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  2. Finance & Accounting Talent
  3. (Current) Training & Development Professionals
  • US$115 hourly

    • 5.0/5
    • (10 jobs)
    ⭐Trainual Certified Consultant⭐ I am a versatile business writer and communications expert. I've developed everything from effective and engaging training content to process and procedure documentation to audience-driven keynotes and presentations—I've done it all! Most people recognize the importance of good writing: it builds authority, improves productivity, and gets your audience excited about your message. But the writing process is time-consuming and mentally tiring—and good writers aren't always easy to find. Let me put my skills and experience to work for YOU. MY OFFERINGS INCLUDE: --------------------------------------- Training & Development Content --------------------------------------- ✔ Instructional Design ✔ Curriculum Development ✔ Training Decks & Materials ------------------------------ Policy & Process Writing ------------------------------ ✔ Standard Operating Procedures (SOPs) ✔ Business & Corporate Playbooks ✔ Instruction Manuals ------------------------- Presentation Writing ------------------------- ✔ Training Decks ✔ Keynotes ✔ Slidedocs ---------------------------- Other Business Writing ----------------------------- ✔ Case Studies ✔ Articles ✔ E-Books ✔ Copy Editing ------------ About Me ------------ “So good, I tried to hire her!!!!" – a recent client. I started my career in academia (I’m actually a trained historian) and publishing before landing jobs in tech and real estate. There, I mastered best-in-class business writing and communications. From keynotes to case studies—all had to be concise and polished because my writing represented CEOs and executives. Now, my work can represent you. I offer a variety of business writing and content development services, including training & development, process & procedure, presentation writing, and more.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training Online LMS
    Technical Writing
    Article Writing
    Ghostwriting
    Training
    Writing
    User Manual
    Business Writing
    Documentation
    Employee Onboarding
    Curriculum Development
    Training & Development
    Procedure Manual
  • US$12 hourly

    • 5.0/5
    • (7 jobs)
    I ensure that little things get done so you can focus on the big picture. Experienced in: - Data Entry - Email and Phone Management - Appointment Setting - Online Research - Content Writing - Presentation Design and Creation Tools Used: - MS PowerPoint - Google Slides - Articulate Presenter 360 - Moodle - TalentLMS - Canva - Microsoft Office Suite - Zoho Office Suite - Zoom - GoToMeeting Let's connect!
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    TalentLMS
    Training Presentation
    Presentation Design
    Administrative Support
    Employee Training
    Typing
    Customer Service
    English Tutoring
    Communication Skills
    Training Design
    Data Entry
    Email Communication
    Training & Development
  • US$90 hourly

    • 4.8/5
    • (8 jobs)
    Working with businesses and teams of all sizes to improve productivity and effectiveness through the implementation of no or low code tools. Specialising in developing well organised workspaces that cater to all technical abilities so everyone in the team can remain focused and aligned on what they need to achieve. Notion Certified to develop customised online workspaces using Notion for the entire team whether remote or office based. - Strategy, OKR and KPI development and integration - Project and Task management - Documentation including meeting notes & actions - Budgets - Knowledge Hubs - Policies & Procedures - SOP creating or updating - Team Intranet Sites - Integrations to Automate Workflows - Onboarding of new Team Members Monday.com certified consultant with experience from concept right through to launch. experienced and can implement the below solutions as required to meet your needs. Other solutions I work with to meet your specific needs are: - G-Suite - Miro - Loom - Clickup & Airtable - Trainual - Zapier - Slack - Safety Culture iAuditor
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    ClickUp
    Procedure Manual
    Loom
    Miro
    Google Workspace
    Airtable
    Training & Development
    SafetyCulture iAuditor
    Policy Writing
    UX Writing
    Zapier
    Notion
    User Guide Writing
    Technical Writing
  • US$45 hourly

    • 5.0/5
    • (9 jobs)
    I have provided documentation to my clients that has been used for operating manuals, QHS&E policies and procedures, technical procedures, storyboarding and training content. I can develop training material and competency standards from the above documentation. I am certified as a lead auditor for ISO45001:2018 and ISO9001:2015, I can assist you in developing documentation to meet these standards and attaining accreditation to these international standards. I have been working in the oil and gas industry for 37 years in various technical and operational roles in the fields of wireline logging, well testing, under balanced drilling and managed pressure drilling. I have held management positions in operations, training and competency. This past 10 years I have been been resident in the UAE developing and delivering instructor led training, developing computer based training, online courses and competency plans for various companies.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Technical Writing
    Technical Report
    Technical Manual
    Instructional Design
    Technical Editing
    Employee Training
    Training Presentation
    Training & Development
    Training Design
    Training Plan
  • US$95 hourly

    • 5.0/5
    • (47 jobs)
    20+ years of proven expertise in Federal contracting, developing winning bids and proposals, grant and technical writing, editing, research, and long-term strategy for building/scaling business. Successful Track Record in Securing Contracts: Proven record of success in government contracting, with a high win rate. Strong ability to create compelling proposals that effectively communicate value, navigate complex regulations, and meet the specific needs of various government agencies. Strategic Approach and Compliance Mastery: Consistent success in securing contracts results from a careful, strategic approach that includes thorough research, diligent analysis of RFPs, and meticulous attention to detail to ensure compliance with government regulations, formatting guidelines, and submission deadlines. Extensive Experience Across Multiple Agencies: Successfully won contracts across various federal agencies, both civilian and defense, and has experience with multiple contract vehicles, including eFAST, NAVSEA SeaPort-Nxg, CNTPO, and GSA (MAS, OASIS, OASIS+, etc.). Broad understanding of different agency needs and the versatility to tailor proposals to different contexts and requirements. As a Bid and Proposal Writer, I have written and responded to hundreds of RFPs and government solicitations that resulted in multiple awards. I have a strong understanding of federal contracting regulations and compliance requirements. I create compelling proposals that meet federal agency needs, align with all priorities, and result in awarded contracts. I am skilled in managing multiple submissions simultaneously while meeting tight deadlines, working alone or as part of a team. As a Technical Writer/Editor, I regularly provided writing and editing services, including summarizing my clients' policy, regulatory, and science writing deliverables. I developed and revised research summaries and published analytical and technical fact sheets and reports as part of these contracts. I synthesized research findings into digestible, impactful summaries that informed program decisions, process improvements, and research agendas. As a Lead Researcher, I have conducted research to capture metrics and outreach activities, documented multiple campaign and promotional impacts, and facilitated stakeholder interviews to determine gaps in skills and knowledge.
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    Business Writing
    Business Proposal Writing
    Content Editing
    Policy Writing
    Request for Proposal
    Technical Writing
    Proposal Writing
    Writing
    Content Writing
    Content Development
    Training & Development
    RFP Writing
    Editing & Proofreading
    Technical Documentation
    Proofreading
  • US$20 hourly

