Hire the best Slack professionals

Check out Slack professionals with the skills you need for your next job.
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Rating is 4.8 out of 5.
4.8/5
based on 1,154 client reviews
  • US$35 hourly
    Hello, I am a highly experienced developer with over 9 years of experience in developing applications using Python, Node.js, and PHP. I specialize in developing optimized and efficient applications, strictly following the best coding practices, and design patterns. Scraping is one of my favorite area and scraped Airbnb, Vrbo, Loopnet, Linkedin, Slack admin and more... I also have experience in Google Api, Microsoft graph api, automation and building RESTful APIs and working with popular web frameworks like Flask, NestJs and Laravel. My experience also includes working with popular databases like MySQL, PostgreSQL, and MongoDB. I have implemented scalable and efficient database designs that are optimized for high-performance and reliability. I have extensive experience in building bot applications in Slack, Microsoft Teams and Webex. Additionally, I have implemented custom knowledge using advanced AI models like GPT-3.5 architecture to create intelligent applications. If you are looking for a reliable and efficient web developer with a strong track record of delivering high-quality projects, then look no further. Let's discuss your requirements and how I can help you achieve your goals.
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    Amazon Web Services
    AWS Lambda
    API Integration
    Chatbot Development
    NestJS
    Microsoft Teams
    Docker Compose
    MongoDB
    Microservice
    Laravel
    PHP
    API
    Node.js
    Python
  • US$40 hourly
    I'm a Computer Engineering graduate with 8+ years of experience in architecting, deploying Web Application & Wordpress apps on Aws. I have a strong programming experience which will help me to automate the complex infra provisioning requirements through code.
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    Amazon Lightsail
    Chatbot Development
    AWS Server Migration
    Amazon EC2
    API Integration
    Laravel
    Node.js
  • US$20 hourly
    I have worked with various clients for over 8 years offering my skills as a Mindbody software specialist, Shopify product listing, and other general tasks such as digital project management, virtual assistance, Internet/market research, LinkedIn and email outreach, managing campaigns in BrandBot, managing social media accounts, etc. I am a highly organized contractor, a quick learner with great attention to detail, and able to complete my tasks with minimal supervision. I am endowed with useful soft and hard skills that have enabled me to excel in my roles among my peers. I hope to join your team and bring with me insightful expertise that will translate into the success of your business. After years of work, I am an expert in using various tools that make work easier eg Brandbot, Notion, SignNow, Canva, Hubspot, Trello, Asana, ClickUp, Mindbody Online, Slack, Workplace, Todist, Docusign, JotForms, etc.
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    Online Market Research
    Data Collection
    Trello
    Business Operations
    Communication Skills
    Outreach Strategy
    MINDBODY
    Shopify
    Asana
    Administrative Support
    Online Research
    List Building
  • US$30 hourly
    𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞: Weekdays during US business hours (with flexibility) I am your behind the scenes go-to person for: ► 𝐎𝐧𝐥𝐢𝐧𝐞 𝐜𝐨𝐮𝐫𝐬𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐟𝐨𝐫𝐦𝐚𝐭𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐜𝐫𝐞𝐚𝐭𝐢𝐨𝐧 (Thinkific, Teachable, Udemy, and other platforms) ► 𝐅𝐨𝐫𝐮𝐦 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐦𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐧𝐠 (ZenDesk, phpBB and other programs) ► 𝐒𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (Twitter/X, Facebook, Pinterest, Instagram, YouTube, LinkedIn, Discord, and other social media platforms. Canva, Photoshop, Hootsuite, NapoleonCat, and other apps) ► 𝐑𝐞𝐦𝐨𝐭𝐞 𝐭𝐞𝐚𝐦 𝐚𝐧𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (Slack and Project Management Software such as Asana, Trello, Airtable, Friday, etc.) ► 𝐀𝐫𝐭𝐢𝐜𝐥𝐞 𝐰𝐫𝐢𝐭𝐢𝐧𝐠, 𝐞𝐝𝐢𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐟𝐨𝐫 𝐥𝐨𝐧𝐠 𝐚𝐧𝐝 𝐬𝐡𝐨𝐫𝐭 𝐟𝐨𝐫𝐦 𝐒𝐄𝐎 𝐛𝐥𝐨𝐠 𝐩𝐨𝐬𝐭𝐬 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐩𝐮𝐫𝐩𝐨𝐬𝐞𝐬 (WordPress, Google Documents, Microsoft 365 Suite, Hostinger Builder, and others) ► 𝐅𝐨𝐫𝐦𝐚𝐭𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐝𝐞𝐬𝐢𝐠𝐧 𝐨𝐟 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬, 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬, 𝐞𝐭𝐜. (Canva, Photoshop, PowerPoint) A strong believer in: Don't make it a Zoom call if it could have been a one-line message. With more than a decade of experience working in the online environment (check my ten years of feedback!), I can take the burden off and help with your day-to-day operations and online presence. I am a self-starter and am equipped to handle ever-changing responsibilities. I have worked for companies including G2, Perk Canada, and even Stanford University.
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    Content Moderation
    Blog Writing
    U.S. Culture
    Forum Moderation
    General Office Skills
    Canva
    Community Moderation
    Trello
    Customer Service
    Focus Group Moderation
    Management Skills
    Microsoft Word
    English
    Microsoft Excel
  • US$45 hourly
    ✅ EXPERT-VETTED 🎖 TOP RATED PLUS (Top 1% 🥇 of GLOBAL talent on Upwork). I am a passionate and hard working freelancer. I have over 15 years of experience as a Web Developer, Admin Support, Virtual Assistant, Project Manager, E-Commerce Stores Management and Data Mining/Researcher. I have excellent attention to detail and I can understand and follow instructions very well. I have worked for many respected clients doing Data Entry and Web Research. I have always made quality my top priority while also balancing a large quantity of work. I am experienced with Adobe Creative Suite, Shopify, Magento, Wordpress, Joomla, Microsoft Office Programs, Web Design & Development but I am always open to learning new tools if there are different ones you prefer I work with. I am able to take on new work immediately and I look forward to speaking with you about your needs! Duties I specialize in - * CapCut * UX/UK Design with Figma * Social Media Content Management * Facebook / Instagram Ad Creation * Wordpress/Joomla Content Management * Virtual Assistant w/ an emphasis on Data Entry, Email Followup and Mailing list * Photoshop, Indesign, Canva * Shopify based e-commerce order fulfillment & product listing * E-commerce management via Amazon, Ebay, Walmart.com & Etsy * Salsify * Marketing * Customer Service * Social Media Comment Moderation * Clickfunnels Creation & Modification * BigCommerce * Airtable * AI Thanks for your consideration!
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    Airtable
    Marketing Analytics
    BigCommerce
    Customer Support
    Database Management
    Social Media Management
    Content Marketing
    Customer Relationship Management
    Administrative Support
    Ecommerce Website Development
    Marketing Management
