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Customer Service need to call restaurants and read food orders

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Do you like to eat? What am I saying, of course you do! We all like to eat, but don't always have
the time to cook. If you're in the mood for a plate of moo-goo-gai pan or a mouth watering smothered burrito with black bean salsa, SimpleMenu's online food ordering tool satisfies all of our client's cuisine cravings

About Us
We power restaurants  nationwide with an online ordering website that allows customers to order food directly from their website. We have been in business for 10+ years and are a team of 20 people.

Your responsibilities will include
1)  Calling restaurants and reading out orders placed over the phone
2) Handling  any issues restaurants has raised.
3)  Handling inbound calls from customers who has placed orders over the phone
4)  Handing payment issues with out restaurant partners
5)  Escalating issues to the upper management.
6) Notating  on the CRM  

You want to work with us because
1) You are looking to grow in a company
2) We offer yearly raises based on performance
3) You will be working one on one with a  q&a analyst
4) You like to work with a winning team
5) You would like to offer new ideas to help the company grow

Once hired you will be trained by the CEO and manager of the company. You will be working directly with the manager.

We're excited about you because…
You have excellent communication skills
You are motivated to make things happen
You are a team player
You have a  solid  high speed internet connection
You have a positive attitude regardless of any circumstances
You have experience using CRM systems
You have experience telemarketing and doing cold calls

How to Apply

• Please send a quick recording of your self -
• A picture of your current office set up is a big plus
• A screenshot of your computer performance and internet speed (
       • Updated Resume with references of your previous employer/supervisors

We read and review all proposals regardless if you are new to upwork or if you have been with up work for 10 years. All proposals are treated equally.

When applying please include any similar experience you have had in the past doing Cold Calling and Telemarketing, and what makes you a fit for the role.

  • Less than 30 hrs/week
  • More than 6 months 6+ months
    Project Length Duration
  • Intermediate
    I am looking for a mix of experience and value Experience Level
  • $15.00-$20.00
  • Remote Job
  • Contract-to-hire
    This job has the potential to turn into a full time role

Skills and Expertise

Cold Calling Telemarketing Outbound Sales Sales Interpersonal Skills Scheduling Direct Sales Customer Service Customer Support Phone Support

About the client

Rating is 4.945190754 out of 5.
4.95 of 30 reviews
  • United States
    Flushing 11:15 pm
  • 929 jobs posted
    8% hire rate, 37 open jobs
  • $104K total spent
    78 hires, 12 active
  • $5.28 /hr avg hourly rate paid
    19,602 hours
  • Tech & IT
    Mid-sized company (10-99 people)
  • Member since Dec 6, 2011
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