    • 5.0/5
    • (70 jobs)
    Hello, My name Agatha Rista. I work as a full-time freelance with 6 years experience as Elearning Developer and I am an expert in using software Articulate Storyline 360 and Adobe Captivate. Apart from that, I also enjoy designing and animating PowerPoint presentation slides into an extraordinary slideshow video. As an elearning developer, in addition to working directly with clients, I am also often assisted by elearning development companies to become a member of their development team. Usually they send the storyboard along with the supporting items to me, then I build it into a module according to the storyboard that has been provided. The following are my experiences as an elearning developer: • As a content editor with the task of creating storyboards for children's e-learning, preparing narrator scripts for the e-learning, until building it into e-learning content with Articulate Storyline (in Indonesian). • Create various activities such as flashcards and quizzes that are packaged into minigames for Edulogic Project. • Building Islamic Finance courses for Carrera Learning, including changing courses from English to French, putting Arabic Close Captions for each English course, and so on. • Assisted Opportunity EduFinance in localizing the courses into Indonesian, including correcting some errors. • Assisted Xcelus LLC in the localization of English into Indonesian for Hitachi Group employee training module. • Localize HP-Life courses in collaboration with TechClass Learning Programs LLC, including fixing if there are problems with related courses. • Build a course for ExpDesign LLC, which contains scenario-based activities for IT information support to help customers who forgot their passwords. • Create various Math quizzes for Libro Studio LLC. • Create various courses together with Epic Instruction LLC. • And various other courses. My usual work algorithm: - Step #1 : First, make sure everything I need is available, starting from the storyboard (if there is one, if not, I will arrange the script into a storyboard first to make it easier to build the course), image assets (company logo, supporting images), files -Audio files for voice-over (if needed), design templates (such as brand colors), and so on. Next I will start working. - Step #2: I will submit the first draft for review. - Step #3: I have compiled the feedback I received as a checklist for improvement. - Step #4: Then I sent back the updated draft for review, until it became perfect. It allows my clients to get some deliverables pretty often and make sure we are on the right track. My service includes the full cycle of course development: • Instructional design (course & lesson program) • Storyboarding/scenarios • Graphic design (UI/UX) • Create all phase of e-learning course design • Build mini game or quiz • Convert Powerpoint presentation to engaging e-learning • Interactive Video Explainer, Education, & Training Supporting software: • Course Development : Articulate Storyline 360, Articulate Rise, Adobe Captivate. • Graphic Design : Adobe Photoshop/Illustrator • Video Editing / Creation : Camtasia, Vyond (GoAnimate) • Microsoft Office (Word, Excel, Powerpoint) Looking forward to hearing from you. Thank you. Agatha Rista
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Content Development
    Training & Development
    Elearning
    Elearning Design
    2D Animation
    Training Online LMS
    Elearning Video
    Adobe Captivate
    Articulate Storyline
    Articulate Rise
    Camtasia
    Course
    Presentation Design
    Instructional Design
    Microsoft PowerPoint
  • US$30 hourly

    • 5.0/5
    • (7 jobs)
    Experienced Sales, Technical, and Customer Care Lead Trainer. Training professional who leads by example in execution, effort, task accomplishment, and goal attainment. Certified in adult learning and professional curriculum development and delivery. With demonstrated and recognized abilities in the design and delivery of programs for learning & competency building, talent management and leadership development; and leading successful change management initiatives. Major strengths include communication, facilitation, coaching, stakeholder collaboration, and business partnering. A people-oriented professional with a strong work ethic and passion for results. Strong background in HR disciplines of managing employees. Firmly believe in concurrent professional and personal growth and value for ongoing people development recommendations and feedback. • Successfully managed a project-based program of the largest U.S.-based telecommunication company, which resulted to less churn rate and higher customer satisfaction. • Produced web-based training courses, LMS curriculum setup, videos, photos, and technically written documents. • Created eLearning modules to promote adult learning, including converting existing instructor-led curriculum into an online format. • Developed a schedule to assess hiring needs. • Conducted employee surveys and interviews. • Conceptualized training materials based on data and research. • Communicated training needs and online resources to shareholders. • Received multiple Top Trainer Award for exceeding the goal for New Hire Proficiency and Retention. • Trained groups of up to 22 new hires at a time, focusing on sales techniques, service, customer loyalty development, and technical assistance for the biggest telecommunication company worldwide. • Implemented 30/60/90 day follow up for all instructor-led training. Established quick hit training that is focused on opportunity trends that our quality team discovers. • Streamlined Customer Service New Hire training curriculum to maximize training impact; thereby reducing in-classroom time from 8 weeks to 5 weeks, which proved a better information retention rate and better audit scores during probationary period. • Created extensive coaching and development documentation on individual students outlining specific strengths and opportunities. • Communicated with clients, several managers, and employees daily, simultaneously addressing multiple needs. • Created soft skill presentations which helped increase the call center customer service survey score from 80%-85% in a two month period.
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    Qualitative Research
    Multimedia Instruction
    Hospitality
    Property Management
    Customer Service
    Management Skills
    Training Needs Analysis
    Training Design
    Training Plan
    Training & Development
    Training
    Leadership Training
    Shopify
    Training Materials
    Magento
    Zendesk
  • US$75 hourly

