Workforce Analyst

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WFM professional with a background on supporting different LOB - Voice (Inbound& Outbound), Emails, & Chats. Has broad knowledge in using various wfm tools e.g IEX, CMS, Verint, LiveOps, Bundle Dealer, Salesforce, Talkdesk, Teleopti, Console, Ujets & Presence.

Pioneered three different programs; specialized in data presentation, data analysis, reports, templates and dashboard creation using excel and knowledge on using Alteryx.

Experienced in dealing directly with different clients from VP to a Supervisor level.

With years of experience; is very keen and committed to deliver quality results.
  • More than 30 hrs/week
  • 6+ months
  • Expert
    Experience Level
  • $10.00-$30.00
  • Remote Job
  • Ongoing project
    Project Type

Skills and Expertise

Data Analysis Microsoft Excel Business Analysis
+ 1 more

Activity on this job

  • 10 to 15
    10 to 15
  • 5 days ago
    Last viewed by client
    5 days ago
  • 0
  • 0
    Invites sent
  • 0
    Unanswered invites

About the client

Member since Oct 27, 2022
  • Philippines
    11:47 am
  • 1 job posted
    0% hire rate, 1 open job
  • Member since Oct 27, 2022

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