Jessilyn F.

Jessilyn F.

Makati CityPhilippines
Job Success
Top Rated

eCommerce Project Manager

🏆 Top Rated PLUS 🏆 Hello and welcome to my profile! My name is Jessilyn Forte, 29 years old from the Philippines. I'm an ENFJ-A type of individual according to the Myers-Briggs Personality test. A strong extrovert; I enjoy spending time with people and helping them. I'm often described as warm, affectionate, and supportive, which makes me a great team player and leader. I have Customer Service and Communications Specialist background for both Business to Consumer and Business to Business interactions from my 5 years working for fast paced multi-national companies such as JP Morgan Chase & Co., Comcast and Google as from 2010 to 2015. I decided to work remotely in 2016 and got into the eCommerce Industry. Since then, I have worked as a remote/virtual Project Manager in team environments, with extensive focus on eCommerce Operations. My tasks revolved around ensuring smooth day to day flow of our Customer Service, Order Fulfillment, Marketing, Web Development, Product Research and Imports, Supplier Coordination and Social Media Departments. I have helped 50+ clients with optimizing their Operations Processes in different industries such as Tech, Retail, Jewelry, Health and Fitness, Real Estate, and Pets and have helped my clients in identifying the business’ process pain points and resolving them by fixing tech issues and optimizing workflow. Some of the things I can help you with are: I've worn most if not all one can wear in the industry. which includes but is not limited to: *These are some of the systems I have used: For backend systems, I have used: ✔️ Shopify ✔️ Amazon ✔️ Ebay ✔️ Etsy ✔️ Magento For Order processing, product research, and operations, I have used: ✔️ Aliexpress ✔️ Oberlo ✔️ Dropified ✔️ DSers ✔️ Interest Print ✔️ Pillow Profits ✔️ Shipping Easy ✔️ Storeship UK ✔️ NP Fulfillment ✔️ CJ Dropshipping For Customer Service, I have used: ✔️ Gorgias, ✔️ Helpscout, ✔️ Zendesk For phone support, I have used ✔️Aircall ✔️Skype For task assignment and project management, I have used: ✔️ Asana ✔️ Trello ✔️ AirTable For team communications, I have used: ✔️ Slack ✔️ Skype ✔️ Upwork ✔️ WhatsApp and these for other admin tasks: ✔️ Google Suite, ✔️ Google Drive ✔️ Microsoft Office I provide my clients with up-to-date reports on a Daily, Weekly, and Monthly basis to assure them that their Amazon / Shopify store is taken care of with minimal supervision. My expertise in Operations Management came from years of working side by side with my clients and assisting them in whatever task is necessary to build/maintain a successful business. I have also built a Help Center and Knowledge Base, macros, SOPs, and internal processes, thus addressing operational inefficiencies and inconsistency. I’m fluent in English and have catered to clients from the US, UK, Australia, Europe and South Africa. I'm a fast learner, problem solver, goal-oriented individual with a great work ethic and a strong sense of urgency that you can rely on to finish tasks efficiently and effectively every single day. Every new job is an OPPORTUNITY to connect, so please don't hesitate to contact me. Jessi
Rating is 5 out of 5.
5.00 Aug 10, 2022 - Nov 1, 2022

"Jessi is a hard work and is excellent with her communication. Highly recommend"

Private earnings
Rating is 4.6 out of 5.
4.60 Feb 22, 2022 - Jun 19, 2022

"Jessi has been helpful to us and easy to communicate with."

Private earnings
Jan 25, 2022 - Apr 14, 2022

No feedback given

Private earnings
Aug 6, 2021 - Apr 14, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Oct 20, 2021 - Dec 26, 2021

"Thank you so much Jessilyn!"

Private earnings
Rating is 5 out of 5.
5.00 Aug 5, 2021 - Dec 6, 2021

"Excellent customer service agent"

Private earnings
Rating is 2.85 out of 5.
2.85 Sep 9, 2021 - Sep 13, 2021
Private earnings
Rating is 5 out of 5.
5.00 Jun 15, 2021 - Jun 20, 2021

"Jessilyn did a good job!"

Private earnings
Rating is 5 out of 5.
5.00 Oct 31, 2019 - May 3, 2021

"Jessi and her team are great! I can't recommend them enough!"

Private earnings
Rating is 3.25 out of 5.
3.25 Oct 8, 2020 - Feb 14, 2021
Private earnings

Jessilyn F. has more jobs. Create an account to review them

Portfolio

Canva Design
Canva Design
My Short Introduction
My Short Introduction
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Jessilyn F.

Jessilyn F.

