Virtual Assistant / VA for Customer Support and Operations

Posted last month
Worldwide

About Us:
We are a small hotel operator seeking a highly organized and proactive bilingual Virtual Assistant to support our hotel operations. This role requires fluency in both Spanish and English and offers the opportunity to work remotely with our international team.

Job Description:
Your responsibilities will include managing bookings, handling customer inquiries, liaising with on-site staff, and ensuring all guest needs are met efficiently.

Key Responsibilities:

- Manage communications across various channels, including email, WhatsApp, and social media.
- Coordinate with on-site hotel staff to ensure seamless service delivery and address any operational challenges.
- Assist with scheduling, staffing, and payroll management for hotel personnel.
- Maintain records of hotel operations, including guest bookings and expenses.

Qualifications:

* Proficient in Spanish and English, both written and verbal.
* Proven experience as a virtual assistant, administrative assistant, or similar role, preferably in the hospitality industry.

What We Offer:

* Competitive salary and performance bonuses.
* Flexible working hours and the opportunity to work remotely.
* A supportive and inclusive work environment.

  • Less than 30 hrs/week
    Hourly
  • Intermediate
    Experience Level
  • $5.00

    -

    $15.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
  • Contract-to-hire
    This job has the potential to turn into a full time role
Skills and Expertise
Virtual Assistance Email Communication
+ 5 more
Activity on this job
  • Proposals:
    50+
  • Last viewed by client:
    4 weeks ago
  • Hires:
    1
  • Interviewing:
    6
  • Invites sent:
    10
  • Unanswered invites:
    3
About the client
Member since Dec 5, 2016
  • United States
    San Francisco 3:52 AM
  • 25 jobs posted
    88% hire rate, 2 open jobs
  • $74K total spent
    46 hires, 8 active
  • $22.15 /hr avg hourly rate paid
    2,571 hours

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