurance Policy Analysis
    Administrative Support
    Email Communication
  • US$25 hourly

    • 5.0/5
    • (3 jobs)
    A professional and experienced Administrative Assistant with over 20 years of experience. My experience range from scheduling, front desk reception, travel expenses, office management, proofreading, preparing reports and customer service. My skills demonstrate the capacity to provide comprehensive support for executive and senior-level staff including scheduling meetings, coordinating travel (domestic and international), excellent customer service skills (including email support), effectively manages essential tasks and time management. I am proficient in Microsoft Office Suite, Google Docs, SharePoint, Big Time software (QuickBooks), Adobe Acrobat Professional, Outlook (calendaring, meetings), Yardi Systems (property management), Shopify and Reamaze (online support). I am very organized and attentive to detail. I am also comfortable performing a variety of roles, including payroll support, personal assistant, and the organizational point of contact. I've received accolades and awards for my work, including employee of the year. I've done freelance work for previous employers and friends including scheduling, travel arrangements and email communications. After my many years of experience, I decided to venture out on my own and become a freelancer while completing my degree in Sociology at the City University of New York (CUNY). I look forward to building new relationships!
    vsuc_fltilesrefresh_TrophyIcon Email
    Microsoft SharePoint
    Skype
    Email Communication
    Scheduling
    Ecommerce
    General Office Skills
    Communication Etiquette
    Customer Support
    Customer Service
    Time Management
    Administrative Support
    Google Docs
    Microsoft Office
    Project Management Office
    English
  • US$12 hourly

    • 5.0/5
    • (9 jobs)
    If you are in the real estate business managing properties or a sales agency looking for administration assistance, you've landed at the right profile! My goal is to provide assistance to my clients by removing administrative work off their plates and improving the efficiency of their processes so they can focus on building client relationships and growing their network. I have 6 years of working experience as an Administration Support (Property Management and Sales) for a real estate agency in Australia. On the sales side, I have been doing sales authorities, sales contracts, ordering title search, sending entry notices for open homes, uploading photos and property description into our platform, launching properties online, adding open homes, sending documents (contracts to seller and buyer, form 6, etc) via Docusign, generating call list and searching for owner's contact details and many other admin works from when the property gets listed until it settled. On the rentals side, my tasks includes but not limited to processing bills (water bills, council rates, strata fees, maintenance invoices), invoicing water usage/reimbursement to tenants, creating forms and lease agreements, CMA preparation, sending tenants and owner's lease renewals, data entry for application processing, adding open homes and sending entry notice, bond lodgement, creating virtual tours, data entry for maintenance, sending mail chimp. I have also done some bookkeeping tasks such as entering bills and invoices in Xero, reconciling Xero transactions, tracking late payments and sending overdue reminders. Tools that I have used are Eagle, Rex, LockedOn, ManagedApp, Property Me, Airtable, Xero, Brolga, RP Data, Pricefinder, Realworks, Mail Chimp, Docusign, PandaDoc, Virtual Tour Creators, LockedOn, etc.
    vsuc_fltilesrefresh_TrophyIcon Email
    Administrative Support
    DocuSign
    Typing
    Xero
    Airtable
    Google Docs
    Form Completion
    Data Entry
    Email Communication
    Virtual Assistance
  • US$12 hourly

    • 5.0/5
    • (5 jobs)
    Profile Honest and dedicated up for any challenge. Easy to work with, productivity and goal oriented based on function given. I enjoy to maintain my knowledge base up to date enabling me to help others better. Have a vast experience in customer service call centers and infrastructure. more than eight years of experience in computer networking and configuration for end users of Internet service providers like verizon HSI copper lines and Verizon fios Fiber optic lines, working skills include but are not limited to remote configuration of DSL modems, routers, managed switches, diagnostic and monitoring of networks and style NOC ticketing systes. Ample experience in Wi-Fi technologies and implementations, support and installation for ubiquity, Meraki, ruckus and switches and access points. Cisco Meraki certified and ample knowledge on computer networking for wireless implementations. People skills Interpretation of technical manuals Teamwork and adaptability training. Computer skills PC, Microsoft Office suite y general use of operating systems. English (100% spoken and written) Spanish (100% spoken and written) Computer networking and diagnosis Chat and email helpdesk Personal information Civil status single Resident of Tijuana city since 2001 Availability 10PM - 11AM PST
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    Network Equipment
    Hospitality
    Wireless Network Implementation
    PCI DSS
    Cisco Certified Network Associate
    MikroTik RouterOS
    Ubiquiti
    Network Administration
    Management Skills
    Data Entry
    Technical Support
    Email Communication
  • US$45 hourly