    ClickFunnels
    Shopify
    Web Design
    Adobe Photoshop
  • US$50 hourly
    Office Manager / Executive & People Ops Assistant with over 20 years of diverse experience in service related positions. A problem solver with a proven ability to respond to challenges and act decisively under pressure. KEY AREAS OF EXPERTISE • Dedicated and hard-working individual; excellent work ethic • Prompt execution of time-critical projects; Exceptional self-management skills • Able to manage multiple tasks in high-pressure environment • Solid managerial and administrative experience • Extremely organized and efficient • Strong verbal and written communication skills • Calendar management, scheduling, travel arrangements, event planning • Tech savvy and well-versed in internet research and data entry TECHNOLOGY & PLATFORM KNOWLEDGE • Google Suite (email, drive, docs, sheets, slides, admin & groups) • Microsoft Office Suite (outlook, onedrive, word, excel, powerpoint) • Communication Tools: Slack + admin, Zoom+ admin & webinar setup, Google Meet. Microsoft Teams • Organizational Tools: Asana, Trello, Airtable • People Ops Tools: Zenefits, Rippling, Gusto, Checkr, CultureAmp, 15Five, Mineral (Harassment training), Notion, SwagUp, Adobe Acrobat (for verification of employment), Giftedd, Donut • Travel & Expenses: Orbitz, Hotels.com, Expensify, Ramp • Recruiting / Interviewing / Onboarding: Greenhouse, JobScore, Lever • Password Vaults: LastPass, 1Password, BitWarden • Contracts for Signature: DocuSign, HelloSign • CRM: HubSpot, Zoho, some Salesforce • Web / Media: WordPress, Squarespace, Eventbrite, Anchor, CoSchedule, Canva
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    Expense Reporting
    HR & Recruiting Software
    Employee Onboarding
    Compensation & Benefits
    Staff Recruitment & Management
    Records Management
    Airtable
    Administrative Support
    Executive Support
    Scheduling
    Email Communication
    Data Entry
    Virtual Assistance
    Google Workspace
  • US$15 hourly
    Goal driven and ardent professional with years of experience in customer and administrative support as well as project coordination. My experience ranges from handling day-to-day processes for customers to supervising the diverse team. I am highly motivated and multi-faceted in that, I work well both as a part of large and small teams and individually. Having to handle customer queries on a daily basis has cultivated my appetite for problem solving. I am also dedicated to working hard to fulfill company and project goals. I look forward to all opportunities designed to showcase my organizational and leadership skills.
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    Customer Service
    Project Management
    Shopify
    Administrative Support
    Intercom
    Data Entry
    Online Chat Support
    Phone Support
    Real Estate
    Email Support
    Microsoft Excel
    Zendesk
    Help Scout
  • US$18 hourly
    A blogging and writing rockstar, I have blogged on my own sites for 10+ years, as well as for others. I love to write, and writing is both relaxing and fun for me. I absolutely love writing movie, product, and television show reviews. However, I am pretty much adaptable to most any niche, as I am big on research. If I don't know it, I will learn it. I am more than happy to give my honest opinion as well as interjecting my personality into the piece. I take pride in all I do, putting my best foot forward, and this more than shows in my work. If you need someone to write blog/articles or reviews for you, look no further, you have found the best out there. I also have several years experience in customer service. If you need a top-notch, rock-star customer service agent then look no further. I live to help the customer and it shows in my attitude. I make the customer feel like they are number one, and do not allow them to leave disappointed. I have only the best interests of both my client and the customer in mind. Everything else is left at the door. I work hard for my clients, and that shows through my reliability. I have a cheerful, upbeat personality, that shines through to the customer. They are able to hear the *smile* in my voice, and that ingrains trust in their perception of me and my client. I have experience in inbound telephone handling, order taking, data entry, and inbound sales. If you are looking for one of the best customer service reps out there, look no further, you have found her.
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    Data Entry
    Rackspace
    Zendesk
    Email Etiquette
    Email Support
    Zoho CRM
    Order Entry
    Community Management
    Customer Support
    Google Docs
    Blog Writing
    Amazon
    Shopify
  • US$30 hourly
    My name is Mariano E. Barrenechea, and I'm an experienced bilingual (EN/SP) Immigration Paralegal with four years of experience in family and humanitarian-based Immigration Law, and some experience with employment-based immigration as well. I am very well acquainted with the INA, the 8 C.F.R., Immigration case law, and have extensive experience with filings before USCIS, EOIR, and the BIA (always under the supervision of licensed U.S. Attorneys). If you require a paralegal with the ability to handle a case seamlessly, equipped with genuine legal knowledge rather than relying on templated document drafting, then look no further. I am well-prepared to assist with your caseload, tackle specific projects, and contribute to case strategy without the need for extensive training. Yours truly is the individual you seek for such tasks. As a seasoned Immigration Paralegal, I confidently manage cases from beginning to end with minimal oversight. I keep the attorney informed by sharing any concerns or potential issues that crop up along the way. Constructive feedback is always welcome, and I maintain a positive outlook when working with both clients and attorneys. My use of emotional intelligence allows me to establish genuine connections with clients, offering them a sense of comfort and confidence that their case is well taken care of. I'm well-versed in Immigration Litigation, including bond work, and removal defense (motion drafting, pleadings, preparation for IH and merits, as well as filing relief applications before EOIR). I also draft BIA Appeals, Circuit Court Appeals, and Writ of Mandamus petitions. On the USCIS front, I can handle the drafting of waivers (I-601, I-601A, I-612, I-192, and I-212), Asylum/42B/U/T/VAWA/SIJ applications, DACA/TPS filings, Medical Deferred Action, and Military Parole in Place requests, I-130 petitions (CP and AOS), responses to complex NOIDs/RFEs, I-290B, and appeals before the BIA. In the employment/business immigration end, I have experience with TN and E-2 Visas, EB2 NIW, EB-1A filings, and I-140 adjustments (with and without I-485). I pride myself on being a true team player, stepping up even during the most demanding moments. My capacity to thrive under pressure and meet deadlines allows the Attorney to delegate tasks confidently. Whether your firm is experiencing rapid growth or facing a significant caseload backlog, I am the ideal candidate to support and alleviate the workload efficiently. I am open to long-term, short-term, and per diem arrangements. Don't hesitate to shoot me a message if I can be of assistance.
