You will get an Expert Customer Service Representative

Fareed N.
Fareed N. Fareed N.
4.9
Top Rated

Let a pro handle the details

Buy Customer Support services from Fareed, priced and ready to go.

You will get an Expert Customer Service Representative

Fareed N.
Fareed N. Fareed N.
4.9
Top Rated

Select service tier

Starter

3-Day Customer Service 4 hours a day for 3 days Customer Service

  • Delivery time 3 days
  • Number of Hours of Work 12
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
3 days delivery — 22 Jul 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Fareed gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Customer Support services from Fareed, priced and ready to go.

Project details

Need a Great CUSTOMER SERVICE REPRESENTATIVE?

Ready to delegate your CUSTOMER SERVICE SUPPORT SYSTEM?

➤ With a team of highly professional agents, I provide 24/7 PREMIUM CUSTOMER SUPPORT SERVICES:

✅ Customer Service Agent(E-mail and Live Chat)
✅ Social Media Engagement Agent
✅ Product listing ( Amazon and E-commerce)
✅ Customer exchange, refund, and tech support needs
✅ Keep an Excel record of bookings, orders, exchanges, and refunds.

➤ WHY ME?

✅ Years of Experience
✅ Quick Responses
✅ Quality Output
✅ Fluent in English and Project Understanding
✅ Affordable Price

➤ PLATFORMS WE EXCEL IN:

✅ Ticket Support Systems (Zendesk, Freshdesk, Helpdesk, Gorgias, etc.)
✅ Chat Support (LiveAgent, Slack, Whatsapp, Gmail, Discord, etc.)
✅ Social Media (Facebook, Twitter, Instagram, LinkedIn, etc.)

I am very well experienced in customer handling in a different fields. I will assist you in managing customers in the best way .100% satisfaction guaranteed.

FYI: Accepting Long-Term/ Permanent Jobs!

Thank you!
Best Regards
Muhammad Fareed Nazir
Purpose
Business
Industry
Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Environmental, Events Planning, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Nonprofit, Real Estate, Software, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & Publishing
Language
English
What's included
Service tiers Starter
US$80
Standard
US$275
Advanced
US$999
Delivery time 3 days 5 days 30 days
Number of Hours of Work
1240172
Scriptwriting
-
-
-
Summary Report
Social Media Replies
Email Support
Live Chat Support
4.9
135 reviews
96% Complete
3% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
Rating breakdown
Availability
4.9
Deadlines
4.9
Skills
4.9
Cooperation
4.9
Quality
4.9
Communication
4.9

CL

Colin L.
5.00
15 Jul 2024
Seeking Talented Graphic Designer for Logo Creation Fareed was great to work with! He was timely and presented me with everything I asked of him. I will definitely be working with him in the future if the opportunity presents itself.

AA

Araceli A.
4.00
26 Jun 2024
Logo This was my first time using upwork. I am happy with the work and got what I needed.

GH

Grayson H.
5.00
26 Jun 2024
Develop New Company Logo/Brand Fareed was professional, responsive, and creative. He completed the project timely and completely.

JE

Jeremy E.
5.00
23 Jun 2024
Animation Updates

DR

Desiree R.
5.00
21 Jun 2024
Logo Design
Fareed N.

About Fareed

Fareed N.
Experienced Customer Service/ Admin Assistant And Ecom Store Manager
99% Job Success
4.9  (135 reviews)
Karachi, Pakistan - 2:24 am local time
I am Muhammad Fareed with 5 years of experience in Shopify management including product listing, order processing, and customer support. Having worked as a Shopify VA for many good stores in the past has equipped me with the appropriate skills and attitude to take challenges head-on, work in various roles, and welcome new things with no fear of the unknown. What I can do for you:

✅Finding top-trending and winning products through my own methods or specified by you
✅Finding winning products for Google Shopping
✅Using spy tools such as Adspy, viral-vault etc.
✅Adding Products through Oberlo/Dropified or manually
✅Removing Chinese text, logos, and watermarks from images with the help of Photoshop
✅Write compelling and attractive titles for products
✅Writing/Copywriting Search Engine Optimized Product Descriptions
✅Setting up variants, tags, collections, prices etc.
✅Importing reviews through CSV or other Shopify apps
✅Order processing/fulfilment through Oberlo/Dropified/CSV/Mass Fulfil or manually
✅Searching for alternate suppliers on Aliexpress/eBay/Amazon if the supplier goes out of stock or offers expensive prices
✅Coordinating with suppliers regarding disputes and damaged items
✅Placing disputes with suppliers if product delivery failed or received in a damaged condition
✅Coordinate with suppliers regarding refund and exchange
✅Handling customer tickets through Zendesk, Freshdesk, and Live Chat
✅Reaching customers in a very professional and persuasive manner
✅Responding to customers regarding order queries/refunds/cancellations/address issues etc.
✅Providing unsatisfied customers with coupons, replacements, and special offers
✅Responding to customer’s disputes on payment gateways
✅Experienced in Microsoft Excel
✅Well-Experienced in Photoshop
✅Fluent in English Language
✅Attention to every little detail

Apps I am experienced with:
✅Trello
✅Slack
✅Oberlo
✅Dropified
✅Google Sheets
✅CJ Dropshipping
✅Canva
✅BeFunky
✅Gorgias
✅Zendesk
✅Freshdesk
✅Adobe Photoshop
✅Adobe Premier Pro

Why me:
✅24/7 availability
✅Stick to deadlines
✅Always reliable
✅Always proactive
✅Take care of client's business as my own
✅Eager to learn

Steps for completing your project

After purchasing the project, send requirements so Fareed can start the project.

Delivery time starts when Fareed receives requirements from you.

Fareed works on your project following the steps below.

Revisions may occur after the delivery date.

Discussion

Discuss with the client the list of requirements to deliver the project successfully

Working on the project

Start working on the project based on the client's requirements

Review the work, release payment and leave feedback for Fareed.