    • 5.0/5
    • (11 jobs)
    MBTI Personality: INTJ-A Extremely Detail Oriented Highly Motivated Type 82 WPM Excellent Interpersonal Skills High Volume Email Correspondence Highly Organized Fast and Efficient Content Collaboration Website Seeking Alpha Zoominfo Outlook Calendar Outlook Email Google Sheets Google Drive DropBox Excel WhatsApp Microsoft Teams Tegus Tableau 10 3DSeller Shipstation eDesk CapitalIQ Microsoft Office Suite Google Suite HubSpot Slack Experienced Executive Assistant. I have worked many years in the field of Administrative Assisting, Data Entry, Customer Service, and Corporate Sales. I have worked for well known corporations in the industries of candy, oil field, custom rings, online auctions, hedge funds, and a renowned travel accommodation company. I have experience scheduling high level executive meetings. I have expertise in a variety of tasks. I am flexible and always excited to learn new applications/programs and take on any task. Personal and professional growth is extremely important to me on an ongoing basis. I take deep pride in the services I provide and companies/clients I work with. At this point I have enjoyed remote work for about 7 years. **Please note at this time I am only taking on projects on a case to case basis. I currently am not taking on small tasks that require outbound or inbound calls (I will consider minimal voice calls if necessary, such as meeting scheduling outreach). **Please note my rates vary depending on your business needs. I can offer more flexibility in my rates if a contract can offer me flexibility in regards to times of day/days I can work (freedom to work on my own chosen schedule). **I have bookkeeping experience, but I am currently working on courses to get QB certified just to have the certificate for proof of education in the future
    vsuc_fltilesrefresh_TrophyIcon Email
    Google Workspace
    Task Coordination
    Customer Service
    Personal Administration
    Executive Support
    Administrative Support
    Intuit QuickBooks
    Email Communication
    Accuracy Verification
    Microsoft Excel
    Microsoft Office
    Communications
    Typing
    Data Entry
  • US$35 hourly

    • 5.0/5
    • (8 jobs)
    I can help manage your business virtually by handling time consuming tasks, leaving you more time to build and grow your business. Experience in: Digital Marketing: - Content creation for various SM platforms such as, IG & Meta, LinkedIn & Pinterest - Newsletter & Digital Marketing creation for platforms such as: Klaviyo, Get Response, Mailchimp, BombBomb, Follow Up Boss and more - Clients range from fashion brands, realtors, financial institutions and digital marketing partners - CanvaPro - Sprout, Later, Planoly & Meta Business Suite Shopify Website Maintenance, including: - Thorough knowledge of Shopify platform including themes, promotions & automation abilities - Knowledge of applications to help aid in website conversion - Upload new products and write compelling descriptions - Manage inventory, coordinate home page updates for promotional/seasonal orders, handle waitlists, backorders and more! Full Admin support including: - Email management - Copywriting - Asana, Slack, Clickup and Trello Social Media Management, including: - Create and post original content - Engage with followers, reply to comments and DM's - Monthly marketing calendar for social media, email marketing and text marketing - Social Media management apps - Later and Planoly I would love the opportunity to speak with you further and help you to run your small business!
    vsuc_fltilesrefresh_TrophyIcon Email
    Social Media Marketing
    Virtual Assistance
    Light Project Management
    Shopify
    Canva
    Data Entry
    Asana
    Administrative Support
    Customer Support
    Product Catalog Setup & Optimization
    Inventory Management
    Email Communication
  • US$19 hourly