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    Draft Documentation
    Microsoft Word
    In-App Support
    Customer Experience
    Administrative Support
    Legal Assistance
    Online Chat Support
    Customer Engagement
    Immigration Law
    Employer-Sponsored Visa
  • US$140 hourly
    -- Tech Stack & Services -- ✔️ Appsheet ✔️ Google Sheets ✔️ Google App Scripts ✔️ Google Cloud ✔️ SQL ✔️ API integrations ✔️ Zapier ✔️ Integromat/Make ✔️ Data/Looker Studio Specialized in Appsheet app creation and management. Over 6 years building on Appsheet. Also offering services in supporting platforms.
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    API Integration
    Google Apps Script
    App Development
    Looker Studio
    Scripting
    GIMP
    Adobe Photoshop
    Google Sheets
    AppSheet
    API
    MySQL
    JavaScript
  • US$45 hourly
    - I am a software developer with 7+ year of experience and have worked on a wide range of projects in Zoho Creator, Zoho CRM, Zoho Recruit, Zoho Payroll, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Forms, Zoho Flow - I have good knowledge and experience in creating custom functions, tasks, Workflows, Reports, Html pages, writing deluge scripting, schedules, Wordpress. - Languages: C#, PHP, MS SQL Server, MySQL, HTML 5, Jquery, BootStrap 4, CSS3, JavaScript - Slack Custom Development, Twilio Integration, Knack, Adalo. - RPA Tool: Anywhere Automation - Communication is the key to the successful completion of a project. I'm easy to work with, have a can-do attitude, and you can reach me at any time throughout the week and weekend. Look forward to working with you.
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    ETL
    Zoho Analytics
    Database
    Zoho Recruit
    Zoho Platform
    CRM Development
    API Integration
    Zoho Creator
    Zoho CRM
    C#
    PHP
    WordPress
  • US$20 hourly
    🔥Your financial records shouldn't be a headache. Imagine having accurate reports at your fingertips, empowering you to make informed decisions and propel your business forward. You may use your precious time to make your business grow and succeed.😎👌🔥 🎯Stop the Struggle: 👉Manual recording a drag? 👉Messy books causing confusion? 👉Wish you could automate it all? 💎 Focus on What Matters: 👩🏻‍💻Let me handle the bookkeeping burden. You can finally:👩🏻‍💻 👉Maximize the value of your financial reports. 👉Gain a clear understanding of your business health. 👉Make strategic decisions with confidence. ⏳Free Up Your Time: Invest your precious time in growth strategies and achieving success. I'll take care of the numbers, so you can focus on what you do best - building your dream. 🎉I can help with:🎉 ✔️Recording daily transactions: Say goodbye to tedious data entry for bills and invoices. ✔️Streamlined accounting & bookkeeping: Get a handle on your finances with expert accounting and bookkeeping services, including inventory and AR/AP management. ✔️Accurate reconciliations: Ensure your bank and account statements are always in sync. ✔️Financial software expertise: I'm proficient in QBO, Xero, and Wave Apps to perfectly suit your needs. ✔️Clear financial reports: Gain valuable insights with financial statements and cashflow analyses. ✔️Business guidance: Get expert advice and troubleshooting to navigate financial challenges. ✔️Book cleanup & catch-up: No worries if your books are behind - I can get them on track. ✔️Seamless data migration: Need to switch accounting software? I can handle the migration for a smooth transition. 🌸Ready to ditch the stress and embrace growth? Let's chat!📞
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    Google Apps Script
    Gusto
    Xero
    Microsoft Office
    Bookkeeping
    Accounts Receivable
    Microsoft Excel
    Intuit QuickBooks
    Bank Reconciliation
  • US$50 hourly
    Well hello there! My name is Victoria and I am a multi-skilled, tech-savvy operations ninja with a very keen interest in CRM and systems setup and workflow automation. Are you tired of tired of all the manual tasks it takes you and your team to bring your work to life? I understand that as a service provider, there's a lot that goes into providing high-quality service to your clients without having to worry about the back-end stuff like email automation, funnel creation, website integrations and connecting systems. I'm here to work behind the scenes and help you save time and cost by helping you customize your workflow and automating your business processes while you focus on running it like a superstar! My expertise ranges from: - MailChimp - ConvertKit - Zapier - Make/Integromat - Wordpress - Webinarjam - Clickfunnels - Jotforms - SamCart - Stripe - Airtable - Slack - Google Suite - Calendly - Acuity - Asana - Teamwork - Dubsado *More websites, platforms and software to come! When it comes to systems an CRMs, I do it all, consultations, strategy, setup, migrations, automation and finally, I can help train you and your team in how best to leverage the new systems in place. - CRM Automation - Lead flow management - CRM data migration - Sales operations support - Training Here's a list of CRMs I have proven experience in; - HubSpot - Salesforce - Close.io - Active Campaign - Ontraport - Keep - Pipedrive - Zoho My other area of expertise is in course creation. I've helped build out a number of online courses in the past couple of years. I even have experience working closely with a learning and development expert so I have familiarized myself with instructional design and can offer you some helpful tips on learner engagement. The platforms I've worked on in the past include; - Kajabi - Thinkific - Teachable *The list is ever-growing! Why choose me, you ask? I believe in always giving a 100%, every single time! I give the same level of commitment I would my own business. I wouldn't claim to be a know-it-all, I prefer 'learn-it-all' because I'm always learning and testing new platforms and systems on and off the job and finding new ways to help my client (you) stay up to date with the best practices for your business. I believe in maintaining a growth mindset. My approach to work is very innovative, personable and interactive. I care about what you want and I work hard to deliver what you need. My goal is to take as much off your plate as you would allow so you can put your much-needed focus on the more important aspects of your business. I am professional, efficient, very enthusiastic, versatile, extremely eager to learn and ready to give you your money's worth. I'm always open to starting a conversation with you. You know how to reach me.
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    Airtable
    Automation
    Google Workspace
    Teachable
    Zapier
    Email Marketing
    Marketing Automation
    ClickFunnels
    Marketing Operations & Workflow
    Kajabi
  • US$25 hourly
