You will get Customer Service, Live Chat Support For Any Business

Umayer S.
Umayer S. Umayer S.
4.9
Top Rated

Let a pro handle the details

Buy Customer Support services from Umayer, priced and ready to go.

You will get Customer Service, Live Chat Support For Any Business

Umayer S.
Umayer S. Umayer S.
4.9
Top Rated

Select service tier

Trial work Up-to 2 hours

Customer service, Email, Social media Chat support, For any business

  • Delivery time 1 day
  • Number of Hours of Work 2
    • Social Media Replies
    • Email Support
    • Live Chat Support

1 day delivery — 17 Jul 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Umayer gets paid once you are satisfied with the work.

Let a pro handle the details

Buy Customer Support services from Umayer, priced and ready to go.

Project details

Hi there,

I have worked as a customer service representative for over six years.

In my career, I mostly served in the E-Commerce business. Besides that, I also served electronics websites, Real state, etc.

I provide 24hr/365-day Customer service for any business via Email, LiveChat, Zendesk, Freshdesk, Facebook, Instagram, etc.

Please find the below service which I can assist you with:

**Customer Service (Social Media, Email, and Live Chat)
**E-commerce Support
**Store management
**Fulfillment via AliExpress, Oberlo, DSers, CJ Dropshipping, and Eprolo
**Customer exchange, refund, and chargebacks
**Product Listing
**Keep a record of the progress


You will get the following:

**Quick Responses
**High-Quality Work
**On-time delivery
**Accuracy and Trust

I am well experienced in customer handling in different fields. I will assist you to manage customers in the best way.

FYI: Accepting Long-Term/ Permanent Jobs!

Best,
Umayer.
Purpose
Business
Industry
Ecommerce, Education, Engineering, Fashion & Apparel, Lifestyle, Manufacturing & Storage, Real Estate, Software, Telecommunications, Travel & Tourism, Writing & Publishing
Language
English
What's included
Service tiers Starter
US$25
Standard
US$29.60
Advanced
US$131.50
Delivery time 1 day 10 days 15 days
Number of Hours of Work
23060
Scriptwriting
-
-
-
Summary Report
-
-
-
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+US$5

Frequently asked questions

4.9
37 reviews
92% Complete
5% Complete
1% Complete
(0)
3% Complete
1% Complete
(0)
Rating breakdown
Availability
4.9
Deadlines
4.8
Skills
4.9
Cooperation
4.8
Quality
4.9
Communication
4.8

RA

Randall A.
5.00
1 May 2024
You will get amazing facebook business page Umayer did quick and excellent work. Very thorough to explain.

IK

Ilyas K.
5.00
19 Aug 2023
Data Entry - Review Receipts/Invoices and Copy to Excel Sheet

MM

Maternity M.
5.00
7 Aug 2023
Copy/Paste 420 Reviews Data Entry for Website Friendly. highly recommended and would work with again.

YW

Yichuan W.
5.00
27 Apr 2023
Managerial response to online review task C-2 Excellent work!!

YW

Yichuan W.
5.00
20 Apr 2023
Managerial response to online review task A-2
Umayer S.

About Umayer

Umayer S.
Experienced Customer Service & Virtual Assistant
98% Job Success
4.9  (37 reviews)
Dinajpur, Bangladesh - 7:16 pm local time
Hi, I'm very expert in handling critical customers and critical problems. I was in the top 10 ranking on the Upwork test.(Customer service)

I have 5+ years of experience in the following fields.⬇️

✔Email Support Experience in/with:
› Gmail
› Zendesk
› Freshdesk
› Zoho
› Outlook
› Gorgias

✔Chat Support Experience in/with:
› Facebook messenger
› Instagram
› Freshchat
› Tidio

✔Shopify Experience:
› Manual order fulfilment
› Processing refunds
› Creating new orders
› Creating discounts
› Drop shipping

✔I'm Familiar With:
› E-Bay
› Amazon
› Asana
› Slac-k
› Social Media
› Oberlo
› Google apps such as sheets/docs

🟢 Typing Speed 45-65 WPM
🟢 Expert in MS Word, MS Excel, and MS PowerPoint


✳️✳️You'll Get From me:

✅24/7 Assistance
✅On-Time Delivery
✅Quick Response
✅Super Accurate Output
✅Reliable and trustworthy

Rest assured you'll never be disappointed with my service!!

Looking forward to hearing from you. Thanks!

Steps for completing your project

After purchasing the project, send requirements so Umayer can start the project.

Delivery time starts when Umayer receives requirements from you.

Umayer works on your project following the steps below.

Revisions may occur after the delivery date.

Full e-mail customer service operation

✔I'll respond to: 1.Product Inquiries 2. Managing refunds, returns, exchanges, and disputes. 3. Order tracking, cancellations 4. Contacting with Suppliers (If required) ✔Social Media Moderation -respond to comments - Hide negative comments

Review the work, release payment and leave feedback for Umayer.