    • 5.0/5
    • (12 jobs)
    I am a responsible, honest professional with 20 years of experience in customer service and administration. Who is open for new challenges! I consider myself as a quick learner, happy to learn new things. I am fluent in Dutch (native language) and English, and I have a good knowledge of French. Some of my previous positions are: hostess, guest relation, reservation manager, customer supporter, and office manager. So if you are looking for an enthusiastic, friendly customer service agent or virtual assistant, feel free to contact me.
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    English
    Dutch
    Workspace
    Order Management
    Customer Service
    English to Dutch Translation
    Data Entry
    Email Communication
    Microsoft Office
  • US$60 hourly

    • 5.0/5
    • (3 jobs)
    Over ten years of experience as a writer, copy editor, content creator, producer, and project manager. I've composed and edited marketing copy including website text design, email blasts, sales letters, brochures, technical manuals, and branding. Experience includes technical writing for many B2B and industrial industry clients. My Master's degrees have provided in-depth knowledge of and experience with research and writing of cited academic papers. I can effectively match your desired tone and style to all written content.
    vsuc_fltilesrefresh_TrophyIcon Email
    Website Copywriting
    Article Writing
    Copywriting
    Sales Copywriting
    Email Communication
    Academic Editing
    Article Spinning
    Web Content Strategy
    Academic Writing
    Blog Content
    Editing & Proofreading
  • US$20 hourly

    • 4.9/5
    • (78 jobs)
    I'm a Digital Content Coordinator at Timeless Music Company (8 years), based in Sydney, and I was working as a project manager at Ameriam.marketing (1 year), based in Melbourne. In 2012 I have graduated from a specialized High School for Economics and Trade as a Commercialist. My work consists of various administrative tasks, research, excel analysis, and google sheets, and I have 5 years of active work in these areas. Also, I'm a student, working on completing 2 programs at the University Union - Nikola Tesla: - Faculty of Business Studies and Law; Security Studies - Senior - Faculty of Information Technology and Engineering; IT Studies - Sophomore I am interested in work regarding academic research, web research, VA, project management and excel/google sheet. I'm a logical, disciplined and mission-oriented individual with great analytical and problem-solving skills focused on constant learning and development. One of my favorite sayings is - "At a startup, you can have any job you want, as long as you become the right person for the job" I value loyalty above all else, and that's what makes me a great addition to a team. Therefore, how can I help you?
    vsuc_fltilesrefresh_TrophyIcon Email
    Google Sheets
    Email Communication
    Search Engine Optimization
    Data Analysis
    Administrative Support
    Meeting Agendas
    Market Research
    Qualitative Research
    Google Workspace
    Project Management
    Microsoft Excel
  • US$40 hourly

    • 4.8/5
    • (18 jobs)
    I’m a highly adaptable professional with a wide range of administrative, customer service, data management, information technology and operations skills. I have an aptitude for spotting errors and inconsistencies, and I am a strategic thinker who loves solving problems. I value efficiency and logic and enjoy troubleshooting and finding practical solutions. I am also autistic. Because of that, I've mastered the art of mirroring and have learned how to cut to the heart of a matter and determine what people really mean. Skilled with Google Suite, MS Word, Excel, PowerPoint, Adobe Acrobat, Salesforce, Zendesk, Jira/Confluence/Atlassian, Formsite, Jotform, QuickBooks, Calendly, Monday.com, Slack, Teams, and Concur. Familiar with SQL, HTML and JSON. My top 5 Clifton Strengths are Ideation, Intellection, Adaptability, Relator, and Maximizer and my personality type is ISFP. Contact me if you need someone to help you brainstorm ideas, troubleshoot a process, or find a practical solution to a problem that plagues you. If your process is illogical, incomplete, or otherwise flawed, I will ferret out the issues and help you rewrite it in a way that a newcomer can understand and execute it. I am organized, efficient, and learn quickly. I see the forest and the trees. And I am at my best when expectations are communicated clearly, and feedback is private, timely, and specific. Open to short- or long-term projects. How can I help you?
    vsuc_fltilesrefresh_TrophyIcon Email
    File Management
    Problem Solving
    Email Communication
    Data Entry
    Quality Assurance
    Administrative Support
    Microsoft Excel
    Executive Support
    Salesforce CRM
    Customer Service
    Data Analysis
    Scheduling
    Technical Support
    Customer Support
  • US$20 hourly