    • 5.0/5
    • (61 jobs)
    ✨ Top-Rated Plus Instructional Designer ✨ I am a learning enthusiast with a passion for creating meaningful training and learning experiences for audiences of all settings. From classrooms, to startups, and to large corporate settings alike and afar, I design and deliver quality education and training in partnership with the visions of my clients. Let's work together! 💻 Course Creation & Migration 💻 Curriculum Development & Design 💻 eLearning 💻 VILT & ILT Training 💻 Microlearning 💻 Graphic Design 💻 Storyboarding 💻 Job Aid Creation 💻 K-12 Academia Technical Expertise Microsoft Office | Google Suite | Articulate Storyline | Rise 360 | Adobe Illustrator | Canvas | Canva | Teachers Pay Teachers | Trainual | SnagIt | Miro | Camtasia
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Curriculum Design
    Training & Development
    Multimedia Instruction
    Elearning Design
    Learning Management System
    Microlearning
    Curriculum Development
    Microsoft Office
    Google Workspace
    Articulate Rise
    Articulate Storyline
    Instructional Design
    Academic K-12
  • US$150 hourly

    • 5.0/5
    • (32 jobs)
    Advising business leaders and crafting the stories needed to cultivate creativity, culture change, and forge a better humanity. CORE AREAS OF EXPERTISE Business Advisory, People to AI Integration, Organizational Development, Strategic/Executive Communications, Content Strategy, Creative Direction, Thought Leadership, Strategy Consulting, Mindfulness Training, Instructional Design, Learning and Development, Leadership Training, Executive Coaching, Change Management, Transformation Consulting, and Storytelling. ABOUT ME The modern era moves quickly because of the advances in technology. My experience has taught me that companies today must seek to create an agile culture in order to keep up with the ever-increasing demands of consumers and/or clients. I work to inspire organizational change and forge a better humanity through the convergence of technology, imagination, and creativity. I am an avid thought leader and advocate of creating high-impact and strategic content that drives change and connects companies with their clients, customers or staff. I am a highly successful self-starter with the ability to advance projects in an ambiguous environment and I have a demonstrated track record of agility. With over 15 years of professional experience, I have consistently proven my ability to successfully liaison multifaceted business initiatives to increase efficiency. I communicate at an extremely high level and I can provide teams and leadership with vital data points for strategic planning. As a creative and dynamic team player with integrative thinking skills, I am capable of communicating creative ideas through graphical analysis charts and statistical data display along with being comfortable and adept at presenting to internal staff members and broader audiences. BIO I grew up in Albuquerque, New Mexico and spent 15 cold years in Chicago, Illinois before relocating to the Atlanta area. I am a firm believer of redefining the way we think and live. I'm also a wellness advocate and I often write/speak about organizational development, challenging the status quo, and creating a holistic work environment as a Contributor for Kivo Daily and other various outlets. I believe that creating space in your life to play, imagine and dream is vital in problem solving, stress management and innovation. As a product of 12 years of homeschooling, I started out at Harold Washington College in Chicago, Illinois before transferring to DePaul University and receiving my Bachelor of Arts degree in People and Global Organizations and a Master of Arts degree in Applied Professional Studies with a concentration in Fiction and Non-Fiction Media. I'm currently pursuing a Ph.D. in Organizational Leadership. MY SPECIALTIES Writing: Speech Writing Ghostwriting Media Pitches Press Releases Copywriting Articles Blogging Voice & Tone Guidelines Brand Stories Books Whitepapers Strategy: Digital Content Strategy Marketing Strategy Thought Leadership Strategy Platforms, Tools & Medium Strategy People to AI Integration Strategy Strategic AI Consulting Human & AI Culture Mapping AI Adoption Strategy Digital Branding: Social Media Influencer Campaigns Content Management Creative Direction & Design: Concept Brand Style Guides Graphic Design (Adobe Creative Suite) Prototyping Mockups Marketing: Marketing Materials Media Kits Production: Podcasts Panels Business Town Halls Corporate Promos Scripts Internal/External Communication: Corporate Blogging Toolkits Intranet Content Strategy Internal Crisis Management & Support (Human Resources) Newsletters Learning & Development: Training Facilitation Instructional Design LMS Design Curriculum Development Active Shooter & Self Defense for the Workplace
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Diversity & Inclusion
    Compliance Training
    Culture
    Communications
    Marketing Communications
    Organizational Development
    Leadership Training
    Strategy
    Writing
    Management Consulting
    Instructional Design
    Training Design
    Human Resources Strategy
    Public Relations
    Social Media Content
  • US$35 hourly

    • 4.9/5
    • (14 jobs)
    I will identify and address training needs in your organization in the most effective, practical and cost-efficient way. Expert in learning and development and customer experience with cross-functional exposure in recruitment, policy writing, and basic HR functions. Tasks and Projects handled: Training and Workshop Facilitation and Delivery LMS Development Curriculum Development Course Creation (virtual and face-to-face) Material Creation Instructional Design Process Training Up-skilling and Cross-skilling Onboarding Virtual Room Support (Producer) Training Evaluation Virtual Team Building Virtual Meeting Facilitation and Hosting Industries supported: Banking Financial Services Insurance Sales E-Commerce Telco Tools and Systems used: Hubspot Trello Miro Slack Monday.com Basecamp Highrise Stackby EdApp Kajabi Zoho Learn Articulate MS Powerpoint Canva Trello G-Suite MS Teams Zoom Skype
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Product Onboarding
    Customer Onboarding
    Program Management
    Client Management
    Voice-Over
    Administrative Support
    Task Coordination
    Communication Skills
    Facilitation
    People Management
    Account Management
    Training Needs Analysis
    Training Design
    Training & Development
    Training
  • US$30 hourly

