You will get Exceptional Live Chat and Pro Customer Support crafted for your business

Ahmad A.
Ahmad A. Ahmad A.
5.0
Top Rated

Let a pro handle the details

Buy Customer Support services from Ahmad, priced and ready to go.

You will get Exceptional Live Chat and Pro Customer Support crafted for your business

Ahmad A.
Ahmad A. Ahmad A.
5.0
Top Rated

Select service tier

Starter

Shared agents will be working on multiple projects at the same time.

  • Delivery time 1 day
  • Number of Hours of Work 8
    • Social Media Replies
    • Live Chat Support
1 day delivery — 22 Jul 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Ahmad gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Customer Support services from Ahmad, priced and ready to go.

Project details

Greetings! I'm Ahmad Khan, bringing 7+ years of expertise as a Live Chat Agent on Upwork. I specialize in delivering top-tier customer support through various channels, including:

Please find the below service which I can assist you with:
Chat Support: Real-time assistance during a single shift.
Ticket Support: Efficient management of customer tickets.
Call Support: Friendly and effective phone support.
Additionally, I offer virtual assistance for comprehensive support.

I can assist you with general customer queries, lead generation, client service management, and weekly reports. My services are fully customizable to meet your unique needs. Choose me for dedicated customer support and elevate your service experience.

Contact me today to discuss tailored support packages and enhance your customer support on Upwork.

Let's connect!
Purpose
Business
Industry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Data Analytics, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & Publishing
Language
English
What's included
Service tiers Starter
US$30
Standard
US$50
Advanced
US$130
Delivery time 1 day 1 day 1 day
Number of Hours of Work
888
Scriptwriting
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Summary Report
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Social Media Replies
Email Support
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Live Chat Support

Frequently asked questions

5.0
16 reviews
100% Complete
1% Complete
(0)
1% Complete
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1% Complete
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1% Complete
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Rating breakdown
Availability
5.0
Deadlines
5.0
Skills
5.0
Cooperation
5.0
Quality
5.0
Communication
5.0

DM

Dawn M.
5.00
10 Jul 2024
Help forwarding emails to gmail Incredibly patient and persistant man.
I will definitely be working with him again.
So happy I found him to help with my email issue

MD

Make A D.
5.00
18 Jun 2024
Operations Consultant

LM

LAURA M.
5.00
12 Jan 2024
Tech Savy Assistant

KD

Kimberly D.
5.00
8 Dec 2023
Looking For Customer Experience Maverick For D2C Skin Care Start Up [See Incentive!] Hey Ahmad!

It seems like we just have to part ways. It's just not working with us and our standards.

CK

Cora K.
5.00
31 Jan 2023
Experienced virtual assistant needed for customer emails, calls and social media inquiries It was great working with Ahmad! He’s very kind, motivated and responsive. Will definitely be utilizing his services again 😊
Ahmad A.

About Ahmad

Ahmad A.
Customer Service Representative/ Live Chat / Email / Virtual Assistant
100% Job Success
5.0  (16 reviews)
Lahore Cantt, Pakistan - 2:25 pm local time
I have 7 plus years of experience in Customer Services, Virtual Assistance, and Operations Management. 👨‍💻

I have provided excellent services to clients worldwide, that includes Live Chat Support, Email Support, Ticket, and Phone Support. Throughout my experience, I have developed a sense of skills in converting negative situations into positive ones by remaining calm and positive and by showing empathy and understanding toward customers. Also, I have great time management skills and I have the ability to handle pressure.

I also provide a wide range of Administrative tasks which includes:
✔ Order Processing, ✔ Handling PayPal and Klarna disputes, ✔Internet Research, and ✔ Social Media Handling.

Customer Services Software that I have used:
✔ Zendesk, ✔Zoho Mail, ✔ Gorgias, ✔ Tawk.to, ✔ LiveChatInc, ✔ Intercom, ✔Comm100 ✔Gmail, ✔Big Commerce.

Tools and Internal communication software:
✔ Slack, ✔Skype, ✔ Shopify, ✔ Alibaba, Google Docs, ✔ Excel, Google Spreadsheet.

I am eager to learn about products and services in order to deliver the best possible customer service.

Feel free to contact me as I am fully available for a quick call, let's start building a long-term relationship.

Steps for completing your project

After purchasing the project, send requirements so Ahmad can start the project.

Delivery time starts when Ahmad receives requirements from you.

Ahmad works on your project following the steps below.

Revisions may occur after the delivery date.

Project Delivery Phases

1. Setup a Meeting. 2. Learning phase. 3. Implementation. 4. Transcripts and Monitoring. 5. Result Delivery.

Review the work, release payment and leave feedback for Ahmad.