    • 5.0/5
    • (7 jobs)
    I offer administrative and organizational support with a creative and kind touch. I am new to the field of remote work, but am a quick learner and try my best to help you as much as I possibly can. I also served as an executive assistant to my previous business partner, where I handled customer service, social media management, basic bookkeeping, and other daily tasks as needed.
    vsuc_fltilesrefresh_TrophyIcon Email
    Scheduling
    Instagram Plugin
    Editing & Proofreading
    Blog
    Email Communication
    Travel Planning
    Copywriting
    Content Creation
    Organizer
    Administrative Support
  • US$10 hourly

    • 4.1/5
    • (8 jobs)
    Hi there, I'm Ray. For over 3 years I've developed in the Communications field. Starting in 2020, I served as Assistant Copywriter for an emerging music blog project in both English and Spanish, publishing 12 exciting interviews with several musicians in the EDM scene. The last 2 years I worked for a Property Management Company as a Marketing Assistant / Copywriter, with over 500 ads published with an excellent converting rate. During my time in this position, the company grew 20% in managed properties due to the amazing reputation built in part to my successful ads' copy. I am comfortable working in groups and in multicultural environments since I have developed my experience in different countries across South America and have worked with people from all around the world. Furthermore, I am interested to enrich my skills from new challenges and experiences. The services I'm familiar with (though not limited to) are: -Content Writing, Copywriting, and Proofreading -Executive and Virtual Assistant -Data Research and Data Entry -Translation and transcription EN-ES-EN -Email handling -Administrative Support (Asana, Trello, G-Suite, Video Conference Platforms) As an adaptable and detail-oriented person, along with the skills I mentioned before I can provide great performance in order to achieve your goals and grow together. Let me know about your brand and feel free to mark a meeting. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Email
    Content Writing
    Administrative Support
    English to Spanish Translation
    Spanish to English Translation
    Writing
    Copywriting
    Email Communication
    Data Entry
    General Transcription
  • US$50 hourly

    • 5.0/5
    • (42 jobs)
    As an administrative assistant to numerous types of executives, managers, and business owners, I am well-versed in various skills, including, but not limited to, email management, online research, calendar management, hiring, data management, team management, and content development. Being a remote assistant has given me the ability to manage my bosses' affairs through systems such as Google Apps, Asana, Trello, Ryver, Runbox, DropBox, Office 365, Teamwork, WhatsApp, Slack, and Skype. Additionally, my experience has allowed me to learn platforms such as QuickBooks, Bill.com, GoCanvas, SmartSheet, MailChimp, SurveyMonkey, Prezi, InfusionSoft, Hubspot, Live Chat, Copper, Ontraport, Canva, Alchemer, Keynote, and AWeber. I thrive on being able to learn new things and am always willing to take on new tasks. I desire to help all my clients organize their lives/businesses and take on any task to help them be more productive. Please feel free to reach out to discuss your specific needs. I know my experience will be of great benefit to me and to those who employ me. I look forward to working with you very soon.
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    Communications
    Team Management
    Editing & Proofreading
    Customer Service
    Organizer
    Administrative Support
    Spreadsheet Software
    Flowchart
    Scheduling
    Email Communication
    Data Entry
  • US$35 hourly

    • 5.0/5
    • (4 jobs)
    I am offering administrative services to include, but are not limited to, project and customer relations management, data entry and analysis, securing travel arrangements, email and calendar maintenance, proofreading, transcription, et cetera. During my extensive stint working within Corporate America, I have learned the imperativeness of reliability, time management, organization, and clear verbal and written communication. This time period has also allowed me to become adept at research, proofreading, and the use of a variety of applications and platforms. I have mastered these and more skills but am ready and excited to learn even more! I wish to use these abilities to make the lives of my clients as easy as possible by taking the mundane and/or tedious tasks off of their plates.
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    Light Project Management
    Salesforce
    Scheduling
    Task Coordination
    Administrative Support
    Google Workspace
    Customer Support
    Critical Thinking Skills
    Email Communication
    Data Entry
    CRM Software
    Communications
    Microsoft Office
    Typing
  • US$20 hourly