    • 5.0/5
    • (2 jobs)
    I am a Top-Rated eLearning Developer with 100% Job Success, specializing in Articulate Storyline and xAPI implementation. With over 20 years of experience, I have worked with leading clients like Pfizer and American Institute of Engineers, delivering high-quality, interactive eLearning solutions. Whether you need complex eLearning modules, 3D animations, or custom xAPI integrations, I ensure engaging, high-impact learning experiences. With my extensive experience in the biopharma and the health industry, I can develop cutting-edge eLearning modules that meet stringent industry standards. Let’s work together to deliver engaging, compliant training solutions tailored to your organization’s needs. Career Highlights: Led strategic client discussions and managed project timelines using the Successive Approximation Model (SAM). Spearheaded the development of over 2,400 eLearning projects in the past three years for international clients in New Jersey and the United Kingdom. These projects included animated marketing explainer videos, interactive eLearning modules in Articulate Storyline, and 3D web designs, all tailored to enhance user engagement and deliver measurable results. Built and mentored cross-functional teams to ensure successful project delivery across diverse industries. A few of the projects I worked on below: 15 AWS projects (Amazon Web Services) 10 Biopharma Projects (AWS) 14 IndustryUp Healthcare Clinical Systems Projects (AWS) 14 IndustryUP Retail Prospecting Projects (AWS) 10 IndustryUp Biopharma: Prospecting to Leaders in Research and Discovery (AWS) 30 Pfizer projects (Pharmaceutical Company) 15 AIChE Projects (American Institute of Chemical Engineers) 18 JobDiva Projects (Recruitment Portal) 15 Johnson & Johnson Projects (Pharmaceutical Company) 27 NYPA Projects (New York Power Authority) 15 Realistic Animation Projects for a learning portal 24 CFSA Projects for Pfizer (Customer-Focused Selling Approach) 14 ASTM Interactive Projects (American Society for Testing and Materials) Skills: Articulate Storyline · Adobe Premiere Pro · Video Editing · After Effects · Motion Design · Articulate Studio · Instructional Design · E-Learning · Storyboarding · Animation · Motion Graphics · Adobe Creative Suite · Adobe Illustrator · Adobe Photoshop · Adobe InDesign · Cinema 4D · Figma · Adobe XD 🥇 TOP 10% for Articulate and Adobe Talent ✅ Articulate Adobe Suite Designer ✅ Video Editing and Creation ✅ Wizard in Adobe products, Camtasia, and Articulate Storyline ================= SERVICES ======================== Here is a little summary of what I​ do & the Services I provide: 👌 Simple & Complex eLearning Modules 👌 Instructional Design & Development (Using SAM and Rapid Prototyping) 👌 Animations for Explainer Videos 👌 Marketing Content Design 👌 Branded templates, Infographics 👌 2D & 3D Normal & Realistic Animations (If needed in situations) Things I don't do & Services I don't provide: ❌ Content Writing / Grammar corrections ❌ Flash ❌ Unoriginal Designs ❌ Corny Clip-Art related stuff ❌ Working for less when the effort is more ======================== WHY, ME======================== 🔔 Low-cost solutions without compromising Quality 🔔 UNLIMITED revisions for fixed priced jobs (Until the original agreed requirement is met) 🔔 Quick turnaround time 🔔 Around the Clock Customer Support (Chat, Email) 🔔 Final Files in Print & Web Formats along with Fonts used in the design. 🔔 Copyrights are transferred once final files are delivered
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Elearning Multimedia
    Elearning
    Graphic Design
    Microsoft PowerPoint
    Video Animation
    Video Editing
    Camtasia
    Instructional Design
    Articulate Storyline
  • US$60 hourly

    • 4.9/5
    • (68 jobs)
    Certified Project Manager with extensive experience in managing large, complex, and multi-year projects. Skilled in directing multi-disciplinary project teams, coordinating efforts across functional areas. Adept at developing and maintaining project work plans, managing contracts, and ensuring compliance. Experienced Training Specialist with a strong background in designing, developing, delivering, and evaluating comprehensive training programs. Skilled in instructional design, multimedia production, and developing training materials that incorporate advanced techniques and AI. I have built a record of achievement implementing project improvements and ensuring organizational and departmental success. I hold a PhD and I'm a certified PMP by PMI. My company is certified as a Micro, WBE, WOSB business. Project Management: Asana, Airtable, Wrike, Jira, Basecamp, Monday.com Video Production: Canva Pro, Camtasia 2023, Camtasia 2024, iMovie LMS: Storyline 360, Canvas, LearnWorlds, Tutor, Thinkific, Maven, Teachable, Kajabi, Mighty Networks, My Quest, Learn Dash, Moodle, SkyPrep Authoring Tools: Articulate 360, EasyGenerator Shareable file formats: SCORM 1.2, SCORM 2004, xAPI package Presentation: PowerPoint, Canva Pro, Prezi Communication: Slack, Microsoft Teams, Zoom Microsoft: Word, Excel, PowerPoint, Power BI Google: Gmail, Slides, Docs, Sheets AI voice over: Speechelo, Murf, Synthesia AI video: Synthesia Other AI: ChatGPT, fireflies.ai Other software: Miro, Audiate, Notion, Bridge Interactive tools: Kahoot, Flippity, Cram, H5p, Proprofs Content Management System: Paligo
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    Project Analysis
    Project Schedule & Milestones
    Agile Project Management
    Teachable
    Training & Development
    Training Online LMS
    Continuing Professional Development
    Training Design
    Learning Management System
    Camtasia
    Instructional Design
    Online Instruction
    Project Management
    Project Management Support
    Project Management Professional
  • US$80 hourly

