Find the best Customer Service jobs
It takes just one job to develop a successful relationship that can propel your career forward.
Find Work Want to hire a Customer Service?
Professionals on Upwork rate clients
4.9/5
on average from 2M+ reviews
Trusted by
Check out a sample of the 1,982 Customer Service jobs posted on Upwork
Less than 30 hrs/week
Hours needed
1 to 3 months
Duration
Entry
Experience Level
Do you have a Tech Support background? Do you enjoy work-from-home and flexible schedules? We are seeking Mod Contractors to join our n…
Less than 30 hrs/week
Hours needed
Less than 1 month
Duration
Intermediate
Experience Level
Hello, I am finishing up some final touches on a baby teething toy that I designed. Considering it is a baby teething toy, I would li…
30+ hrs/week
Hours needed
More than 6 months
Duration
Intermediate
Experience Level
Job Summary: The Operations Specialist is responsible for managing all operational aspects of HIPSTR and is responsible for ensuring…
Less than 30 hrs/week
Hours needed
More than 6 months
Duration
Entry
Experience Level
We are looking for motivated people who want to Book Travel remotely, from home. Choose your own hours; Full or Part-time. Commission-b…
30+ hrs/week
Hours needed
More than 6 months
Duration
Expert
Experience Level
We are looking for professional individuals who are determined to make sales. You must have 2 months of experience chatting & selling…
30+ hrs/week
Hours needed
More than 6 months
Duration
Entry
Experience Level
If you are searching for your next adventure in your professional life, we may have the perfect position for you as a travel agent on o…
Less than 30 hrs/week
Hours needed
3 to 6 months
Duration
Expert
Experience Level
Looking for someone to handle the DMs and posting on an onlyfans account. Commission based pat.
$100
Fixed Price
Expert
Experience Level
Pay: $100 (Increase based on performance) This opportunity has the potential for full-time employment and offers additional compensatio…
Less than 30 hrs/week
Hours needed
Less than 1 month
Duration
Entry
Experience Level
- I need you to call in two different e-commerce companies and pretend that you are a regular customer. - Ask questions listed down be…
Less than 30 hrs/week
Hours needed
1 to 3 months
Duration
Entry
Experience Level
Leads client engagement and project management from a relationship-building and delivery standpoint. Responsible for building and nurtu…
can earn $19–$35/hr.
$19 $35
Median hourly rates (USD)
How to Become a Freelance Customer Service Representative
Are you an effective communicator with a passion for helping others and solving problems? You may have what it takes to become a freelance customer service representative on Upwork.
What does a customer service representative do?
Customer service representatives are the face of a business or organization. They educate customers on products and services, manage customer complaints, process returns, and perform other tasks required for a business to maintain a healthy relationship with its customers.
Whether it's via call center, email, or live chat, customer support agents must be able to respond to questions and complaints in a friendly and professional manner. These problem solvers can address customer concerns in real time, remaining patient and collected even in the face of angry customers.
What skills are needed for a customer service representative?
The minimum qualification to become a customer service representative is typically a high school diploma or equivalent. Common skills a customer service agent should possess include:
- Attention to detail
- Problem-solving
- Strong written and verbal communication
- Industry- or product-specific customer service experience
- Familiarity with customer relationship management (CRM) apps (e.g., Salesforce, HubSpot)
- Ability to work from home in a quiet space
Should I get a customer service certification?
In addition to developing your customer service skills, obtaining a professional certification in customer service can help your Upwork profile stand out. Some popular customer service certifications include:
- Certified Customer Service Professional (CCSP) by the National Customer Service Association (NCSA)
- Certified Customer Experience Professional (CCXP) by the Customer Experience Professionals Association (CXPA)
What are the job responsibilities of a customer service representative?
Common customer service representative job responsibilities include:
- Answering customer questions via email, live chat, and telephone
- Troubleshooting customer complaints and issues in real time
- Collecting customer information and submitting support tickets for technical support
- Assisting customers with purchases, payment processing, and returns
- Managing customer relationships via a CRM platform
Think you have what it takes to reach the top percentile of customer service representatives on Upwork? Sign up on Upwork today!
Eager to learn more about customer service jobs on Upwork? Check out these additional resources:
Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this section. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.
Your next job starts right here
Set up a free profile to showcase your skills, experience, and desired pay rate to clients. You choose the payment method that's best for you to easily get paid for your work.
Find WorkGives you security and peace of mind