    • 4.7/5
    • (42 jobs)
    I’ve got you covered—whether it's customer service, managing orders, or streamlining processes. With hands-on experience in Shopify, and handling everything from refunds to tricky escalations, I’m the go-to for making things run smoothly. I’ve helped grow start-ups, led teams, and improved systems. Need someone who’s a multitasker, a communicator, and can get things done? Let’s chat!
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Slack
    General Office Skills
    Customer Service
    WooCommerce
    Management Skills
    Microsoft Office
    Virtual Assistance
    Data Entry
    Shopify
    File Maintenance
    Social Media Plugin
    Email Communication
  • US$20 hourly

    • 5.0/5
    • (41 jobs)
    I am a dedicated Tech Virtual Assistant with 7 years of experience as a Virtual Assistant and 10 years of previous corporate experience in administration, communications and marketing, mainly in the real estate sector. My corporate background includes work in positions such as Administrative Assistant, Executive Assistant, Marketing Researcher and Marketing, PR and Advertising Specialist. For the last 7 years, I have been working as a Virtual Assistant helping small and medium-sized companies and individuals with the day-to-day running of their businesses. I have worked with clients within many industries, such as e-commerce, software, real estate, marketing, coaching, food, interior design, construction, health and beauty and other. I’m fluent in English and Spanish and have basic knowledge of French. I have a Bachelor degree in Business Administration (Management) and a Master Degree in Hospitality (International Tourism) obtained at the University of Economics – Varna, Bulgaria. I’m a swift learner, especially concerning new software and technologies. Until now, I have worked with the following tools: Windows, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Photoshop, Adobe Indesign, PDF, Social Media, Buffer, Hootsuite, Shopify, Wordpress, Weebly / WooCommerce, Wix, Squarespace, Google Docs, Google Spreadsheets, Google Forms, Ontraport, Mailchimp, Sendinblue, Sendgrid, ActiveCampaign, Mailerlite, ConvertKit, Hubspot, HTML (entry level), Canva, Zapier, Upviral, ClickFunnels, Unbounce, Teachable, LearnDash, Zenler., Woobox, Teamwork, Asana, Trello, Airtable, Clickup, Bluesnap (payment processor), Shipbob, Paperform, Google Forms, Audacity, The Videopad Editor, FlashBack Pro, YouTube, Vimeo, Zoom, Slack and more. My skills are: ✅ Virtual Office Administration – full administrative assistance, email support, scheduling and calendar management, creating and managing databases of contacts and customers, CRM, managing and sorting files using Dropbox or Google Drive, document management, document conversion, content formatting, reports running, basic bookkeeping, form development, etc. ✅ Website / Blog Management, including editing and light design, SEO ✅ Content Management ✅ Email Marketing and Automation ✅ System Setup ✅ Customer Support via email and chat (phone calls are not an option) ✅ Internet Research ✅ Market, Customer and Competitor Research ✅ Lead Generation / Email List Building ✅ Landing Page Building ✅ Project and Event Management ✅ Software Developers support ✅ Marketing / Digital Agencies support ✅ Coaches Support / Online Course Management ✅ E-commerce – product descriptions writing, products uploading, image research, manipulation and uploading, Shopify ✅ Real estate agents support - transactions / listings / digital marketing / email communication ✅ Data Entry and Data Analysis ✅ Database/CRM Management ✅ Graphic Design (for the Web) ✅ PowerPoint Presentations ✅ Social Media Management and Group Moderation ✅ Translation (English-Bulgarian, Bulgarian-English, Spanish-Bulgarian, Bulgarian-Spanish, Spanish-English, English-Spanish) ✅ Proofreading of Bulgarian texts ✅ Website Reviewing / Auditing ✅ Video / Audio Editing I am reliable, attentive, detail-oriented, critical and self-critical, self-starter and self-motivated, with a proven ability to work independently and with my own equipment. I am fully committed to every project and work with pleasure. I always enjoy and welcome new challenges and development opportunities. I have strong personal interests in technology, health and medicine, interior design and culinary. My current availability for new projects is around 5 hours per week. Looking forward to working with you! Yana
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    Problem Solving
    WordPress
    Customer Service
    Marketing Plugin
    Technical Support
    Administrative Support
    Automation
    Social Media Website
    File Management
    Critical Thinking Skills
    Email Communication
    Data Entry
    Email Marketing
  • US$30 hourly