    • 5.0/5
    • (45 jobs)
    I am a strategist and problem solver who can quickly assess your pain points, identify and implement solutions. I am a Society for Human Resource Management Certified Professional - SHRM-CP with over 25 years of experience plus an MBA, in addition I hold the SHRM California Law Specialty Credential. I work across a wide variety of industries and states and with any size company. Talk with me about payroll and HR system evaluation and implementation, if you go through me, I can get you a discount with several commonly used systems such as Paychex, Gusto, Rippling, Eddy, TriNet/Zenefits, GoCo, the BLR Handbook Builder Tool, and JazzHR for recruiting. I can help with tricky HR issues and questions and be contract or part-time HR support. I am available and flexible to meet your needs. Key HR and Business Acumen Skills: Recruiting Compliance Compensation strategy Benefits administration Payroll Performance management Conflict resolution Strategy development Relationship management Leadership and coaching Training programs Team and culture development Mentoring and training Business process development Business process re-engineering HRIS systems selection, implementation and management
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    Recruiting
    HR System Management
    Policy Development
    Training & Development
    Human Resources Consulting
    HR & Recruiting Software
    Human Resources Strategy
    Employee Engagement
    Resolves Conflict
    Management Development
    Employee Relations
    Performance Management
    Resume Writing
    Career Coaching
    Human Resources Compliance
  • US$25 hourly

    • 5.0/5
    • (24 jobs)
    Meet Allison, your friendly e-learning expert with 8+ years of crafting technical support and customer service training programs. Formerly a Customer Service and Technical Support pro for over 4 years, Allison excels in graphic design, audio/video editing, and IT helpdesk support—specializing in Microsoft 365, Google Suite, and cyber-security. Beyond work, Allison's a lively Android enthusiast and online gamer, adding a dynamic touch to his friendly professional approach.
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    Data Analysis
    Customer Experience
    Office 365
    Learning Theory
    Training Needs Analysis
    Graphic Design
    Technical Support
    Customer Service
    Training & Development
    Team Management
    English
    Training Presentation
    Instructional Design
    Online Instruction
  • US$40 hourly

    • 5.0/5
    • (17 jobs)
    I have 30 + years of technical documentation experience as a full-time employee and as a contractor. My areas of expertise include: -Creating user/reader-friendly content from a variety of sources. - Creating, updating, formatting, and organizing policy and procedure documentation. - Developing user and training documentation. I have experience developing documentation for software interfaces, video codecs, and medical devices. - Creating and presenting training materials on products, best practices, and certification standards. I am very detail-oriented and a quick learner. If I am not yet adept in a tool/ software package that a client chooses to use for a project, I am confident that I can become proficient with the required tools in a short period as I have done in the past. Companies I have worked with in the past include: Keithley Instruments, Ic. Bailey Controls Victoreen, Inc ABL Engineering Picker International Global Payments ADC Telecommunications Philips Medical Systems Coin Ninja, LLC Onebridge Center, LLC I look forward to working with your team!
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    Technical Documentation
    Document Control
    Technical Writing
    Training Presentation
    Google Docs
    Compliance Training
    Training & Development
    Document Management System
    Process Documentation
    Policy Writing
    User Manual
    Policy Development
    Compliance
  • US$125 hourly

    • 5.0/5
    • (30 jobs)
    As an experienced IT consultant, I'm dedicated to providing the best, most reliable IT solutions and services for your business. I specialize in all aspects of IT, from basic consulting and support to more advanced Microsoft solutions. I'm well-versed in the latest technologies so you can benefit from the cutting edge of modern computing. I understand your time is valuable, which is why I offer a comprehensive suite of managed IT services that allow you to take care of technology needs quickly and efficiently. With my consultative approach and dedication to customer service, I'm sure you'll be satisfied with the results. I'm also thrilled to offer comprehensive training and support for both new and established businesses. I can provide you with the tools necessary to get up and running quickly, as well as guidance on how best to use IT solutions for maximum efficiency throughout your organization. I understand that technology can be a complex challenge, which is why I make it my priority to make sure your business is set up for success from day one. Contact me today and start leveraging the power of modern IT solutions!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Microsoft Power Automate
    IT Infrastructure
    IT Project Management
    Managed Services
    IT Support
    User Technical Training
    Microsoft Endpoint Manager
    Microsoft SharePoint Administration
    IT Consultation
    IT Management
    Microsoft SharePoint
    Microsoft Azure
    Microsoft Active Directory
    Windows Server
    Training & Development
  • US$50 hourly

