I am a B. Tech (CS) graduate with over 9 years of experience in Network and System Administration and Security. Over the last 5 years, I have specialized in working with Managed Service Providers (MSPs), leading complex IT projects and ensuring optimal service delivery. My expertise spans a wide range of technologies and certifications, making me well-equipped to handle diverse and challenging IT environments.
I have certifications and hands-on experience in Cisco, Barracuda, Fortinet, Palo Alto, WatchGuard, Sonicwall, Brocade, Huawei, Juniper SRX, pfSense, Ubiquiti, Microsoft servers, MS-Azure, Citrix, and AWS. I have worked with MSPs and Govt. Data Center and Public Enterprises at Mid and High-level scale deployments.
Technical Skills
Cloud Services and Virtualization
Microsoft 365: Exchange Online, SharePoint Online, Intune, Azure AD, Active Directory, Group Policy, Azure Information Protection, ATP, Defender, Teams, OneDrive with architecture and implementation of services standpoint
Cloud Platforms: AWS, MS Azure, GCP
Virtualization: MS Hyper-V, VMware vCenter/ESXi, Citrix XenApp/Center/Server
Windows Network and System Administration
Windows Servers: 2003, 2008, 2012 R2, 2016, 2019,2022
Email Systems: MS Exchange 2007, 2010, 2013, Office 365
Infrastructure Roles: PDC, SDC, DFS, DNS, DHCP
MSP IT Tools
Management: N-able, N-central, ConnectWise Autotask, Automate, Manage Ticketing, ScreenConnect (Labtech), ITGlue, Pax8, Sentinel One, Huntress
Backup & Patch Management: Datto RMM, Backupify, Kace, Kaseya, Zabbix, Ninja, WSUS, ConnectWise Patch Manager
Monitoring & Administration: Jira, Grafana (TIG-Stack), RingCentral, Grandstream GDMS, GWN Cloud
VOIP Administration
I have extensive experience in designing, implementing, and managing VOIP systems for businesses, ensuring reliable and scalable communication solutions. My expertise includes:
FortiVoice: Secure setup, multi-site deployment, call routing, and firewall integration.
FreePBX: Configuration, call flows, IVR setups, SIP trunking, and troubleshooting.
Asterisk: Custom PBX builds, advanced dial plans, SIP trunking, and call queues.
Grandstream: VOIP hardware management using GDMS and GWN Cloud for unified communications.
RingCentral: Administration, call management, user setup, and integration with business systems for seamless communication.
Network and Security
Cisco: Routers (1900, 2500, 2600, 2800 series), Switches (2960, 2950, 1900-L2, 3560, 3750-L3, 3550-L3), ASA Firewalls (5505, 5508X, 5510), FirePOWER, FTD Meraki (MX, MS, MR series)
Firewalls and UTMs: Fortinet, Palo Alto, SonicWall, Brocade, Huawei, Juniper SRX, pfSense, Ubiquiti, Sophos
VOIP/Telephony: FortiVoice, Asterisk, FreePBX, Vonage
VPNs: IPSEC (RA-VPN, Site-to-Site, Multi-Site, Full Tunnel), DMVPN, OpenVPN
Wireless: AP, Router, CPE for WISP
Expertise in Routing Protocols
Protocols: RIPv2, OSPF, EIGRP, ISIS, BGP
VPN Types: Site-to-Site, Remote Access, DMVPN, OpenVPN
Switching Experience
Technologies: VLAN, Trunks, VTP, STP, MST, RSTP, PVSTP on Layer2 and Layer3 Catalyst and Managed Switches
Network Security Gateways
Cisco ASA: ASA Algorithm, Access Policies, NAT, Routing, VPN, Failover, Transparent Mode, Firewall Virtualization
UTMs: UTM Architecture, Access Policies, NAT, Routing, VPN, VDOMs, Advanced Threat Management (Anti-X, URL Filtering, Bandwidth Management, DMZ)
Project Skills
Roles: Planning, Designing, Deployment, Quality Assurance, Troubleshooting, Documentation
I look forward to collaborating on your upcoming projects.
Thank you.