    • 5.0/5
    • (12 jobs)
    I have extensive work experience as a hotel manager and customer service agent, mostly in the hospitality sector. I am and expert on the internal policies of the Booking.com platform and can improve the quality of your listing or resolve any issues you may have ongoing with the platform. As a native icelander I have a complete and comprehensive grasp on the icelandic language. I have lived in numerous countries around the world including the U.S., Norway, Czech Republic, the Netherlands, and currently Cyprus. My international experience has awarded me with comprehensive fluency in the English language. I have a BS degree in International Business with a specialization in Marketing and I am very competent doing market research. I am more than happy to help with any and all projects where my skills can come in handy. Don't hesitate to send me a message about your project.
    vsuc_fltilesrefresh_TrophyIcon Email
    Customer Support
    Email Communication
    Translation
    Booking Services
    Telemarketing Scriptwriting
    Copywriting
    Writing
    Marketing Plugin
    Sales & Marketing
    Icelandic to English Translation
    English to Icelandic Translation
    Telemarketing
  • US$50 hourly

    • 4.9/5
    • (72 jobs)
    For more than 20 years, I have worked in digital communications and marketing to promote companies and organizations. My expertise lies in getting companies noticed while supporting their brand through writing and editing, website design and planning, email marketing, graphic design, and social media management. I focus on building trust between the company and its customers. With a comprehensive skill set, I am capable of seeing the big picture and working on all aspects of marketing and promotion. Platforms used: MailChimp, Klaviyo, Hubspot, Buffer, Hootsuite, Sprout Social, Canva, Adobe Photoshop, Adobe Creative Suite, Wordpress, WooCommerce, Shopify, Magento, Trello
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    Klaviyo
    Article Writing
    Copy Editing
    Writing
    Mailchimp
    Copywriting
    Email Copywriting
    Blog Writing
    Email Marketing
    Social Media Marketing
    Email Communication
    Graphic Design
    Email & Newsletter
    Web Design
    Social Media Management
  • US$20 hourly

    • 5.0/5
    • (53 jobs)
    Consistent TOP RATED Upwork Virtual Assistant With over a decade of experience as a Virtual Assistant, I've had the privilege of supporting numerous clients in reaching their objectives. My approach is simple: your goals are my goals. Whether it's managing administrative tasks or providing reliable assistance, I'm dedicated to ensuring your satisfaction. Throughout my career, I've honed my organizational skills and attention to detail to deliver top-notch results. As a freelancer, my commitment to excellence has earned me the prestigious Top Rated Plus badge on Upwork. This recognition is a testament to my unwavering dedication to delivering outstanding work that not only meets but exceeds expectations. I understand the importance of effective communication and building strong relationships. Rest assured, I'll be there every step of the way to ensure your needs are not just met, but surpassed. Let's work together to streamline your operations and achieve success. CORE SKILLS: Personal/Virtual Assistant Client Support Administrative tasks Project Management Podcast Management Data Entry Specialist Web Researcher Social Media Management Customer Service Chat and Email Support Internet savvy Proficient in the following applications: Wordpress Canva Hubspot Salesforce Workplace Xero Stripe Samcart Trello Asana Slack Adobe Photoshop Zendesk Craiglist Listing Microsoft Office Applications Google Drive Application Buffer - Social Media Management Platform Dropbox ActiveCampaign
    vsuc_fltilesrefresh_TrophyIcon Email
    Administrative Support
    Microsoft PowerPoint
    Staffing Needs
    Spreadsheet Skills
    Adobe Photoshop
    Customer Service
    Filipino
    Filipino to English Translation
    General Transcription
    Task Coordination
    Email Support
    Email Communication
    Data Entry
    Microsoft Excel
    Microsoft Word
  • US$24 hourly