    • 4.3/5
    • (9 jobs)
    I am a dynamic Training Programs Manager with a proven track record in instructional design and training coordination. My career has been characterized by my ability to lead teams in developing and managing extensive training programs for multinational corporations. With a Bachelor's in Business Administration focusing on Leadership and Human Resource Management, complemented by professional certifications, I have honed my skills in strategic planning, team management, and enhancing training effectiveness. My leadership capabilities have been demonstrated through successful collaborations, managing substantial contracts, and pioneering innovative e-learning solutions. At ProTraining Solutions, where I've been since November 2020, I've led a talented team to develop over 500 dynamic e-learning lessons and manage over 80 comprehensive training programs. My work included overseeing the creation of curricula, videos, and interactive e-learning content and conducting over 300 live web-based training sessions. I have successfully managed significant contracts with major corporations, delivering tailored training solutions that meet their unique needs. Before ProTraining Solutions, I was a Training Supervisor at Golden State Foods. I developed training programs for over 530 employees and implemented a Learning Management System that led to a 12% reduction in overtime. My efforts significantly improved compliance training completion rates and enhanced operational efficiency. My role as a Production Supervisor at International Paper further developed my leadership and operational management skills. I was responsible for motivating a team of 20, improving shift production by over 15%, and reducing waste through strategic initiatives. Earlier in my career, I served as a Recruitment & Training Manager for the United States Navy, where I trained and managed the recruitment and placement of military personnel for US Embassies and NATO programs. This role honed my skills in operational readiness, program management, and career counseling. I hold a Bachelor of Science in Business Administration from Saint Louis University, with certifications in Instructional Design Foundations and Applications from the University of Illinois at Urbana-Champaign, eLearning Instructional Design from ATD, Business Acumen for HR Professionals from the University of South Florida, and Command Training Team Indoctrination Instructor Certification from the United States Navy, where I achieved the rank of E-6. My career reflects a commitment to excellence in training and development, focusing on leadership and strategic innovation. Instructional Design Work Guarantee Agreement When you use me, you get a 1-year work guarantee. 1. Guarantee Period The Designer (David Welsh) guarantees that all instructional design work completed for the Client will meet the agreed-upon specifications and standards laid out in the contract for one (1) year from the project's final delivery date. 2. Scope of Guarantee This guarantee covers: Correction of any errors or omissions in the instructional design work. Modifications to ensure the work continues to meet the original agreed-upon specifications. Support for any issues directly related to the instructional design work as delivered. 3. Exclusions This guarantee does not cover: Changes in project requirements or scope after final delivery. Issues arising from modifications made by the Client or third parties not authorized by the Designer. Normal wear and tear or degradation of digital assets over time. You will be given a copy of this agreement once the contract has started.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Staff Orientation & Onboarding Materials
    Communications
    Training Plan
    Customer Onboarding
    Curriculum Development
    Training
    Training Design
    Training Online LMS
    Training & Development
    Employee Training
    Customer Development
    Compliance Training
    Instructional Design
  • US$35 hourly

    • 4.8/5
    • (51 jobs)
    Please note that my hourly rate for training delivery is between $50-$80 USD depending on timezone. Hello! I am originally from Manchester (UK) and currently working as an IT Trainer in Dubai. I have 5+ years of experience in training delivery, presentation design and creation of training guides & manuals. As well as this, I also have vast experience in logo design, character illustration and animation. Please view my portfolio below, along with a list of areas I can assist you with. • Microsoft Office (PPT, Excel, Word, Outlook) • Training delivery (online/or physical sessions) • Training presentations • Training guides and videos • Video Editing • SharePoint Administration • SharePoint Training • Microsoft Teams Training • Management of online LMS • WordPress administration • Logo Design • Brand Identity • Illustrations • Gaming Logos • Comic Art Please get in touch if you have any questions or would like to see more samples of my work. Thank you!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Microsoft Power BI
    Learning Management System
    Training Session
    Elearning
    Training Online LMS
    Training Design
    Microsoft SharePoint
    Training Materials
    Training
    Microsoft Excel
    Office 365
    Training & Development
    Camtasia
    Presentation Design
    Training Presentation
  • US$20 hourly

    • 5.0/5
    • (12 jobs)
    Hi there! I’m Dan, a self-starter, and solution-oriented Learning and Development professional. I specialize in designing and developing web-based (Rise and Storyline), instructor-led, and hybrid training programs. I also have experience coordinating LMS course operations and learning solutions requests. My background is in global contact center training and operations. More about me on LinkedIn: www(dot)linkedin(dot)com/in/dandrebdizon.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Microsoft Word
    Data Analysis
    Notion
    Google Docs
    Google Sheets
    Curriculum Development
    Google Slides
    Content Writing
    Microsoft Excel
    Elearning
    Articulate Rise
    Articulate Storyline
    Instructional Design
  • US$75 hourly

    • 5.0/5
    • (8 jobs)
    After 20 years in education, I got my doctoral degree in Educational Technology studying various Learning Management Systems and researching how best to deliver content to the average learner. I spend my days teaching full time, and I spend my afternoons and evenings designing online tutorials for clients. I love to organize content and create learning activities, particularly online. I have created several professional workshops and courses on everything from teaching to marketing. I have no problem assimilating information that is new to me, so the topic is not a barrier. I have written the entire science and computer science curriculum for two online schools. Please message me for references- I believe they would be proud to tell you how thorough and quick I am!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training & Development
    Moodle
    Canvas
    Curriculum Design
    Continuing Professional Development
    Educational Technology
    Distance Education
    Training Online LMS
    K-12 Online
    Adult Education
    Adobe Captivate
    Instructional Design
    Online Instruction
  • US$45 hourly

    • 5.0/5
    • (5 jobs)
    I am an avid learner and problem-solver who excels at breaking complex ideas into simpler parts that are easier to understand. I design training materials to meet learning and development needs related to onboarding and continuous improvement practices.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Curriculum Design
    Scaffolded Learning
    Adobe Photoshop
    Elearning Design
    Training Plan
    Training Presentation
    Training Needs Analysis
    Training Materials
    Training Design
    Training & Development
    Graphic Design
    Elearning
    Articulate Storyline
    Online Instruction
    Instructional Design
  • US$67 hourly