    🚀 Available to Work Now! Looking for a dedicated and results-driven Google Ads specialist to join your team? Look no further! As someone who has experience leading successful campaigns and is genuinely excited about producing exceptional results, I am prepared to take your agency to new heights in the ever-changing world of online advertising. Why hire me? ✅ Mastery of Google Ads ✅ Strategic Thinking ✅ Data-Driven Optimisation ✅ Collaborative Team Player My skillset includes: 🔹 Campaign Setup and Management 🔹 Keyword Research and Optimisation 🔹 Ad Copywriting and Testing 🔹 Bid Management and Optimisation 🔹 Conversion Tracking and Analysis 🔹 Performance Reporting and Insights Why choose me? 🌟 Passion for Excellence 🌟 Client-Centric Approach 🌟 Drive for Success Ready to take your agency's Google Ads capabilities to the next level? Let's connect and explore how my expertise can contribute to your agency's success story. Contact me now, and let us start this thrilling adventure together!
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    Business with 1-9 Employees
    Digital Marketing Management
    Virtual Assistance
    Business with 10-99 Employees
    Agile Project Management
    Google Workspace
    Business Operations
    Digital Marketing
    IT Project Management
    Digital Project Management
    WordPress
    Team Management
    Google Ads
    Google Analytics
    Search Engine Optimization
  • US$35 hourly
    👋 CEO's and Business Owners! Looking for a reliable, experienced and efficient Executive Virtual Assistant to streamline your business operations and free up valuable time for your zone of genius? Look no further! With over 15 years of experience in virtual and in-person team management, I bring a fresh perspective and quick problem-solving skills to the table. My diverse skill set includes expert proficiency in project management tools, data entry, Shopify management, G-suite, data reporting, flight booking, meeting scheduling, email management, social media planning and much more. Trust me to handle all your administrative tasks, so you can focus on growing your business. Let's work together to help you thrive!
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    Social Media Management
    Data Analysis
    TikTok
    Trend Analysis
    Social Media Audit
    Content Strategy
    Instagram
    Hashtag Research
    Social Media Management Analytics
    Google Sheets
    Shopify
    Asana
    Light Bookkeeping
    Data Entry
    Microsoft Office
  • US$10 hourly
    ⚠️ Swamped by work and personal demands? ⚠️looking into delegating tasks and focusing on your strong points while I handle them? ✨Take back control and empower yourself by entrusting your dreams and concerns to a reliable virtual assistant. 🔥 𝙚𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 ✦ eCommerce Platforms ✦ Customer Support and CRM ✦ Inventory and Order Management ✦ Shipping and Logistics ✦ Listing Optimization 🔥𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 ✦ Gorgias ✦ Intercom ✦WillDesk ✦Google Translate ✦DeepL ✦ Discord ✦ Zoho ✦ Asana ✦ Slack ✦ Gmail ✦ ManyChat ✦ LiveChat PLATFORMS AND TOOLS THAT I USE 👇👇👇 ✦ Shopify ✦ Canva ✦ Aliexpress ✦ Oberlo ✦ Dropified ✦ Printful Seems like a good fit for your eCommerce Empire? 👑 🟢 If you think I'm the one you are looking for, 💬 Drop me a message NOW. 📞 We can also schedule a call anytime! Cheers 🥂, Cris
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    Product Research
    Email Communication
    Canva
    AliExpress
    Customer Support
    Administrative Support
    Facebook Ads Manager
    Ecommerce Order Fulfillment
    Customer Service
    Dropshipping
    Virtual Assistance
    Shopify
    Product Listing Ad
    Product Listings
    Order Processing
  • US$30 hourly
    High skills in various fields (e.g., Virtual Assistance, Customer Support, E-commerce Assistance, Data Mining, Translations, and more) With me, you will get the following skills: - a good workflow; - a good communication before, after, and during the projects; - a satisfying on-time result; - a win-win situation for both parties; - fast learning and improving my skills in long-term projects. More about me: I am a 36-year-old mechatronics technician by trade, born and raised near the city of Cologne in Germany. Approximately four years ago, I started my career as a customer support representative. At first, I worked full-time for several Chinese warehouses, handling order modifications, cancellations, shipment tracking, refunds, app support, and product information inquiries. The platform we used was their own created ordering system (ONS) and live chat system (xchat), as well as their own created ticket system (TKS). We used Skype for internal communication. Due to financial reasons, I stopped working for the Chinese companies and found a new project at Lime, a US micro-mobility provider. Here I canceled orders, issued refunds, offering app support, authority inquiries, escalated high-level claims, legal and cooperation inquiries. We used Zendesk for email tickets and inbound calls combined with JIRA and Slack for internal communication. Due to the Covid19 pandemic, Lime stopped its service, and unfortunately, they could not keep me in this role. Immediately following that, I was able to start in two part time positions. The first was another role as Customer Support Representative for one of the biggest military and police clothing brands on the globe. Here I was responsible for all German and partially also the international inquiries (in English, other languages using translation tools) in Helpscout and Business Facebook, canceled, edited and tracked orders, managed returns and warranty claims and answered any product questions. I was working closely with the marketing department as well regarding the social media presents and newsletters. Additionally I edited and evolved the FAQs, wrote SOPs, helped with the troubleshooting on the mobile app and website, gave technical support and reported intellectual property abuses. We were using Asana, Slack, Agora, Klaviyo and Spreadsheets. I left this company in the beginning of this year for financial reasons. In the second and my current part time position, I am working as an E-commerce Assistant, setting up and managing several selling accounts (Amazon, eBay, CDiscount, REAL, Conrad, and more), arranging the inbound shipments, managing the fulfillment of orders, creating and modifying listings, troubleshooting, writing SOPs and also supervising our customer support agent. We are using ChannelAdvisor, Plentymarkets, Zenfulfillment, Frisbo, MS Teams, Spreadsheets and Box. Furthermore I constantly working in side projects to expand my skillsets as Virtual Assistant, Translator/ Proofreader (English/German), Data Miner, and also as Content Writer. Since my background is in mechatronic systems and automation industries, my technical understanding is very advanced. Studying Systems Engineering for 2 years in the University Rhein-Waal (in English) developed my technological skills even more. In Spain, I worked two years in sales, marketing, and promotion for an event company representing the best nightclubs globally, e.g., Amnesia, Pacha, Privilege, and former Space. I am proud to say I was one of the best salespersons on my team at this time. For a total four years, I have been living partially in Australia and New Zealand. Through my travels, I worked several jobs in engineering, customer support and finally started as a freelancer, which gave me new opportunities to work remotely. In Australia, I completed the English IELTS Test with an overall grade of 7.5 / Level C1. When I was 20 to 24 years old, I learned the basics of HTML and PHP programming and installed a webpage on a rented Linux root server for my online gaming club. I administrated the homepage, the forum and wrote news articles daily. Besides installing the game servers, voice servers, and other programs on the root server, I also learned how to use Photoshop and produced all graphics for the website..
