Referrals help spread job opportunities

When you decline a job invite, you can refer a friend or search for a freelancer who might be a good fit.

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One small action makes a big difference

Whether you're a seasoned professional who gets more invites than you can handle (lucky you!) or you're still starting out on Upwork, referring someone for a job invite is a quick action that goes a long way to share opportunities.

What's so special about a job referral?

A single referral can have wide-reaching impacts:

It helps a fellow freelancer find work.
It helps a client find the right fit for their job.
It shows a client that you understand your field of expertise and helps maintain your relationship.
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Frequently asked questions

Who can send a referral?

We're testing referrals with a limited amount of freelancers to make sure this works as intended, but eventually our plan is that every freelancer on Upwork will be able to refer someone for job invites.

Any freelancer who is randomly included in our initial test will have the option to decline and refer a freelancer on job invites.

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Who can I refer to a job?

For now, you can only refer freelancers on Upwork to a job invite. If you know someone, that's great! Otherwise, you will have the option to search for a freelancer if you’d like to do so—you can also just decline.

You can only refer one person per job, so make sure they're a good fit. You can also leave a message for the client to explain why you're recommending a freelancer.

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How do I send a referral?

When you decline a job invite, you will have the option to refer another freelancer on Upwork.

To refer a freelancer, simply paste their profile URL or the email that is associated with their account. If the email is not associated with an Upwork account, they will not receive the referral.

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How do referrals affect my profile?

Declining a job and referring a freelancer does not affect your JSS. It will affect the response time that displays on your profile just like declining a normal invite. The action taken by the freelancer you refer will have no impact on your profile.

If you receive a referral, you will have the option to accept or decline the invitation, and it will affect your response time just like a normal invite.

Your response time displays on your profile to communicate to clients how fast you typically accept or decline invites:

  • < 24-hour response time: You accept or decline most invitations within the first day.
  • < 3-day response time: You accept or decline most invitations within several days.
  • 3-day response time: You don't accept or decline most invitations within several days.

Whether you receive an invite from a client or a referral from another freelancer, accepting or declining within 24 hours looks professional to clients and helps them know who is available.

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Where can I see my referrals?

Go to your My Proposals page and select the Referrals tab to see:

  • jobs freelancers referred you for
  • freelancers who you referred to jobs, along with the status of their job invitation so you can see the impact of your actions
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Is there an incentive for referring freelancers?

Referring a freelancer does not include a monetary bonus, but a referral can be helpful to both freelancers and clients:

  • It helps a fellow freelancer find work.
  • It helps a client find the right fit for their job.
  • It shows that you understand your field of expertise and helps maintain your relationships with the clients.
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Why did I receive a referral from someone I don't know?

This is a good thing! When a freelancer declines a job invite, they have the option to search for a freelancer to refer for the job. That means they considered who the client was looking for, and when they saw your profile they thought you would be a good fit for the work described.

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Do referrals cost Connects?

No. Just like a normal job invite, accepting an invitation from a referral does not cost Connects.