    • 4.9/5
    • (43 jobs)
    I have a passion for building systems and curricula with excellence. I enjoy working to help clients develop solutions to advance their business objectives and goals. I work as a consultant to provide documentation and analysis that brings efficiency, productivity, and consistent structure to the project or business team. As a Curriculum Developer, I work with my clients to develop a training strategy and plan for training policies, lesson plans, and content standards. I also work with my clients to develop actual curriculum content that is used to develop in-person and online training. As an eLearning Designer, I can create any training videos, self-paced learning, or teaching aids, in any form like PowerPoint, Canva files, or Adobe Captivate student-paced, online training with SCORM compliance. As a learning management administrator, I help clients who find themselves unable to navigate through their systems. I analyze the data found within the system (if there is any) and work with my clients to organize and create professional learning management systems. I act as the administrator by either creating and managing user profiles and groups, or by creating and importing training; complete with professional graphics and covers. Though I primarily work in training and learning management, I also have experience as a business analyst and writer, I can either operate in support of a project manager or as a project manager. I produce several documents that are dependent on the type of project or need the business has. I can build Business Analysis Plans, Business or System Requirements, Test Plans or Use Cases, Gap Analysis, and other Process and Policy Documents. Finally, I have experience as a landing page website designer. I use Wix; however, I have experience in eCommerce-specific platforms too. I have created WordPress, Joomla, and Magento sites. I have also acted as the content creator for clients, including social media posts and cover artwork. Let's connect and see how quickly we can get your business needs met!
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Camtasia
    Video Editing
    Curriculum Plan
    Academic Content Development
    Adobe Captivate
    Interactive Design
    Curriculum Design
    Curriculum Development
    Elearning
    Policy Analysis
    Canva
    Product Photography
    Instructional Design
    Learning Management System
  • US$100 hourly

    • 4.8/5
    • (274 jobs)
    ✅ Exceptional Quality ✅ Passionate Commitment ✅ Prompt Communication I am an Expert Business Consultant (ex-Bain & Co., MBA, CFA) with 9+ years of experience catering to 300+ global clients. On Upwork, I am a Top-Rated Plus and Expert-Vetted professional with 5-star ratings from all my clients. My specializations are: 📌Market Research and Analysis 📌Business Plan and Pitch Decks 📌Financial Modeling and Analysis 📌Business Transformation and Automation through AI 📌Startup Growth Strategy 📌Online Training and Course Development 📌Go-To-Market Strategy 📌Investor Presentations My clients love me for owning the work, being communicative, adhering to timelines, and being their go-to consultant. Take a look at what they have to say about me: "Aanchal was super sharp, prompt, easy to work with. Would work with her again!" (Aug 2024) "Excellent support and quality of work on the project by Aanchal. Highly Reliable . Exceeded expectations." (Jul 2024) "I am immensely satisfied with Aanchal's in-depth market research, comprehensive analysis, and inclusion of financial models showing me a representation of a real-world financial situation. Her professionalism, expertise, and dedication to delivering high-quality work make her an invaluable asset." (June 2023) “Aanchal is our go-to consultant when it comes to business management. Right from research, analysis, content to visualizations, her work and dedication are incredible.” (March 2023) “Aanchal’s attention to detail is keen! We have hired her for many projects because of her superior project management. She will inundate all of your expectations.” (Jan 2023) “Aanchal was amazing! She has a real passion for what she does and literally went above and beyond the job requirements - it felt as though she treated the work as her own. I am so confident that she will not only meet your expectations but exceed them so much so that if you find you are not 100% happy, I will pay for your project with her.” (Nov 2022)
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Organizational Behavior
    Business Modeling
    Curriculum Development
    Financial Report
    Elearning
    Academic Content Development
    Industry Research
    Chartered Financial Analyst
    Management Consulting
    Employee Onboarding
    Company Research
    Procedure Manual
    Training & Development
    Equity Research
  • US$85 hourly

    • 5.0/5
    • (96 jobs)
    I am the #1 Health & Safety consultant on Upwork. My credentials are that I am a Certified Safety Professional (CSP) & certified Project Management Professional (PMP) and have been published in Marquis Who's Who in America. I am also an international award winning Health and Safety trainer. I have experience at several Fortune 500 companies in a corporate and field setting. I’m the best of the best when it comes to my knowledge and expertise driving strategic initiatives in workplace safety. I led the charge in creating the nation’s safest FedEx building by driving culture change. I have successfully helped clients in 8 countries and all 50 states in the United States. If you’re looking for top-tier global talent and knowledge around workplace safety, I’m your guy. I have extensive experience writing policies and procedures, as well as developing safety programs with huge ROI’s from the ground up. I have developed, designed and presented hundreds of safety trainings (in-person, elearning & virtual reality) that have been taken several million times by workers. I also have global experience effectively leading high value and high impact projects. Reach out to me to gain a leg up on safety at your company, and/or to assist with your project management needs. Examples of services I can expertly provide: ✓Advise on ergonomics best practices ✓Assist with OSHA compliance efforts ✓Authoring or reviewing safety manuals, policies, procedures ✓Be an SME for all of your OSHA or safety related inquiries ✓Blog article content creation on latest trending information in the health & safety industry ✓Consult you and your team on industry best practices for developing a world class safety culture ✓Create, develop and review safety related training content/courses & elearnings ✓Develop toolbox talks ✓Improve your project management tracking methods (Airtable expertise) ✓Incident investigation with root cause actionable findings ✓Inform and influence culture change with safety as high as c suite level ✓Provide coaching to your safety or operations team on best practices ✓Review and consult on best Safety Management System (SMS) platforms and features
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training Online LMS
    Instructional Design
    Regulatory Compliance
    Procedure Development
    Company Policy
    Project Management Office
    Environmental, Health & Safety Software
    Policy Development
    Article Writing
    Training & Development
    Workplace Safety & Health
    Human Resource Management
    Management Consulting
    Occupational Health
  • US$25 hourly