    • 5.0/5
    • (3 jobs)
    As a professional that has worked across a variety of platforms and disciplines I feel I make an excellent candidate. Having been qualified in Digital Media Marketing at CIM and after a number of years working in the profession have learned to grow with the explosion of social media in fulfilling my role. In my position I helped the organization with their social media presence by advertising principles to create the buzz they need. I am highly knowledgeable about content creation and maintaining interest on various social media platforms. Part of my job is producing new content to keep social media pages fresh. My background in communications has served me well as a Social Media Specialist. I have a solid understanding of how to effectively communicate ideas to people. I am highly creative and understand the importance of individualizing for each client.I know I would make a great choice for the available Social Media Executive position. I believe you will agree that I am well qualified and have the skills needed for the job. I invite you to contact me on either my cell.
    vsuc_fltilesrefresh_TrophyIcon Email
    File Maintenance
    Microsoft Office
    Data Entry
    Customer Service
    Email Communication
    Google Sheets
    Communications
    Scheduling
    Task Coordination
    Form Development
    Payment Processing
    Phone Communication
    File Management
  • US$40 hourly

    • 5.0/5
    • (9 jobs)
    Detail-oriented Marketing Generalist with experience in digital marketing, LinkedIn B2B strategies, ads, and email marketing. Proficient in customer service, client management, email management, invoicing, and social media management. Proven track record in driving successful marketing campaigns, increasing brand awareness, and generating leads through innovative digital marketing strategies. Key Skills: - Digital Marketing Strategy - LinkedIn B2B Marketing - Social Media Management - Email Marketing Campaigns - Customer Relationship Management (CRM) - Content Creation and Management - Data Analysis and Reporting Tools and Platforms: - HubSpot - Salesforce - ClickUp, Asana, Monday.com - Canva - Adobe Creative Suite - Microsoft Office Certifications: - HubSpot Email Marketing - Google Analytics - Google Ad Search - Digital Marketing Certification from UNCC - Growth Marketing with AI Certification from Cornell University Experience Highlights: - Successfully managed and executed multiple digital marketing campaigns, resulting in an increase in engagement and lead generation. - Developed and implemented effective LinkedIn B2B strategies, driving brand visibility and business growth. - Created and managed high-performing email marketing campaigns, achieving high open and conversion rates.
    vsuc_fltilesrefresh_TrophyIcon Email
    Digital Marketing
    Bilingual Education
    Email Communication
    Administrative Support
    Writing
    Data Entry
    Invoicing
    Typing
    Salesforce
    Website Customization
    HubSpot
    Social Media Management
  • US$105 hourly

    • 5.0/5
    • (150 jobs)
    Founder of Create Me, a branding design studio based in Northern California. I believe in inspiring my clients as much as they inspire me. With a combined 10+ years of expertise in the market, my clients turn to me to blend their strategy and personality into creative solutions that drive results and turn heads. I've built a leadership team with a combined 10+ years of experience in designing, branding and marketing, dealing with more than a hundred happy global clients. Check out my website CreateMeDesignStudio.com and our Instagram account at @CreateMe.Design
    vsuc_fltilesrefresh_TrophyIcon Email
    Branding
    Email Communication
    Brand Identity
    Creative Direction
    Abstract Style
    Adobe Illustrator
    Corporate Brand Identity
    Logo Design
    Graphic Design
    Adobe Photoshop
    Adobe Creative Suite
    Art Direction
  • US$10 hourly

    • 5.0/5
    • (7 jobs)
    Having over 5 years experience in Data Entry and call handling. I am personable, accurate and understand my customer needs while striving to give the the best experience possible and go the extra mile for them. My qualifications include my experience and a solid background in customer relations and admin support. My positive can do attitude and the stamina to back it all up. I will bring positive energy to any position given to me. I'm motivated and always striving for continuous learning. I adhere to structure very well within any company. I believe my knowledge and skills and abilities make me fit for any position. I'm a go getter and never give.
    vsuc_fltilesrefresh_TrophyIcon Email
    Corporate Social Responsibility
    Salesforce
    Zendesk
    Microsoft PowerPoint
    Slack
    Spreadsheet Software
    Email Communication
    Data Entry
    Microsoft Excel
    Microsoft Word
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