You will get a highly COMPETENT Customer Support EXPERT for your business

Elmelda K.
Elmelda K. Elmelda K.
4.8
Top Rated

Let a pro handle the details

Buy Customer Support services from Elmelda, priced and ready to go.

You will get a highly COMPETENT Customer Support EXPERT for your business

Elmelda K.
Elmelda K. Elmelda K.
4.8
Top Rated

Select service tier

  • Delivery time 7 days
  • Number of Hours of Work 7
    • Scriptwriting
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
7 days delivery — 25 Jul 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Elmelda gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Customer Support services from Elmelda, priced and ready to go.

Project details

I have Excellent communication and presentation skills and do possess an excellent command of both written and spoken English. I'll be glad to become the first point of contact for your customers who have questions or issues with your product or service and provide the necessary assistance based on your advise.

I will offer solutions as follows;
1. Manage incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
2. Help Generate sales leads.
3. Identify and assess customers’ needs to achieve satisfaction.
4. Build sustainable relationships and trust with customer accounts through open and interactive communication.
5. Handle customer complaints, provide appropriate solutions and alternatives, then follow up to ensure resolution.
6. Take the extra mile to engage customers and always maintain a warm and friendly tone.

Please reach out and let's discuss your project, and I will get back to you ASAP!

-Elmelda
Purpose
Business
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness
Language
English
What's included
Service tiers Starter
US$70
Standard
US$150
Advanced
US$250
Delivery time 7 days 15 days 30 days
Number of Hours of Work
71530
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
4.8
74 reviews
84% Complete
14% Complete
1% Complete
1% Complete
1% Complete
(0)
Rating breakdown
Availability
4.9
Deadlines
4.8
Skills
4.7
Cooperation
4.9
Quality
4.6
Communication
4.9

AG

Andrew G.
5.00
14 Jun 2024
MSFT362 - Global Research Study (High Volume)

JC

Junaid C.
5.00
23 Mar 2024
Virtual admin

CP

Christina P.
5.00
15 Feb 2024
Social Media Virtual Assistant Elmelda helped me generate more leads on instagram, her English is superb - she is able to engage effectively with prospective leads.

JB

JD B.
4.00
22 Nov 2023
Data entry from web page into google spreadsheet template

DG

Dianna G.
4.80
6 Sept 2023
Experience B2B Lead Generation Specialist
Elmelda K.

About Elmelda

Elmelda K.
Virtual Assistant | Lead Generation | Sales & Marketing
100% Job Success
4.8  (74 reviews)
Nyeri, Kenya - 11:16 pm local time
Want to have your to-do list sorted out real quick, in terms of Email Marketing, Internet Research, Social Media Marketing, Social Media Management, Lead Generation, Data Entry, Customer Support, Email Handling, and other Virtual Assistant/Administrative Support Tasks? Then, you want to work with the best Upwork player, to help you scale things up. With over 5 years of VIRTUAL ASSISTANCE experience, I will help you create solutions for your business.

***WORKING WITH ME YOU WILL DEFINITELY***
*STOP STRUGGLING to complete your daily work schedule. I will help you handle your calendar, business data, CRM, and any other daily admin-based tasks at hand.
* STAY AHEAD in terms of marketing/selling your product/service through social media. I will help reach out to potential clients through DMs and posting valuable, engaging content that drives conversations, thus increasing conversion rates. CONSTANT FOLLOW-UP will be necessary here.
* SAVE TIME sourcing for potential clients. I will help you build a list (on a spreadsheet) of potential customers through research and data scraping.
* FIND IT EASY to generate leads (inbound/outbound). This is through the creation of personalized 1st icebreaker email lines and email sequence templates/scripts.

***HERE'S A LIST OF BUSINESSES I'VE WORKED WITH***
* Bosschicks Empire – Social media marketer and customer support expert
* Netmonita.com – Marketing campaign analyst
* Tarajii Insurance Agency – Admin Assistant
* Muva Technologies Ltd (muva.tech) – Social media content creator
* Amori Ltd – content writer
* Renner Realty – Research and data entry specialist
* Curatively Media – Lead generator (cold emailing)
* iwillteachyoutoberich.com - Virtual assistant


***PLEASE SEE A FEW TESTIMONIALS FROM MY PREVIOUS CLIENTS***
1) "Elmelda came through with a webpage content write-up on the first write-up with my own notes and doing research on the topic first before she did my piece. I have used her a couple of times and each time, I've been happy with her service. She is very conscious about the time she spends and the quality that she provides".

2) "Elmelda is a very skillful researcher - she completed our project on time and I am pretty satisfied with her results and her overall performance. Would hire Elmelda for similar future projects".

3) "Elmelda helped me generate more leads on Instagram, her English is superb - she is able to engage effectively with prospective leads."

Now, let's talk about your project :) Shoot me a message and let's have a chat and see if are a good fit to work together.

Best,
Elmelda





Steps for completing your project

After purchasing the project, send requirements so Elmelda can start the project.

Delivery time starts when Elmelda receives requirements from you.

Elmelda works on your project following the steps below.

Revisions may occur after the delivery date.

Step 1

Please purchase project.

Step 2

Please provide the project requirements.

Review the work, release payment and leave feedback for Elmelda.