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    English to German Translation
    Microsoft Office
    Technical Support
    Spreadsheet Software
    German to English Translation
    Customer Service
    Customer Support Plugin
    Consumer Goods
    Zendesk
    Troubleshooting
    Data Entry
  • US$20 hourly
    Hello! I’m Lizzy, and I am your go-to for ensuring operational excellence and project success. As an experienced Executive Assistant, I specialize in managing complex schedules into easy timeline and processes that enhances efficiency. My expertise includes managing emails, calendars, international travel, and confidential meetings, etc. I'm take initiative and very proactive—anticipating needs before they become urgent and reducing/removing bottlenecks, allowing executives and business owners to focus more on strategic goals and scaling their business. Transitioning to my role as a Project Manager, I bring four years of experience with a portfolio of projects in different industries. I can manage risks, engage stakeholders effectively, and deliver actionable insights that has consistently led projects to completion on time and within the budget across diverse industries such as tech, travel, sports, finance, health, and retail. My clients value my ability to simplify complex processes, communicate effectively, and provide creative solutions. If you're seeking a reliable, creative, and proactive professional who can take the administrative load off your shoulders and ensure your projects succeed? I'm the best woman for the job. Let’s connect and explore how I can bring my expertise to your team and help drive your success!
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    Data Analysis
    Google Workspace
    Management Skills
    Spreadsheet Software
    Scrum
    Business Management
    Travel Itinerary
    Calendar Management
    Project Management
    Microsoft Office
    Microsoft Excel
    Report Writing
    Asana
    Agile Project Management
  • US$100 hourly
    Hi there! I'm Grey, a Notion certified consultant who specializes in creating custom workspaces in collaboration with teams of all sizes. I am the founder of Stakt consulting, a small team dedicated to creating operational flows for small to mid-size businesses. We help our customers utilize Notion to reduce an over-cluttered tech stack, boost productivity, and gain visibility into their business. I have worked with Notion professionally for the past 3 years and became Notion certified in 2022. The Stakt team comes from backgrounds in the start up world, computer science, website building, and automation. At Stakt, we start by identifying the needs of your business and work with you to create workflows that serve you and your team. Together, we create a business hub that reflects your company culture and guides your team towards success. We have worked with startups ranging from 1 to 30 people to build: - company wikis - project/task management systems - quarterly/annual planning templates - applicant tracking systems - internal resource libraries - client facing dashboards - and much, much more! Included in all builds are instructions for using the workspace which are either embedded Loom videos or written callous throughout your workspace. Project/Task Management: We offer a range of project and task management solutions that utilize databases to track the relationship between your projects, tasks, meetings, goals and more. We include Zapier and Make.com integrations to automate your workflow in combination with over 4000 third party apps. Resource Management: We work with you to build a knowledge hub which acts as a single source of truth across your organization. This hub holds company wide resources, wikis and SOPs - serving as a searchable and easily organized dashboard for tracking and managing company knowledge. Entrepreneurial Operating System: We have worked closely with the EOS system and offer the following Notion builds to assist in your EOS journey: - Accountability + Org. chart - L10 meeting templates - Integrated issues list - EOS 101 informational page - Quarterly coaching conversations template - Quarterly meeting pulse template - Annual planning template We offer website builds using Super.so to transform your Notion page into a functional website. For an example of our website work, checkout staktconsulting.com! Notion is a platform with endless possibilities for shaping the way your business works - together we figure out how you can best utilize Notion to fit your needs and take your business to the next level.
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    Shipping Plugin
    Notion
    Spreadsheet Software
    Shopify Plus
    Shipping Labels
    Shopify Apps
    Shopify
    ClickUp
    Asana
    Microsoft Excel
  • US$40 hourly
    I provide an upscale service with a can-do attitude. Available M-F during business hours. Hi, my name is Heather and I'm an administrative assistant and office manager turned online business manager. I team up with hustling yet ambitious entrepreneurs and help them step into their rightful CEO self by creating and organizing their systems, processes, and workflows. "Working with Heather is amazing. As I've continued to grow my business, I knew it was time to get some things off my plate so I can focus more on the design side of things. Heather is so communicative, quick, and does fantastic work! From our initial call, I knew Heather was the perfect fit for my business. I am so much less stressed out in my business knowing Heather is there to support me!" - Alex Collier Design I'm here to help you grow to the next level by streamlining your backend and keeping all the moving parts organized - and that's where I come in for my clients. My mission is to help you gain back more time and clarity in your day so you can focus ON your business and not be stuck IN it. Favorite technology to help clients with: • Google Workspaces • Dubsado • Honeybook • ClickUp • Asana • Gusto • ActiveCampaign • Flodesk • Calendly
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    Administrative Support
    Email Support
    Calendar Management
    Squarespace
    Employee Onboarding
    Organizational Development
    Software Integration
    Gusto
    Client Management
    Showit
    Virtual Assistance
    File Maintenance
    Task Coordination
    Google Workspace
  • US$40 hourly
