Community Moderator with German

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- Native/Professional level in the desired moderation language - German, for Switzerland, Austria and Germany
- Fluent in English as all our reports and internal conversation will be in English
- A background in Market Research and Qualitative Research (experience of coding qualitative text would be a plus)
- Based in the country of interest (but not compulsory)
- Charismatic and positive attitude towards participants and Catalyx team   

Role once community is live:

Each community lasts between 2 – 3 weeks approximately, it may extend for various reasons. While the community is live you will need to:

- Receive a full training on the platform (Approximately 1h)
- Translation: The CM will be requested to test the set up of the community in the corresponding language and adjust/tweak the text when needed. (Translations will be provided, with small word/sentences exceptions due to last minute client changes.)
- Community Moderation: (Detailed CM Training)
- Encourage discussions amongst participants based on the weekly activity guidelines. -
- Answer any questions the participants might have. Sending targeted personalized e-mails.
- Probing on participants' comments and making sure you gather the relevant data according to the community’s objectives.
- Cleaning invalid responses and tracking target numbers (e/g desired final completes)
- Send goodbye message just before closing community

Once community is closed:

Content analysis and report writings: perform content analysis, download the Catalyx team on the community feedback (during weekly or bi-weekly connects) and prepare weekly reports in English highlighting trends and consumer insights in relationship to the community objectives and weekly activities to deliver a final report based on community outcome, filling in provided templates with relevant data. Corresponding templates and briefs will be provided per each community.
  • Less than 30 hrs/week
  • 1-3 months
  • Intermediate
    Experience Level
  • $25.00-$30.00
  • Remote Job
  • Ongoing project
    Project Type

Skills and Expertise

Community Management Services
Community Moderation
Content Moderation German Community Engagement Market Research Report Writing
+ 3 more

Activity on this job

  • 5 to 10
    5 to 10
  • 15 days ago
    Last viewed by client
    15 days ago
  • 3
  • 21
    Invites sent
  • 15
    Unanswered invites

About the client

Member since Nov 3, 2022
  • Bulgaria
    3:25 am
  • 2 jobs posted
    0% hire rate, 1 open job
  • Member since Nov 3, 2022

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