    • 4.6/5
    • (84 jobs)
    Hello, I'm Hafiz Syed, a full-time freelance eLearning Developer with 9 years of experience, and I’m here to help you create engaging, interactive online courses that resonate with your learners. I’m honored to hold a 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗕𝗮𝗱𝗴𝗲 on Upwork, representing the 𝗧𝗼𝗽 𝟭𝟬% of talent on the platform. 𝗛𝗼𝘄 𝗜 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂 𝗔𝗰𝗵𝗶𝗲𝘃𝗲 𝗬𝗼𝘂𝗿 𝗚𝗼𝗮𝗹𝘀: 𝟭. Content Refinement & Storyboarding: I’ll carefully examine your raw content to identify learning gaps and potential errors, then craft a clear, structured storyboard that guides the course delivery. 𝟮. Targeted Course Design: Your course will be tailored to meet specific goals and effectively engage your target audience. 𝟯. Interactive Experience Integration: I’ll incorporate elements like gems, points, 2D animations, and interactive features to enhance learner engagement, depending on the content type. 𝟰. Prototyping & Regular Updates: Based on our discussions, I’ll create an initial prototype to ensure we’re on the same track. Once approved, I’ll keep you updated regularly so you’re always in the loop. 𝗣𝗼𝗿𝘁𝗳𝗼𝗹𝗶𝗼 Take a look at my Portfolio for samples of my work. Please note that these are just generic samples and do not represent everything that is possible. I’m happy to discuss unique ideas for your project in an initial free meeting. 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗠𝗲 My clients appreciate my easy-going nature and the innovative ideas I bring to every project. I also take pride in educating my clients on the possibilities with available technologies. Feel free to check out my Upwork profile to see what my clients have said about their experience. 𝗕𝗲𝘀𝘁 𝗥𝗲𝗴𝗮𝗿𝗱𝘀, Hafiz S.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training Online LMS
    Training & Development
    HTML5
    Learning Management System
    Microsoft PowerPoint
    Storyboard
    Shareable Content Object Reference Model
    Elearning
    Adobe Captivate
    iSpring
    Articulate Storyline
    Compliance Training
    Course
    Instructional Design
    Online Instruction
  • US$28 hourly

    • 4.9/5
    • (15 jobs)
    Key Responsibilities: Collaboration: Partner with experts to curate tailored content for investigations. Course Development: Design engaging, visually striking e-learning modules. Content Relevance: Continuously ensure materials reflect the latest in investigative practices. Engagement Enhancements: Embed multimedia, quizzes, and evaluations to amplify user engagement. Diverse Adaptation: Tailor content for varied learning styles and proficiencies. Technical Integration: Adhere to SCORM standards for easy LMS integration. Quality Control: Conduct rigorous checks for course performance and learning efficacy. Continual Learning: Stay updated with the latest instructional design techniques and trends. Profile: Expert in crafting educational materials, optimizing content to modify learner behavior and enhance skills for achieving professional and academic objectives. Proficient in simplifying intricate teachings into effective, result-driven learning solutions. Skills: Instructional Design | Corporate Training | Facilitation | Learning Design e-Learning | Storyboarding | Visual Design | eBooks Platforms: Zoom | Adobe Connect | MS Office | PowerPoint Materials: Curriculum Development | Job Aids | Facilitator Guides | Learning Virtual Producer Authoring Tools: Camtasia | Articulate Storyline & Rise | Adobe Captivate Methodologies and Practices: Adult Learning Principles | SWOT Analysis | Training Needs | Coaching | ADDIE Model Gagne's 9 Instructional Events | e-Learning Theories Education: St. Louis University of Baguio: B.S Psychology (1996-2000) Alison: e-Learning Theories and Practice (October 2021) Services Offered: L&D Trainings Instructional Design & Curriculum Development Storyboarding & Articulate Course Creation e-Learning Material & e-Workbooks Guides: Facilitator & Participant Corporate Coaching User Manual Design & Development Professional Explainer Videos This version condenses the information, eliminates repetitions, and arranges data in a manner that's straightforward and easy to digest.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Training & Development
    Training Needs Analysis
    Content Planning
    Content Research
    Business Writing
    Subject-Matter Expertise
    Writing
    Training Online LMS
    Content Writing
    Graphic Design
    Curriculum Development
    Course Creation
    Elearning Design
    Instructional Design
    Training Presentation
  • US$68 hourly

    • 4.7/5
    • (89 jobs)
    **Featured on Upwork website to represent the customer service category** ** Featured in the "10 Upwork Profile Examples That Will Help You Get Clients" article ** ** Featured on Upwork's LinkedIn, Facebook, and Instagram accounts ** **Featured on Upwork "Upwork Unveils Top 10 Most In-Demand Skills for Technology, Marketing, and Customer Service Independent Talent in 2022"** **Featured on Yahoo Finance - link in LinkedIn profile** **Featured speaker in CXCollective in the Zone - link in LinkedIn profile** Hello, Thank you for checking out my profile, here is a quick overview of my skills and strengths. I am well organized, efficient, and self motivated. The key to my success has been to learn quickly and to then reach for a higher personal and professional standard by seeking additional responsibilities. I worked in the retail industry for over 10 years as a Manager for companies such as Kenneth Cole, Calvin Klein, Bebe, and Pac Sun. I then joined Upwork and have done customer service management, training program management, and operations development on Upwork for over 9 years and was selected to be the sole representative for the entire customer service category for Upwork. I have designed and implemented training programs using eLearning and self-paced modules. I have overseen quality analyst performance and held regular calibrations to align on interpretation of policies and procedures and identify opportunities to improve support agent experiences I have also built Help Center and Knowledge Base, macros, SOPs and internal processes, thus addressing operational inefficiencies and inconsistency, and improving customer experience and CSAT scores. I also have designed multiple Train the Trainer programs, playbooks, and facilitator’s guide to create more flexibility and autonomy for new trainers. My genuine interest in building world class support teams and maintaining a high level of standards has led me to become successful in my role as a Training and Performance/ Customer Success Manager. My goal has always been to exceed the expectations of both my employer as well as my customer. Although the above is only a brief snapshot, this philosophy has served me well in my professional career. Please note I am only open to management opportunities.
    vsuc_fltilesrefresh_TrophyIcon Training & Development Professionals
    Business with 10-99 Employees
    Zendesk
    Phone Support
    BigCommerce
    Customer Satisfaction
    Project Management
    Customer Service
    Quality Control
    Employee Training
    Training & Development
    Compliance Training
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