    I've created 10+ tech communities with up to 40k users in total. My senior software engineer background allows me to build the best dev communities and understand precisely what other tech pros want from the community. During my eight years of experience as a professional IT community manager, I've created/managed: 🟢 IT Pro Community for Electric.AI (850 users) -- Slack community for Electric.AI with top IT professionals (software engineers, managers, C-level directors) 🟢 Zeevpack (100 users) -- Slack community with senior developers for Devop.1 recruiting agency. 🟢 Wasp.dev (600 users) -- Discord community for middle to senior React+Node web developers 🟢 Microsoft Group KPI (~2000 users in VK) -- official MS community backed by the Ukrainian Microsoft branch. 🟢 IT KPI (~20 active chats on different tech topics and 20000 users in total) -- tech blog for IT professionals in Telegram 🟢 DevDigest (chat with 1000+ members) -- multi-platform community for .NET devs 🟢 AltNET (an offline community with multiple online chats on Skype) -- .NET dev offline community Many other smaller chats and workspaces Managing a couple of local communities in the Czech Republic and recording a podcast, "Dislike, unsubscribe!" about community management tips & tricks.
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    Facebook Plugin
    Growth Hacking
    Growth Strategy
    LinkedIn Plugin
    Growth Analytics
    Community Guidelines
    Community Outreach
    Community Strategy
    Community Moderation
    Community Engagement
  • US$30 hourly
    Elevate Your Business with a Scalable & Strategic Virtual Assistant Are you a busy entrepreneur or executive juggling too many tasks? Free yourself to focus on high-level strategy and client relationships by partnering with a highly skilled virtual assistant. What I offer: Strategic Partnership: I go beyond basic tasks to become a true extension of your team, anticipating needs and proactively solving problems. Streamlined Operations: Free up your valuable time by delegating administrative tasks, project management, and social media initiatives. Data-Driven Decisions: Gain insights and clarity from comprehensive business analytics reports tailored to your needs. Expertise across industries: I bring a diverse skillset to the table, adept at handling tasks from project management frameworks like Scrum and Agile to Shopify and Facebook Ads management. How I can help you: Increase Productivity: Delegate repetitive tasks and free up your time to focus on strategic growth. Enhance Client Focus: Ensure seamless customer interactions with my efficient calendar and email management. Gain Business Intelligence: Extract actionable insights from data analysis, empowering informed decision-making. Scale with Confidence: My robust skillset equips you to handle increased workload and expansion seamlessly. Here are just a few of my key skills: Project Management: Scrum, Agile, Lean, Operational Capability Framework, Procedure Writing, Business Process Improvement, Project Scheduling & Planning. Administrative Support: Calendar & Email Management, Phone Support, Task Management, Problem-Solving, Records Management, Reporting, Travel Coordination, Virtual Filing Systems. Social Media Management: Account Management & Growth Strategies. E-commerce & Marketing: Shopify & Facebook Ads Management, Product Research & Optimization. Content Creation: Video Editing, Graphic Design, Branding & Logo Development. Business Analysis & Reporting: Data Analysis (Glide Path, Bridge Plan, Correlation), Reporting from MS Excel & Google Sheets. Human Resources: Job Post Creation, Talent Sourcing, Onboarding & Offboarding. Tools I Use: Microsoft Office Suite (Excel, PowerPoint, Word, Visio) Communication Platforms (Slack, Skype, Zoom, Loom, Calendly) Project Management Tools (Trello, ClickUp, Asana, Monday.com) Google Suite (Sheets, Docs, Drive) Jira & Confluence Klaviyo Ready to take your business to the next level? Let's discuss how my skills and strategic approach can empower your growth.
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    Social Media Content Creation
    Customer Service
    Customer Support
    Business Analysis
    Project Management
    Resolves Conflict
    Critical Thinking Skills
    Administrative Support
    Asana
    Canva
    Microsoft Excel
    Data Entry
    Staffing Needs
    File Maintenance
  • US$15 hourly
    Hello There! Are you looking for a highly capable, detail-oriented assistant to help keep you on track and your business running smoothly? Look no further! I am a professional Personal Assistant with more than 10 years of experience and 3 years of experience as a Virtual Assistant. My time as Personal Assistant has allowed me to succeed in time management, multi-tasking, innovation, communication, and interpersonal skills. I would gladly assist you with your project needs. My mission is to help clear the task overload fog that overwhelms the visionaries from focusing business owners' & executives' energy on creating services that help others. I'm passionate about finding solutions, turning ideas into reality, and managing client success. Expertise: Operations Management & Idea Integration, Team Organization & Management, Process Development, Project Management, Digital Product & Course Creation, Marketing Funnels & Strategy, Website & Graphic Design, Social Media Strategy & Management, and much more. I am a quick learner, but here are some things I am quite talented with: Active Campaign, Zapier, Kajabi, KLEQ, Circle.so, Google Drive, Google Docs, Microsoft Office, Canva Wordpress, Wix, Instapage, Tailwind, Jotform, Convertkit Asana, Slack, Monday, Airtable, Trello Zoom, Gotowebinar, Acuity Scheduling, Calendly, OnceHub Facebook, Youtube, Instagram, Pinterest Podcast Management and more!
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    Social Media Management
    Typing
    Podcast
    Airtable
    Microsoft Office
    Data Entry
    Kajabi
    Vimeo, Inc.
    Instapage
    Loom
    Email Marketing
    ActiveCampaign
  • US$30 hourly
    SUMMARY: With over a decade of experience in the IT industry, I have demonstrated expertise in working with various sectors, including Retail, Healthcare, Accounts Payable, Cyber Security, Open Finance and B2B services. I have extensive experience in supporting production applications, leading development solutions, and implementing system development solutions using both Waterfall and Agile project management methodologies. My skillset also includes conducting thorough investigations and root cause analyses, gathering both functional and technical requirements, conducting SCRUM activities, providing WBS and project timelines, and delivering reports to stakeholders. Additionally, I am ITIL certified and a practitioner of Lean Six Sigma methodologies. SKILLS/ KNOWLEDGE: * Project Management * SCRUM Master * Product Owner * Agile Software Development * Lean Process Improvement * Incident Management * Problem Management * Data Science * Business Process Automation * ITIL * RPA * AWS * GCP * Python * Javascript * Ruby on Rails * .NET * MSSQL/ MYSQL * EDI APPLICATIONS/ TOOLS: * JIRA * Bitbucket * Confluence * Sourcetree * HipChat * Trello * Slack * Jenkins * Visual Studio * MS SQL * MySQL * Power BI * Bootstrap Studio * Adobe Photoshop * GitHub * UIPath * AWS * GCP * ServiceDesk Plus * GSuite * MS Suite * WordPress * GXS Enterprise Suite * ELK Stack * Symphonia * GRAMATICA * Notepad++ * Atom * Visual Studio Code CERTIFICATIONS: - ITIL - Aligning IT and Business Strategies - Building an IT Strategic Plan - Continuous Integration - Managing Technical Professionals - Big Picture - Enterprise Data Management - Boost Productivity Through Employee Happiness - Building Trust and Commitment on Your Team
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    Virtual Assistance