Makati CityPhilippines
Job Success
Top Rated
50
Total Jobs
15,054
Total Hours

View profile

eCommerce Project Manager

Specializes in
🏆 Top Rated PLUS 🏆 Hello and welcome to my profile! My name is Jessilyn Forte, 29 years old from the Philippines. I'm an ENFJ-A type of individual according to the Myers-Briggs Personality test. A strong extrovert; I enjoy spending time with people and helping them. I'm often described as warm, affectionate, and supportive, which makes me a great team player and leader. I have Customer Service and Communications Specialist background for both Business to Consumer and Business to Business interactions from my 5 years working for fast paced multi-national companies such as JP Morgan Chase & Co., Comcast and Google as from 2010 to 2015. I decided to work remotely in 2016 and got into the eCommerce Industry. Since then, I have worked as a remote/virtual Project Manager in team environments, with extensive focus on eCommerce Operations. My tasks revolved around ensuring smooth day to day flow of our Customer Service, Order Fulfillment, Marketing, Web Development, Product Research and Imports, Supplier Coordination and Social Media Departments. I have helped 50+ clients with optimizing their Operations Processes in different industries such as Tech, Retail, Jewelry, Health and Fitness, Real Estate, and Pets and have helped my clients in identifying the business’ process pain points and resolving them by fixing tech issues and optimizing workflow. Some of the things I can help you with are: I've worn most if not all one can wear in the industry. which includes but is not limited to: *These are some of the systems I have used: For backend systems, I have used: ✔️ Shopify ✔️ Amazon ✔️ Ebay ✔️ Etsy ✔️ Magento For Order processing, product research, and operations, I have used: ✔️ Aliexpress ✔️ Oberlo ✔️ Dropified ✔️ DSers ✔️ Interest Print ✔️ Pillow Profits ✔️ Shipping Easy ✔️ Storeship UK ✔️ NP Fulfillment ✔️ CJ Dropshipping For Customer Service, I have used: ✔️ Gorgias, ✔️ Helpscout, ✔️ Zendesk For phone support, I have used ✔️Aircall ✔️Skype For task assignment and project management, I have used: ✔️ Asana ✔️ Trello ✔️ AirTable For team communications, I have used: ✔️ Slack ✔️ Skype ✔️ Upwork ✔️ WhatsApp and these for other admin tasks: ✔️ Google Suite, ✔️ Google Drive ✔️ Microsoft Office I provide my clients with up-to-date reports on a Daily, Weekly, and Monthly basis to assure them that their Amazon / Shopify store is taken care of with minimal supervision. My expertise in Operations Management came from years of working side by side with my clients and assisting them in whatever task is necessary to build/maintain a successful business. I have also built a Help Center and Knowledge Base, macros, SOPs, and internal processes, thus addressing operational inefficiencies and inconsistency. I’m fluent in English and have catered to clients from the US, UK, Australia, Europe and South Africa. I'm a fast learner, problem solver, goal-oriented individual with a great work ethic and a strong sense of urgency that you can rely on to finish tasks efficiently and effectively every single day. Every new job is an OPPORTUNITY to connect, so please don't hesitate to contact me. Jessi
Rating is 5 out of 5.
5.00 Aug 10, 2022 - Nov 1, 2022

"Jessi is a hard work and is excellent with her communication. Highly recommend"

Private earnings
Rating is 4.6 out of 5.
4.60 Feb 22, 2022 - Jun 19, 2022

"Jessi has been helpful to us and easy to communicate with."

Private earnings
Jan 25, 2022 - Apr 14, 2022

No feedback given

Private earnings
Aug 6, 2021 - Apr 14, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Oct 20, 2021 - Dec 26, 2021

"Thank you so much Jessilyn!"

Private earnings
Rating is 5 out of 5.
5.00 Aug 5, 2021 - Dec 6, 2021

"Excellent customer service agent"

Private earnings
Rating is 2.85 out of 5.
2.85 Sep 9, 2021 - Sep 13, 2021
Private earnings
Rating is 5 out of 5.
5.00 Jun 15, 2021 - Jun 20, 2021

"Jessilyn did a good job!"

Private earnings
Rating is 5 out of 5.
5.00 Oct 31, 2019 - May 3, 2021

"Jessi and her team are great! I can't recommend them enough!"

Private earnings
Rating is 3.25 out of 5.
3.25 Oct 8, 2020 - Feb 14, 2021
Private earnings

Jessilyn F. has more jobs. Create an account to review them

Portfolio

Canva Design
Canva Design
My Short Introduction
My Short Introduction
Want to see more? Create Account
More than 30 hrs/week

< 24 hrs response time

Forfos , eCommerce Operations Management
Forfos , eCommerce Operations Management
5,170 hours
83% Job Success