    Software Development
    GitHub
    Atlassian Confluence
    Scrum
    Google Apps Script
    Continuous Improvement
    ITIL
    Trello
  • US$12 hourly
    Expertise in converting customer discontent into customer delight. Experience in creation/dissemination of company communication, media management. Quick learner, analytical, positive. Proficient in English and Hindi. Adept in eDesk, Zendesk, Shopify, Microsoft Teams, Trello, MailChimp, etc. Completed B-school from one of the top-5 institutes in India. Recently shifted gears to work remotely with my wife to pursue our passions.
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    Virtual Assistance
    Shopify
    Social Media Marketing
    Ecommerce
    Customer Service
    Microsoft Office
    SEO Writing
    Ticketing System
    Administrative Support
    Email Marketing
    Multitasking
    Online Chat Support
    Order Tracking
    Order Processing
    Email Support
  • US$20 hourly
    ⚡⚡ TOP RATED VIRTUAL ASSISTANT⚡⚡ CAN BE YOUR ONLINE DATING ASSISTANT AS WELL 😉 Hi there! Let me go straight to the point and tell you the skills I have that can help your business grow! 🌱 ✨ ✨ Goal: To meet the client's expectations every time. ✨ ✨ PS. My ideal client is someone who can I can learn from. Skills: ✅ Detail-oriented ✅ Well-organized ✅ Able to multitask ✅ Able to work under pressure ✅ Proficient in Microsoft Excel, PowerPoint, Google Sheets, MS Word, Google Docs, Google Drive ✅ Data entry ✅ Data scrubbing I'm also familiar with the following: Project Management: ✅ Asana ✅ Notion ✅ Trello Schedule/Calendar Management: ✅ Hootsuite ✅ Later.com ✅ Google Calendar ✅ Facebook Business Suite CRM: ✅ Salesforce ✅ JIRA ✅ Zendesk ✅ Kajabi Communication: ✅ Slack ✅ Discord ✅ Zoom Community Platforms ✅ Facebook Group ✅ Mighty Networks Email Management: ✅ MailChimp Light editing: ✅ Canva EXTRA SKILLS: 👀 TINDER 👀 BUMBLE 👀 OKC
    vsuc_fltilesrefresh_TrophyIcon Slack
    Trello
    Asana
    Email Support
    Notion
    Zendesk
    Customer Service
    Customer Support
    Virtual Assistance
    Facebook Ads Manager
    Canva
    LinkedIn
    Salesforce
    Email Communication
  • US$15 hourly
    PROFESSIONAL EXPERIENCE: ✅ Boasting 19 years of collective experience in the Customer Service and IT Industry, I have honed my skills to deliver top-notch performance. A substantial portion of this tenure, amounting to 7 years, has been dedicated to the dynamic e-Commerce and Customer Service sector. ✅ As a versatile Customer Service Manager and esteemed Rockstar Virtual Assistant, my proficiency extends across various domains: ➡️ Specialized in Amazon, Shopify, Etsy and Dropshipping ➡️ I take the helm in managing e-Commerce stores- Shopify, Amazon, Etsy, Walmart and Magento. ➡️ My role extends to Amazon Customer Service and Virtual Assistance ➡️ Manages a team ➡️ My commitment to excellence is further underscored by my dedication to providing comprehensive training and crafting meticulous Standard Operating Procedures (SOPs) to streamline business processes. ➡️ I adeptly navigate the challenging terrain of customer escalations and complaints, ensuring swift and effective resolutions. ➡️ A pinnacle achievement in my career is managing a store that garnered recognition from Oria as one of the Top Online Stores in Australia. ➡️ My expertise extends seamlessly into Amazon FBA Fulfillment, where I handle the intricate task of label printing with finesse. ✅ Queue Manager - IT Analyst and Service Desk (13 years of working experience) ➡️ Offering prompt assistance to users and employees, swiftly addressing their technical concerns. ➡️ Proficiently troubleshooting software, hardware, and network issues, ensuring seamless operations. ➡️ Diligently managing the distribution, assignment, and resolution of tickets, proactively addressing those nearing breach thresholds. ➡️ Exemplifying efficiency by guaranteeing the timely response, recording, tracking, and resolution of all tickets, encompassing Incidents and Service Requests, well within the agreed-upon response time. ✅ Provides Customer Service Support ✅ Advance skills in managing dropshipping stores ✅ Order fulfillment ✅ Order processing ✅ Email Management ✅ Social Media management (Facebook and Instagram) ➡️ replies to customer messages and comments ➡️ Facebook posting ✅ Strong Knowledge in MS Office Applications/Google Suite applications ✅ Manages A-Z Claims and Negative Feedback Removal ✅ Uploading of tracking numbers ✅ Process returns - replacements and refunds ✅ Basic knowledge in Photoshop and Lightroom ✅ Basic knowledge in Canva ✅ Knowledgeable in using Zoho for report generation ✅ Provide daily, and weekly reports of data to the Owner of the Business ✅ Outlook Exchange Expert ✅ Troubleshoots computer-related issues (Hardware/Software/Network) ✅ provides support to remote users (Remote Connectivity Tools- Bomgar, LMI, NTR, Windows Remote Assistance, Team Viewer) ✅ Strong demonstrated experience with server technologies: Linux, Windows Server and Active Directory Domain Services, Exchange ✅ Supports VPN connectivity problems (Juniper/Cisco AnyConnect etc) ✅ Has strong knowledge of Apple devices and related Apps ✅ Knowledge in Setting Up Quickbooks ✅ Supports Microsoft Sharepoint ✅ Knowledge in Re-Imaging Machines/Computers Expertise in the following e-Commerce platforms: ➡️ Amazon and Amazon Seller Central ➡️ Magento Expert - Backend / Website ➡️ Shopify ➡️ eBay ➡️ Walmart ➡️ Home Depot ➡️ Aliexpress ➡️Dropified ➡️Faire Proficient in the following CRM tools and softwares: ✅ Zendesk ✅ Gorgias ✅ Helpscout ✅ Freshdesk ✅ Buffer Reply ✅ Magento ✅ Sprout ✅ Agora Pulse ✅ Zoho ✅ Shipstation ✅ Clickup ✅ Slack ✅ Asana ✅ Skype ✅ Paypal ✅ Stripe ✅ AfterPay ✅ ZipPay ✅ MS Office Applications ✅ Google Suite applications I possess a diverse set of skills that make me a valuable asset in any office setting. My proficiency in office management, combined with my strong interpersonal and organizational skills, sets me apart. Additionally, I have a solid foundation in technical skills that enhances my ability to excel in various tasks. When it comes to customer interactions, I bring a bubbly and upbeat attitude that helps pacify and engage with customers effectively. Multi-tasking is one of my strengths, allowing me to effortlessly balance multiple responsibilities simultaneously. I thrive in situations where I need to work independently with minimal supervision, as I prefer having well-organized tasks and assignments to ensure optimal productivity. I excel at meeting deadlines and can handle pressure with composure. In fact, I embrace challenges and new experiences, viewing them as opportunities for personal and professional growth. Being a fast learner, I can readily adapt to a fast-paced environment, making me an ideal candidate for roles that demand quick thinking and versatility. I approach "NO" as a challenge to overcome, demonstrating my determination and resilience.
    vsuc_fltilesrefresh_TrophyIcon Slack
    Amazon Seller Central
    Gorgias
    Customer Service
    Inventory Management
    Customer Support
    Technical Support
    Amazon
    Etsy Listing
    eBay Listing
    Helpdesk
    Zendesk
    Freshdesk
    Email Support
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How to Hire Top Slack Specialists

How to hire Slack specialists

Slack specialists can send messages, create workflows, build bots, manage files, and otherwise remain connected to your team through an integrated online space. 

So how do you hire Slack specialists? What follows are some tips for finding top Slack specialists on Upwork.

How to shortlist Slack professionals

As you’re browsing available Slack consultants, it can be helpful to develop a shortlist of the independent professionals you may want to interview. You can screen profiles on criteria such as:

  • Business role. Slack is a collaborative tool. Are you looking for a developer, a project manager, an office assistant, or another role? 
  • Project experience. Screen candidate profiles for specific skills and experience (e.g., integrating Slack with an internal company app).
  • Feedback. Check reviews from past clients for glowing testimonials or red flags that can tell you what it’s like to work with a particular Slack specialist.

How to write an effective Slack job post

With a clear picture of your ideal Slack specialist in mind, it’s time to write that job post. Although you don’t need a full job description as you would when hiring an employee, aim to provide enough detail for a contractor to know if they’re the right fit for the project. 

An effective Slack job post should include: 

  • Scope of work: From setting up Slack to creating custom workflows, list all the deliverables you’ll need. 
  • Project length: Your job post should indicate whether this is a smaller or larger project. 
  • Background: If you prefer experience with certain industries, technologies, or business roles, mention this here. 
  • Budget: Set a budget and note your preference for hourly rates vs. fixed-price contracts.

Ready to simplify workplace communication with Slack? Log in and post your Slack job on Upwork today.

SLACK SPECIALISTS FAQ

What is Slack?

Slack is a workplace messaging app. It’s like a chat room for your whole company but with document sharing, video/voice conferencing, calendar reminders, and other features needed in a business collaboration tool. 

Here’s a quick overview of the skills you should look for in Slack professionals:

  • Slack
  • Project management
  • Slack development

Why hire Slack specialists?

The trick to finding top Slack specialists is to identify your needs. Is your goal to find a project manager who is comfortable delegating tasks in Slack? Or do you need the help of a Slack developer to create a custom Slack app?

The cost of your project will depend largely on your scope of work and the specific skills needed to bring your project to life. 

How much does it cost to hire a Slack specialist?

Rates can vary due to many factors, including expertise and experience, location, and market conditions.

  • An experienced Slack specialist may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work.
  • A contractor who is still in the process of building a client base may price their Slack services more competitively. 

Which one is right for you will depend on the specifics of your project.

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